Samsung LN19A450 user manual Appendix Troubleshooting, Problem Possible Solution

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Appendix

Troubleshooting

If the TV seems to have a problem,

If none of these troubleshooting tips apply, call your nearest Samsung service center.

Problem	Possible Solution

Poor picture	Try another channel.
	Adjust the antenna.
	Check all wire connections.
Poor sound quality.	Try another channel.
	Adjust the antenna.
No picture or sound.	Try another channel.
	Press the SOURCE button.
	Make sure the TV is plugged in.
	Check the antenna connections.
No sound or sound is too low at	First, check the volume of units connected to your TV (digital broadcasting receiver, DVD,
maximum volume.	cable broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.

Picture rolls vertically.	Check all wire connections.

The TV operates erratically.	Unplug the TV for 30 seconds, then try operating it again.

The TV won’t turn on.	Make sure the wall outlet is working.

Remote control malfunctions	Replace the remote control batteries.
	Clean the upper edge of the remote control (transmission window).
	Check the battery terminals.
“Check signal cable” message.	Ensure that the signal cable is firmly connected to the PC source.

“Not Supported Mode” message.	Check the maximum resolution and connected device’s Video frequency.
	Compare these values with the data in the Display Modes.

Digital broadcasting screen	Please check the digital signal strength and input antenna.
problem.

The image is too light or too dark.	Adjust the Brightness and Contrast.
	Adjust the Fine tuning.

Black bars on the screen.	Make sure the broadcast you’re receiving is High Definition (HD).
	HD channels sometimes broadcast Standard Definition (SD) programming, which can
	cause black bars.
	Set your cable/satellite box to stretch or widescreen mode to eliminate the bars.
Picture has a Red/Green or	Make sure the Component cables are connected to the correct jacks.
Pink tint.

Closed Captioning not working.	If you are using a Cable/Satellite box, you must set Closed Captioning on the box,
	not your TV.

Snowy picture	Your cable box may need a firmware upgrade. Please contact your Cable company.

Ghosting on picture	This is sometimes caused by compatibility issues with your cable box.
	Try connecting Component cables instead.

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Contents LCD TV See the warranty card for more information on warranty terms Contents General Information List of Features AccessoriesSide Panel buttons Viewing the Control PanelButtons on the Lower-Right Part of the Panel + VOLViewing the Connection Panel PC in PC / AudioRemote Control Installing Batteries in the Remote Control Connections Connecting VHF and UHF AntennasConnecting to a Cable Box that Descrambles Some Channels Connecting Cable TVConnecting to a Cable Box that Descrambles All Channels Cable without a Cable BoxWhat is HDMI? Component Y, P B Connecting a CamcorderY, P B, P R jacks on the TV Or S-Video Cable betweenConnecting a VCR Video ConnectionConnecting a Digital Audio System Connecting an AmpliUsing the HDMI/DVI Cable Connecting a PCUsing the D-Sub Cable Each PC has a different back panel configurationOperation Turning the TV On and Off Plug & Play FeatureAuto Air and Cable antenna signals Displayed PressChanging Channels Using the Channel ButtonsUsing the Number Buttons Press the Enter buttonAdjusting the Volume Viewing the DisplayViewing the Menus Easy Setting Using the Tools ButtonSelecting the Video Signal-source Memorizing the ChannelsStoring Channels in Memory Automatic Method Press the Menu button to display the menuInput To Select the SourceTo Edit the Input Source Name Edit NameCustomizing the Picture Settings Picture Control Changing the Picture StandardPress the Enter button to select Mode. Press Con Setting the Color ToneSetting the Screen Size Activating Picture OptionsWide Fit After selecting Zoom1, Zoom2 or Wide FitInput Source Picture Size To fit the entire screenSetting the Film Mode Setting the Digital Noise ReductionSetting the Hdmi Black Level EnterResetting the Picture Settings to the Factory Defaults Button Press the Exit button to exit Each mode can be resetTVPicture Sound Control Changing the Sound Standard Customizing the SoundSound Choosing a Multi-Channel Sound MTS track Digital Setting the TruSurround XTMulti-Track Options is available only in TV mode Preferred LanguageAutomatic Volume Control Choosing a Multi-Channel Sound MTS track AnalogMulti-Track Sound Setting the TV Speakers On/Off Connecting Headphones Sold separatelyPress the Enter Button to select Stop Channel Control Clearing Scrambled Channels DigitalTo stop searching scrambled channels Press the es, then pressTo delete the channel Mark will disappear Adding and Erasing ChannelsPress the Enter button to select All Channel ListCurrent channel is added to or deleted from Favorites Press the Tools button on the remote controlTo Set-Up Your Favorite Channels Channel List / AddedViewing the Channel Lists Press Select a second letter or digit by pressing Labeling ChannelsPress Then press the Enter button NameFine Tuning Analog Channels Checking the Digital-Signal StrengthDisplay Modes PC Display Using Your TV as a Computer PC DisplaySetting Up Your PC Software Based on Windows XP Sub InputAdjusting the Screen Quality Setting up the TV with your PCHow to Auto Adjust ButtonChanging the Screen Position Viewing the ResolutionYou can confirm the resolution configured for the PC Initializing the Screen Position, Coarse and FineTime Time Setting Setting the ClockOption 1 Setting the Clock Manually ClockOption 2 Setting the Clock Automatically Time ZoneTVClock Setting the Timer sets the Activation to On automatically Setting the Sleep TimerPress the Timer, then press Enter button To cancel the set sleep timerTimer Setting the On/Off TimerAuto Power Off Function Description Selecting a Menu LanguageA Only Using the V-ChipSetting Up Your Personal ID Number PIN ChipHow to Enable/Disable the V-Chip How to Set up Restrictions Using the TV Parental GuidelinesButton TV Parental Guidelines screen will appear Press How to set the FV, D, L, S and V sub-ratingsV-Chip screen will appear. Press ProcessSelect a particular Mpaa category. Pressing Mpaa Rating, then press the Enter buttonButton to Mpaa RatingHow to Set up Restrictions Using the ‘Canadian English’ Canadian EnglishHow to Set up Restrictions Using the ‘Canadian French’ Canadian FrenchUsing the V-Chip for Digital channels Downloadable U.S. Rating, then press the Enter buttonRating Press the Enter button to select Caption Default is CC1Viewing Closed Captions On-Screen Text Messages Analog CaptionViewing Closed Captions On-Screen Text Messages Digital Button PressCaption Options Melody does not play Adjusting the TV On/Off Melody SoundUsing the Energy Saving Feature Press the orUpgrading the Software Appendix Troubleshooting Problem Possible SolutionAdjust the Coarse tuning and then adjust the Fine tuning InputInstalling the Wall Mount Kit LN19A450C1D, LN19A451C1D How to Adjust the Stand LN19A450C1D, LN19A451C1DHow to Adjust the Angle of the TV LN19A450C1D, LN19A451C1D Using the Decoration Covers LN19A450C1D, LN19A451C1DInstalling the Stand Disconnecting the StandWall Mount Kit Specifications Vesa Using the Anti-Theft Kensington Lock Dimensions WxDxH SpeciThis page is intentionally Left blank SAMSUNG726-7864 Challenger Road Ridgefield Park, NJ Contact Samsung WorldwideContacte con Samsung Worldwide BN68-01395B-00LN19A450C1D/LN19A451C1D LN22A450C1D/LN22A451C1D Video Good Video NormalRemote Control Picture size selectionConnect an Hdmi Cable between Connect a DVI to Hdmi Cable orConnect Audio Cables between Connecting a Camcorder Connect a Video Cable or S-VideoConnecting a VCR To begin, follow steps 1-3Connecting a Digital Audio System TheaterConnecting a PC Cable Start Auto Auto Program in ProgressDTV Cable Cable 24 11 % Setting the Channel List To Select the Source Source ListCheck signal cable message Not Supported Mode message Poor pictureCountry Customer Care Center Web Site Address BN68-01396B-00Page TP 5--- 8- ~ ~. jJ Page \, \ Comcrning 0pl.rationand mainlcllal11.has hl.cl1 ~ Avertissement POUl Eviter Tout Risque Regulatory Compliance Statements Important Safety InstructionsUL Only AA68-03242L-01 Page Page Samsung Color Television & Projection Television AA68-00371C-06