Troubleshooting, Issues Solutions and Explanations

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions. Also review the Troublehsooting section in the e-Manual. If none of the troubleshooting tips apply, visit “www.samsung.com,” then click on Support, or call Samsung customer service at 1-800-SAMSUNG.

Issues	Solutions and Explanations
Poor picture	First of all, please perform the Picture Test and confirm that your TV is properly displaying the test image.
	(go to MENU - Support - Self Diagnosis - Picture Test) (p. 22)
	If the test image is properly displayed, the poor picture may be caused by the source or signal.

The TV image does not look as good as it	• If you have an analog cable/satellite box, upgrade to an HD digital set top box. Use HDMI or
did in the store.	Component cables to deliver HD (high definition) picture quality.
	• Cable/Satellite subscribers: Try HD stations from the channel line up.
	• Antenna connection: Try HD stations after performing Auto program.
	✎✎ Many HD channels are up scaled from SD (Standard Definition) contents.
	• Adjust the Cable/Sat box video output resolution to 1080i or 720p.

The picture is distorted: macro block error,	• Compression of video contents may cause picture distortion, especially in fast moving pictures such
small block, dots, pixelization.	as sports and action movies.
	• Low signal level can cause picture distortion. This is not a TV problem.
	• Mobile phones used close to the TV (up to 3.3 ft) may cause noise in picture on analog and digital TV.

Color is wrong or missing.	• If you’re using Component connection, make sure the component cables are connected to the
	correct jacks. Incorrect or loose connections may cause color problems or a blank screen.

There is poor color or brightness.	• Adjust the Picture options in the TV menu. (go to Picture mode / Color / Brightness / Sharpness)
	(p. 15)
	• Adjust Energy Saving option in the Setup menu (p. 21)
	• Try resetting the picture to view the default picture settings. (go to MENU - Picture - Picture Reset)
	(p. 17)

There is a dotted line on the edge of the	• If the picture size is set to Screen Fit, change it to 16:9 (p. 16).
screen.	• Change cable/satellite box resolution.

The picture is black and white.	• If you are using an AV composite input, connect the video cable (yellow) to the Green jack of
	component input 1 on the TV.

When changing channels, the picture	• If connected to a cable box, please try to reset it. (reconnect the AC cord and wait until the cable box
freezes or is distorted or delayed.	reboots. It may take up to 20 minutes)
	• Set the output resolution of the cable box to 1080i or 720p.

Sound Problem	First of all, please perform the Sound Test to confirm that your TV audio is properly operating.
	(go to MENU - Support - Self Diagnosis - Sound Test) (p. 22)
	If the audio is OK, the sound problem may caused by the source or signal.

There is no sound or the sound is too low	• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected to your TV.
at maximum volume.

The picture is good but there is no sound.	• Set the Speaker Select option to TV Speaker in the Sound menu (p. 18).
	• If you are using an external device, make sure the audio cables are connected to the correct audio
	input jacks on the TV.
	• If you are using an external device, check the device’s audio output option (ex. you may need to
	change your cable box’s audio option to HDMI when you have a HDMI connected to your TV).
	• If you are using a DVI to HDMI cable, a separate audio cable is required.
	• If your TV has a headphone jack, make sure there is nothing plugged into it.
	• Reboot the connected device by reconnecting the device’s power cable.

The speakers are making an inappropriate	• Check cable connections. Make sure a video cable is not connected to an audio input.
noise.	• For antenna or Cable connections, check the signal strength. Low signal level may cause sound
	distortion.
	• Perform the Sound Test as explained above.

05 Other Information

English 33

440 specifications

The Samsung 440 is a versatile and innovative device designed to meet the demands of modern consumers. Known for its sleek design and advanced technology, the Samsung 440 has garnered attention from tech enthusiasts and everyday users alike.

One of the standout features of the Samsung 440 is its high-resolution display. With vibrant colors and sharp image quality, the device provides an immersive viewing experience, whether you are watching videos, playing games, or browsing the web. The display is protected by durable Corning Gorilla Glass, ensuring that it can withstand the rigors of daily use while maintaining clarity and brilliance.

Powered by a state-of-the-art processor, the Samsung 440 ensures smooth performance and responsiveness. This processor is complemented by ample RAM, enabling multitasking capabilities that make it easy to switch between apps seamlessly. Whether you are working on productivity tasks, streaming content, or running demanding applications, the Samsung 440 can handle it all without lags or interruptions.

In terms of storage, the Samsung 440 offers various options, catering to different user needs. With generous internal storage capacity and the ability to expand with a microSD card, users can store a significant amount of data, such as photos, videos, and applications, without worrying about running out of space.

Another key characteristic of the Samsung 440 is its advanced camera system. Equipped with a multi-lens setup, the device allows users to capture stunning photos in various lighting conditions. Features such as night mode, portrait mode, and AI enhancements make it easy to take professional-quality images. Additionally, the front-facing camera is perfect for selfies and video calls, providing clarity and detail.

The Samsung 440 is also designed with user-friendly software, featuring the latest version of Samsung's interface. This customizable environment offers a range of options to tailor the device to individual preferences. With regular updates, users can enjoy new features and enhancements while benefitting from improved security.

Battery life is another crucial aspect of the Samsung 440, featuring a high-capacity battery that promises all-day usage. Fast charging capabilities allow users to quickly recharge their devices, minimizing downtime and keeping up with the fast-paced lifestyle.

Connectivity options on the Samsung 440 include Wi-Fi, Bluetooth, and NFC, enabling seamless integration with other devices and services. This makes sharing files, streaming content, and connecting to smart home devices effortless.

Overall, the Samsung 440 embodies a blend of performance, design, and functionality, making it an excellent choice for anyone looking for a reliable and stylish device. Its combination of advanced technologies and user-friendly features positions it as a standout option in today's competitive market.