Samsung LN26A450CD, LN32A450CD, LN40A450CD, LN37A450CD Troubleshooting, Problem, Possible Solution

Page 17

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions.

If none of these troubleshooting tips apply, call Samsung customer service at 1-800-SAMSUNG.

Problem

Poor picture

Poor sound quality.

No picture or sound.

No sound or sound is too low at maximum volume.

Picture rolls vertically.

The TV operates erratically.

The TV won’t turn on.

Remote control malfunctions

“Check signal cable” message.

“Not Supported Mode” message.

Digital broadcasting screen problem.

The image is too light or too dark.

Black bars on the screen.

Picture has a Red/Green or Pink tint.

Closed Captioning not working.

Snowy picture.

Ghosting on picture

Horizontal bars appear to flicker, jitter or shimmer on the image.

Vertical bars appear to flicker, jitter or shimmer on the image.

Screen is black and power indicator light blinks steadily.

Image is not centered on the screen.

The picture appears distorted in the corner of the screen.

The “Resets all settings to the default values” message appears

Possible Solution

Try another channel. / Adjust the antenna. / Check all wire connections.

Try another channel. / Adjust the antenna.

Try another channel. / Press the SOURCE button. /

Make sure the TV is plugged in. / Check the antenna connections.

First, check the volume of units connected to your TV (digital broadcasting receiver, DVD, cable broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.

Check all wire connections.

Unplug the TV for 30 seconds, then try operating it again.

Make sure the wall outlet is working.

Replace the remote control batteries.

Clean the upper edge of the remote control (transmission window). Check the battery terminals.

Ensure that the signal cable is firmly connected to the PC source.

Check the maximum resolution and connected device’s Video frequency. Compare these values with the data in the Display Modes.

Please check the digital signal strength and input antenna.

Adjust the Brightness and Contrast. / Adjust the Fine tuning.

Make sure the broadcast you’re receiving is High Definition (HD).

HD channels sometimes broadcast Standard Definition (SD) programming, which can cause black bars.

Set your cable/satellite box to stretch or widescreen mode to eliminate the bars.

Make sure the Component cables are connected to the correct jacks.

If you are using a Cable/Satellite box, you must set Closed Captioning on the box, not your TV.

Your cable box may need a firmware upgrade. Please contact your Cable company.

This is sometimes caused by compatibility issues with your cable box. Try connecting Component cables instead.

Adjust the Coarse tuning and then adjust the Fine tuning.

Adjust the Coarse tuning and then adjust the Fine tuning.

On your computer check: Power, Signal Cable.

The TV is using its power management system.

Move the computer's mouse or press any key on the keyboard.

Adjust the horizontal and vertical position.

The screen position must be adjusted on the output source (i.e. STB) with a digital signal.

If "Just Scan" is selected with some external devices, the picture may appear distorted in the corner of the screen. This symptom is caused by the external devices, not TV.

This appears when you press and hold the EXIT button for a while. The product settings are reset to the factory defaults.

English-17

Image 17
Contents LN26A450C1D/LN32A450C1D LN37A450C1D/LN40A450C1D Rear Panel / Side Panel Jacks LN26A450C1D, LN40A450C1DPC in PC / Audio Hdmi in 1, 2, 3 / DVI in HDMI2Hdmi in 1, 2, 3 / DVI in HDMI1 R-AUDIO-L Rear Panel / Side Panel Jacks LN32A450C1D, LN37A450C1DRemote Control Connections LN26A450C1D, LN40A450C1D Connect a Component Cable between Component in 1 or Connecting a CamcorderConnect Audio Cables between Connect a Video Cable or S-VideoConnecting a VCR Connecting an Amplifier/DVD Home Theater Connecting a Digital Audio SystemUsing the D-Sub Cable Connecting a PCUsing the HDMI/DVI Cable Connect an HDMI/DVI cable betweenOn the DVD Player or Cable Box Connections LN32A450C1D, LN37A450C1DComponent video and audio connections Connect a Component Cable Between the Component in 1 orTo the ANT in terminal on Connect the cable or antennaANT OUT terminal on VCR and the ANT in terminalEnglish-12 Connect a HDMI/DVI cable between Viewing the Menus Turning the TV On and OffStoring Channels in Memory Automatic Method To Stop the Auto Program FunctionCustomizing the Picture Settings Setting the Channel ListPicture Mode Picture AdjustmentTo Select the Source Press the Source button on the Remote ControlPossible Solution TroubleshootingProblem Guide dinstallation rapide Français Télécommande Connexions LN26A450C1D, LN40A450C1D Branchez un câble composant entre Connexion d’un caméscopeConnectez un Câble Audio entre Du caméscopeBranchement d’un magnétoscope Connexion d’un amplificateur/home cinéma DVD Branchement d’un système audio numériqueUtilisation d’un câble HDMI/DVI Branchement d’un PCUtilisation d’un câble secondaire D Prise DVI in Hdmi 1 R-AUDIO-L Connexions LN32A450C1D, LN37A450C1DHdmi in 1 du téléviseur et la prise Satellite boîtier décodeur ’arrière du magnétoscope La prise ANT in située àVotre télévision AV in 2 R-AUDIO-L de laBranchez un câble optique entre Français-13 Visualisation des menus Sélection du mode de réceptionPour vérifier si les canaux ont été mémorisés Le menu principal apparaît à l’écranRéglage de la liste de canaux Mode ImagePersonnalisation des réglages de l’image Changement de la définition normale de limagePour sélectionner la source Appuyez sur la touche Source de la télécommandeIdentification des problèmes Solution possibleProblème Le téléviseur ne s’allume pasCette page est laissée Intentionnellement en blanc Contact Samsung Worldwide Service 55 Standish Court MississaugaComment contacter Samsung dans le monde Samsung Electronics Canada Inc., Customer