Samsung TC190-2/4, SUR40, 460DR-2, NP200A5BA03US Symptoms and Recommended Actions, Check List

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Troubleshooting

•Do not use benzene, thinner or other flammable sub- stances.

2)Maintaining the Flat Panel Display Screen.

Clean with a soft cloth (cotton flannel).

•Never use acetone, benzene or thinner.

(They may cause flaws or deformation of the screen surface.)

•The user is responsible for any damage caused by using these substances.

Symptoms and Recommended Actions

Note

A LCD Display recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the LCD Display to become blank, have poor coloring, become noisy, etc. In this case, first check the source of the prob- lem, and then contact a Service Center or your dealer.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting. (If it does, request service.)

3.If you installed a new video card or if you assembled the PC, check if you installed the Adaptor(video).

4.Check if the scanning ratio of the video screen is set to between 56 Hz ~ 85 Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the Adaptor (video) driver, boot the computer in Safe Mode, remove the Display Adaptor in the "Control Panel −> System −> Device Admin- istrator" and then reboot the computer to reinstall the Adaptor (video) driver.

Check List

Note

The following table lists possible problems and their solutions. Before calling for assistance, check the information in this section to see if you can remedy any problems for yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

Problems related to the Installation (PC Mode)

Note

Problems related to the LCD Display installation and their solutions are listed.

Q:The LCD Display screen flickers.

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Contents SyncMaster 460DR-2 LCD DisplayNotational Cleaning the MonitorPower Installation Others Page Page Page Page Unpacking Package Contents Checking the Contents of the PackageSold separately ManualsCables OthersMenu button Menu Your LCD Display Control PanelSource button Source RearPower on / OFF Audio OUT RS232C OUT/IN RS232C Serial Port Remote ControlSource OFF Menu Dimensions Wall Mount Kit Specifications Vesa Installing the Wall Mount KitRemote Control RS232C Cable connections Data Control codesLength ERR BNC DVI Ack/Nak CMD Val1 Check Mand Length Sum 0xAA 0xFF ‘N’ 0x14 Introduction Header Com Data PIP Natural Ack/Nak CMD Val1 Check Mand Length Sum 0xAA 0xFF ‘N’ 0x5C Connections Connecting a ComputerConnecting AV Devices Connecting to Other devicesConnecting to a Camcorder Connecting Using a DVI to Hdmi Cable Connecting Using a Hdmi CableConnecting a DTV Set Top Cable/Satellite Box Connecting a DVD PlayerConnecting to an Audio System Connecting a Network Boxsold separatelyConnecting the Power Connecting a LAN Cable Connecting to Magicinfo OUTConnecting a USB devices Installing the Monitor Driver Automatic Monitor DriverInternet web site Installing the Monitor Driver Manual Page Page Page Page Page Page MDC Program Installation/Uninstallation Uninstallation Using MDC via RS-232C serial data communications standards Connecting to MDCUsing MDC via Ethernet Connection Management Cloning Auto Set IDCommand Retry Getting Started with MDC Page Main Screen Layout Alert VolumeMenus HomePage Custom Screen AdjustmentOptions Detail PC Screen AdjustmentSize Picture SizeBalance L/R Sound AdjustmentBass TrebleFormat System SetupVideo Wall Video WallScreen Position PIP Size PIP SourceSound Select General Fan & TemperatureButton Lock Safety LockSecurity OSD DisplayTimer TimeClock Set Holiday Management Screen Saver Safety ScreenScreen Burn Protection Pixel ShiftPanel Control Tool SettingsRemote Control Lamp ControlReset Edit ColumnInformation Resizing a Window Other FunctionsCreating Groups Group ManagementRenaming Groups Deleting GroupsCreating Schedules Schedule ManagementDeleting a Schedule Schedule ModificationIssue Solution Troubleshooting GuidePage Source List Input Available ModesPC DVI / AV / HDMI1 / HDMI2 / DisplayPort DVI PC AV PC SourceSize OffHigh Medium Low Opaque PositionTransparency Edit NameSource AutoSwitch Source AutoSwitch SettingsPrimary Source Recovery Primary SourceSecondary Source Custom ModeColor Tone Off Cool Normal Warm Custom Color ControlColor Temp Image LockFine Auto AdjustmentSignal Balance CoarseSignal Control PIP PictureGain Offset Dynamic Contrast ColorTint Brightness Sensor Picture ResetPicture AV / Hdmi / Component Mode Available Modes Lamp ControlColor ContrastBrightness SharpnessTint Digital NR Digital Noise Reduction Film Mode Hdmi Black LevelNormal Low Dynamic Contrast Sound Available Modes MusicSpeech Balance Auto VolumeBass TrebleInternal Sound SelectSpeaker Select Main SubTime Sound ResetSetup Available Modes LanguageOff 120 150 180 Sleep TimerTimer1 / Timer2 / Timer3 Clock SetDelete All Holiday ManagementAdd Delete SelectedMenu Transparency Safety Lock Change PINLock Energy SavingVideo Wall Full FormatHorizontal VerticalSafety Screen Screen PositionPixel Shift Timer Bar Eraser Pixel Mode Bar, Eraser, Pixel 10~50 secPeriod BarSide Gray Resolution SelectEraser PixelLandscape Portrait Power On AdjustmentOSD Rotation Off 1024 X 1280 X 1360 X 1366 XTemperature Control Advanced SettingsFan & Temperature Fan Speed SettingCurrent Temperature Auto PowerButton Lock Auto Color ResetUser Auto Color Standby ControlSource OSD Not Optimum Mode OSDLamp Schedule OSD DisplaySoftware Upgrade No Signal OSDSetup Reset Reset AllMulti Control Available Modes ID Input ID SetupMulti Control MagicInfo Available ModesMagicInfo Page Page Page Maintenance and Cleaning Self-Test Feature CheckSymptoms and Recommended Actions Problems related to the Installation PC ModeCheck List Not Optimum Mode message Problems related to the ScreenProblems related to the Remote Control Problems related to AudioPage Page General This device is a Class a digital apparatus PowerSaverPlug and Play Capability Dot AcceptablePreset Timing Modes Frequency Quency Hz MHz KHz Sync PolarityProduct Information Image Retention Free For a Better DisplayPower Off, Screen Saver, or Power Save Mode Change the characters color periodically Page Contact Samsung World Wide North AmericaLatin America Europe CIS Middle East Asia PacificAfrica Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultNot a product defect Correct Disposal TermsCorrect disposal of batteries in this product Authority
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460DR-2, NP200A5BA03US, SUR40, TC190-2/4 specifications

Samsung has established itself as a leader in innovative technology, and its products, including the TC190-2/4, SUR40, NP200A5BA03US, and 460DR-2, exemplify the brand's commitment to performance and cutting-edge features. Each of these devices caters to different needs but shares a common thread of advanced technology and user-centric design.

The Samsung TC190-2/4 is an industrial-grade touchscreen monitor designed for various applications. With a sleek and compact design, it offers a 19-inch display that supports multi-touch capabilities, allowing for intuitive interaction. The monitor features an LED backlight for enhanced brightness and contrast, ensuring clear visibility in diverse environments. Its durable build is ideal for industrial settings, where reliability is paramount, and it supports VESA mounting, providing flexibility in installation.

The Samsung SUR40 is a revolutionary multi-touch table that combines a stunning 40-inch screen with innovative technology. Utilizing Microsoft PixelSense technology, it can recognize objects placed on its surface, making it ideal for interactive applications in retail, healthcare, or entertainment. The SUR40 supports multiple users simultaneously, encouraging collaboration and engagement. The sleek design and versatility of this table make it an impressive addition to any modern space, transforming how users interact with digital content.

For those seeking a portable computing solution, the Samsung NP200A5BA03US stands out as a reliable notebook. Featuring a 15.6-inch display, this laptop is powered by an efficient processor that ensures smooth performance for everyday tasks. It comes equipped with ample storage and memory, supporting multitasking without delays. The NP200A5BA03US also boasts a long-lasting battery life, making it ideal for on-the-go professionals. Its lightweight design and variety of connectivity options enhance its usability, whether in the office or on the move.

Lastly, the Samsung 460DR-2 is a commercial-grade display tailored for digital signage solutions. With a 46-inch screen and Full HD resolution, it delivers vibrant visuals that capture attention. The display is designed for 24/7 operation, ensuring reliability in busy environments such as retail spaces and transit hubs. It features advanced connectivity options, including HDMI and DisplayPort, facilitating easy integration into existing setups. The 460DR-2 also includes Samsung’s MagicInfo software, providing an efficient means to manage and schedule content remotely.

In conclusion, Samsung's TC190-2/4, SUR40, NP200A5BA03US, and 460DR-2 highlight the diversity of the brand’s technological innovations. Each product, with its unique features and characteristics, caters to specific user needs while embodying quality and functionality that Samsung is known for. Whether for industrial applications, interactive tables, portable computing, or digital signage, these devices reaffirm Samsung’s position at the forefront of technological advancement.
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