Samsung Troubleshooting Your SUR40 Flat Panel Television: Screen Issues and Solutions
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Troubleshooting

A:Check if the signal cable between the computer and the LCD Display is securely con- nected.

(Refer to Connecting a Computer)

Problems related to the Screen

Note

Problems related to the LCD Display screen and their solutions are listed.

Q:The screen is blank and the power indicator is off.

A:Ensure that the power cord is firmly connected and the LCD Display is on.

(Refer to the Connecting a Computer)

Q:"No Signal" message.

A:Ensure that the signal cable is firmly connected to the PC or video sources. (Refer to the Connecting a Computer)

A:Ensure that the PC or video sources are turned on.

Q:"Not Optimum Mode" message.

A:Check the maximum resolution and the frequency of the video Adaptor.

A:Compare these values with the data in the Preset Timing Modes Chart.

Q:The picture rolls vertically.

A:Check if the signal cable is securely connected. Re-connect it, if necessary. (Refer to Connecting a Computer)

Q:The image is not clear; picture is blurred.

A:Run Frequency Coarse and Fine tuning.

A:Turn on again after removing all accessories (video extension cable, etc.)

A:Set the resolution and frequency to the recommended ranges.

Q:The picture image is unstable and shakes.

A:Check if the resolution and frequency set for the computer video card falls in the range supported by the LCD Display. If not, reset them referring to the current Information under the LCD Display menu and Preset Timing Modes.

Q:Ghost images are shown in the picture.

A:Check if the resolution and frequency set for the computer video card falls in the range supported by the LCD Display. If not, reset them referring to the current Information under the LCD Display menu and Preset Timing Modes.

Q:The image is too light or too dark.

A:Adjust the brightness and contrast. (Refer to the Brightness, Contrast)

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Contents LCD Display SyncMaster 460DR-2Cleaning the Monitor NotationalPower Installation Others Page Page Page Page Package Contents Checking the Contents of the Package UnpackingManuals CablesOthers Sold separatelyYour LCD Display Control Panel Menu button MenuRear Source button SourcePower on / OFF Audio OUT Remote Control RS232C OUT/IN RS232C Serial PortSource OFF Menu Dimensions Installing the Wall Mount Kit Wall Mount Kit Specifications VesaRemote Control RS232C Cable connections Control codes DataLength ERR BNC DVI Ack/Nak CMD Val1 Check Mand Length Sum 0xAA 0xFF ‘N’ 0x14 Introduction Header Com Data PIP Natural Ack/Nak CMD Val1 Check Mand Length Sum 0xAA 0xFF ‘N’ 0x5C Connecting a Computer ConnectionsConnecting to Other devices Connecting AV DevicesConnecting to a Camcorder Connecting Using a Hdmi Cable Connecting Using a DVI to Hdmi CableConnecting a DVD Player Connecting a DTV Set Top Cable/Satellite BoxConnecting a Network Boxsold separately Connecting to an Audio SystemConnecting the Power Connecting to Magicinfo OUT Connecting a LAN CableConnecting a USB devices Monitor Driver Installing the Monitor Driver AutomaticInternet web site Installing the Monitor Driver Manual Page Page Page Page Page Page MDC Program Installation/Uninstallation Uninstallation Connecting to MDC Using MDC via RS-232C serial data communications standardsUsing MDC via Ethernet Connection Management Auto Set ID CloningCommand Retry Getting Started with MDC Page Main Screen Layout Volume MenusHome AlertPage Screen Adjustment CustomOptions PC Screen Adjustment SizePicture Size DetailSound Adjustment BassTreble Balance L/RSystem Setup Video WallVideo Wall FormatScreen Position PIP Source PIP SizeSound Select Fan & Temperature GeneralSafety Lock SecurityOSD Display Button LockTime TimerClock Set Holiday Management Safety Screen Screen Burn ProtectionPixel Shift Screen SaverTool Settings Remote ControlLamp Control Panel ControlEdit Column ResetInformation Other Functions Resizing a WindowGroup Management Creating GroupsDeleting Groups Renaming GroupsSchedule Management Creating SchedulesSchedule Modification Deleting a ScheduleTroubleshooting Guide Issue SolutionPage Input Available Modes Source ListSource SizeOff PC DVI / AV / HDMI1 / HDMI2 / DisplayPort DVI PC AV PCPosition TransparencyEdit Name High Medium Low OpaqueSource AutoSwitch Settings Source AutoSwitchPrimary Source Primary Source RecoverySecondary Source Mode CustomColor Tone Color Control Color TempImage Lock Off Cool Normal Warm CustomAuto Adjustment Signal BalanceCoarse FinePIP Picture Signal ControlGain Offset Color Dynamic ContrastTint Picture Reset Picture AV / Hdmi / Component Mode Available ModesLamp Control Brightness SensorContrast BrightnessSharpness ColorTint Digital NR Digital Noise Reduction Hdmi Black Level Film ModeNormal Low Dynamic Contrast Music Sound Available ModesSpeech Auto Volume BassTreble BalanceSound Select Speaker SelectMain Sub InternalSound Reset Setup Available ModesLanguage TimeSleep Timer Timer1 / Timer2 / Timer3Clock Set Off 120 150 180Holiday Management AddDelete Selected Delete AllSafety Lock Change PIN Menu TransparencyEnergy Saving LockVideo Wall Format HorizontalVertical FullScreen Position Safety ScreenPixel Shift Timer Mode Bar, Eraser, Pixel 10~50 sec PeriodBar Bar Eraser PixelResolution Select EraserPixel Side GrayPower On Adjustment OSD RotationOff 1024 X 1280 X 1360 X 1366 X Landscape PortraitAdvanced Settings Fan & TemperatureFan Speed Setting Temperature ControlAuto Power Current TemperatureButton Lock Reset User Auto ColorStandby Control Auto ColorNot Optimum Mode OSD Lamp ScheduleOSD Display Source OSDNo Signal OSD Software UpgradeReset All Setup ResetMulti Control Available Modes ID Setup Multi ControlMagicInfo Available Modes ID InputMagicInfo Page Page Page Self-Test Feature Check Maintenance and CleaningProblems related to the Installation PC Mode Symptoms and Recommended ActionsCheck List Problems related to the Screen Not Optimum Mode messageProblems related to Audio Problems related to the Remote ControlPage Page General PowerSaver Plug and Play CapabilityDot Acceptable This device is a Class a digital apparatusPreset Timing Modes Sync Polarity Frequency Quency Hz MHz KHzFor a Better Display Product Information Image Retention FreePower Off, Screen Saver, or Power Save Mode Change the characters color periodically Page North America Contact Samsung World WideLatin America Europe CIS Asia Pacific Middle EastAfrica Product damage caused by customers fault Responsibility for the Pay Service Cost to CustomersNot a product defect Terms Correct DisposalAuthority Correct disposal of batteries in this product
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460DR-2, NP200A5BA03US, SUR40, TC190-2/4 specifications

Samsung has established itself as a leader in innovative technology, and its products, including the TC190-2/4, SUR40, NP200A5BA03US, and 460DR-2, exemplify the brand's commitment to performance and cutting-edge features. Each of these devices caters to different needs but shares a common thread of advanced technology and user-centric design.

The Samsung TC190-2/4 is an industrial-grade touchscreen monitor designed for various applications. With a sleek and compact design, it offers a 19-inch display that supports multi-touch capabilities, allowing for intuitive interaction. The monitor features an LED backlight for enhanced brightness and contrast, ensuring clear visibility in diverse environments. Its durable build is ideal for industrial settings, where reliability is paramount, and it supports VESA mounting, providing flexibility in installation.

The Samsung SUR40 is a revolutionary multi-touch table that combines a stunning 40-inch screen with innovative technology. Utilizing Microsoft PixelSense technology, it can recognize objects placed on its surface, making it ideal for interactive applications in retail, healthcare, or entertainment. The SUR40 supports multiple users simultaneously, encouraging collaboration and engagement. The sleek design and versatility of this table make it an impressive addition to any modern space, transforming how users interact with digital content.

For those seeking a portable computing solution, the Samsung NP200A5BA03US stands out as a reliable notebook. Featuring a 15.6-inch display, this laptop is powered by an efficient processor that ensures smooth performance for everyday tasks. It comes equipped with ample storage and memory, supporting multitasking without delays. The NP200A5BA03US also boasts a long-lasting battery life, making it ideal for on-the-go professionals. Its lightweight design and variety of connectivity options enhance its usability, whether in the office or on the move.

Lastly, the Samsung 460DR-2 is a commercial-grade display tailored for digital signage solutions. With a 46-inch screen and Full HD resolution, it delivers vibrant visuals that capture attention. The display is designed for 24/7 operation, ensuring reliability in busy environments such as retail spaces and transit hubs. It features advanced connectivity options, including HDMI and DisplayPort, facilitating easy integration into existing setups. The 460DR-2 also includes Samsung’s MagicInfo software, providing an efficient means to manage and schedule content remotely.

In conclusion, Samsung's TC190-2/4, SUR40, NP200A5BA03US, and 460DR-2 highlight the diversity of the brand’s technological innovations. Each product, with its unique features and characteristics, caters to specific user needs while embodying quality and functionality that Samsung is known for. Whether for industrial applications, interactive tables, portable computing, or digital signage, these devices reaffirm Samsung’s position at the forefront of technological advancement.
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