Samsung Troubleshooting for Flat Panel TVs - LN32C530, LN46C530, LN52C530 Models

Page 37

Issues

Solutions and Explanations

Others

 

 

 

Purple/green rolling horizontal bars and

• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this

buzzing noise from the TV speakers

indicates that the set-top-box has a grounding issue. Replace the Component video cables

with Component cable connection.

with an HDMI connection.

 

 

The picture will not display in full screen.

• HD channels will have black bars on either side of the screen when displaying upscaled SD

 

(4:3) contents.

 

• Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from

 

your TV.

 

• Adjust picture size option on your external device or TV to full screen.

 

 

The remote control does not work.

• Replace the remote control batteries with correct polarity (+/–).

 

• Clean the transmission window located on the top of the remote.

 

• Try pointing the remote directly at the TV from 5~6 feet away.

 

 

The cable/set top box remote control

• Program the Cable/Sat remote control to operate the TV. Refer to the Cable/Sat user manual

does not turn the TV on or off, or adjust

for SAMSUNG TV code.

the volume.

 

 

 

A “Mode Not Supported” message

• Check the supported resolution of the TV and adjust the external device’s output resolution

appears.

accordingly. Refer to resolution settings in this manual.

 

 

Caption on TV menu is greyed out.

• Caption can not be selected in the TV menu when connected via HDMI or Component.

 

• Caption must be activated on the external device.

 

 

There is a plastic smell from the TV.

• This smell is normal and will dissipate over time.

 

 

TV Signal Information is unavailable in

• This function is only available with digital channels from an Antenna / RF/Coax connection.

the Self Diagnosis Test menu.

(P. 21)

 

 

TV is tilted to the right or left side.

• Remove the stand base from the TV and reassemble.

 

 

Channel menu is grey out (unavailable).

• Channel menu is only available when the TV source is selected (Antenna or Cable).

 

 

Your settings are lost after 30 minutes

• If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes.

or every time the TV is turned off.

Please change from Store Demo mode to Home Use mode in the Plug & Play procedure.

 

Press the SOURCE button to select TV mode, go to MENU → Setup → Plug & Play →

 

ENTERE.

You have intermittent loss of audio or

• Check the cable connections and reconnect them.

video.

• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the

 

 

cables are flexible enough for long term use. mounting the TV to the wall, we recommend using

 

cables with 90 degree connectors.

 

 

The PIP menu is not available.

• PIP functionality is only available when you are using a HDMI, PC or components source.

 

 

You see small particles when you look

• This is part of the product’s design and is not a defect.

closely at the edge of the frame of the

 

TV.

 

 

 

POP (TV’s internal banner ad) appears

• Select Home Use under Plug & Play mode.

on the screen.

For details, refer to Plug & Play (Initial Setup). (P. 7)

 

 

This TFT LCD panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

05 Other Information

English 37

Image 37
Contents Samsung Electronics Canada Inc., Customer Service 55 Standish Court MississaugaSerial No BN68-02540C-01Installation with a stand Installation with a wall-mount Securing the Installation SpaceStill image warning Contents Accessories List of FeaturesInstalling the LCD TV Stand Getting StartedViewing the Control Panel Buttons on the remote controlProduct color and shape may vary depending on the model Viewing the Remote Control Plug & Play Initial Setup Connecting to an AntennaOr Home Use Press the or button, then press the ENTEREbuttonUsing an Hdmi / DVI Cable HD connection up to 1080p Connecting to an AV DeviceConnections Connecting to a PC Connecting to an Audio DeviceUsing an HDMI/DVI Cable / a D-sub Cable Connections EnglishComponent Connector for service only Input Cables Sold SeparatelyCoaxial RF How to Navigate Menus Basic FeaturesSource List Edit NameAdd to Favorite / Delete from Favorite t Channel ListAntenna Air / Cablet Auto ProgramClear Scrambled Channel Other FeaturesProgrammed Fine TuneAuto Adjustment t ECO SolutionMode ScreenOO MENUm→ Picture → Advanced Settings → Advanced SettingsPicture Options Changing the Picture OptionsMode t Picture Reset OK / CancelEqualizer Virtual Surround Off / OnSound Reset Auto Volume Off / Normal / NightDialog Clarity Off / On Preferred LanguageSetting the On/Off Timer Using the Sleep TimerSecurity Locking ProgramsBasic Features English Contains themes or content which may not beRestricted to adults Categories dealing with more sensitive materialOO MENUm→ Setup → Entere → 2 → 4 → Power onMenu Language CaptionSelf Diagnosis PIP tPicture In Picture PIP Support MenuNot to disconnect the power or remove the USB drive Software UpgradeHD Connection Guide Contact SamsungConnecting a USB Device Advanced FeaturesMedia Play Screen Display VideosYy Supported Subtitle Formats Yy Supported Video Formats Advanced Features EnglishPhotos MusicMedia Play Additional Functions Playing Multiple FilesMonthly Sorts and shows photo files by month Same file name as the video Audio SettingsHome Theater Anynet+Hdmi Cable Switching between Anynet+ Devices Setting Up Anynet+Recording Listening through a Receiver Troubleshooting for Anynet+Other Information Installing the Wall MountAnti-theft Kensington Lock Blanking BracketQuantity Inches19~22 75 X 100 X 23~29 200 X 30~40 200 X 46~55 400 X 57~65 600 X 70~80 800 X 80~ 1400 XSecuring the TV to the Wall Installing the TV-HolderTV-Holder Kit Sold Separately Holder Kit that is designated for your TVSolutions and Explanations TroubleshootingOther Information English Devices Make sure your connected devices are powered onConnected to an Hdmi input on the TV ControlVolume Mode Not Supported message ContentsCables with 90 degree connectors Select Home Use under Plug & Play modeLicense SpecificationsFront view / side view Other Information DimensionsJack panel detail / rear view Samsung Electronics America, Inc EnglishPower Indicator Sleep TimerFavorite Channel Remote Control Index