Samsung UC7000 user manual Troubleshooting for Anynet+

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¦¦ Troubleshooting for Anynet+

Problem

Possible Solution

 

 

Anynet+ does not work.

• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.

 

• Connect only one receiver (home theatre).

 

• Check if the Anynet+ device power cord is properly connected.

 

• Check the Anynet+ device’s Video/Audio/HDMI Cable connections.

 

• Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.

 

• Check whether the TV remote control is in TV mode.

 

• Check whether it is Anynet+ exclusive remote control.

 

• Anynet+ doesn’t work in certain situations. (Searching channels, operating Media Play or Plug & Play (Initial

 

setup), etc.)

 

• When connecting or removing the HDMI cable, please make sure to search devices again or turn your TV off

 

and on again.

 

• Check if the Anynet+ Function of Anynet+ device is set on.

 

 

I want to start Anynet+.

• Check if the Anynet+ device is properly connected to the TV and check if the Anynet+ (HDMI-CEC) is set to

 

On in the Anynet+ Setup menu.

 

• Presshe TOOLS button to display the Anynet+ menu and select a menu you want.

I want to exit Anynet+.

• Select View TV in the Anynet+ menu.

 

• Press the SOURCE button on the TV remote control and select a device other than Anynet+ devices.

 

• Press P >/<, and PRE-CHto change the TV mode. (Note that the channel button operates only when a

 

tuner-embedded Anynet+ device is not connected.)

The message “Connecting to

• You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.

Anynet+ device...” appears on the

• Use the remote control when the Anynet+ setting or switching to view mode is complete.

screen.

 

 

 

The Anynet+ device does not play.

• You cannot use the play function when Plug & Play (Initial setup) is in progress.

 

 

The connected device is not

• Check whether or not the device supports Anynet+ functions.

displayed.

• Check whether or not the HDMI Cable is properly connected.

 

• Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.

 

• Search Anynet+ devices again.

 

• You can connect an Anynet+ device using the HDMI Cable only. Some HDMI cables may not support Anynet+

 

functions.

 

• If it is terminated by an abnormal situation such as disconnecting the HDMI cable or power cord or a power

 

failure, please repeat the device scan.

 

 

The TV programme cannot be

• Check whether the antenna jack on the recording device is properly connected.

recorded.

 

The TV sound is not output

• Connect the optical cable between TV and the receiver.

through the receiver.

• The ARC function enables digital output of sound using the HDMI IN 2(ARC) port and can only be operated

 

when the TV is connected to an audio receiver that supports the ARC function.

 

 

04 Advanced Features

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Contents BN68-02831A-01 Contact Samsung WorldwideInstallation with a stand Securing the Installation SpaceInstallation with a wall-mount Still image warningContents Yy Cable Tie Yy Holder-Wire 3EA AccessoriesYy Blanking Bracket & Screw 1EA Yy Holder-Ring 4EA Yy Antenna Adapter Yy Optical AdapterButtons on the remote control PPower Buttons on the remote controlStandby mode Viewing the Control PanelViewing the Remote Control Turns the TV on and off Have direct access to channelsReturns to the previous menu Connecting to an Antenna Connections Connecting to an AV DeviceVCR Source List Connecting to an Audio DeviceEdit Name Changing the Input SourceUsing the Info button Now & Next guide How to Navigate MenusGuide Planning Your ViewingChannel Manager Using Scheduled View359 ORF2 An analogue channel. c a channel selectedChannel List My ChannelsCountry Auto StoreScheduled Edit Channel Number Disable / EnableChannel List Transfer Fine TuneEco Solution Advanced SettingsMode Picture Options Film Mode Off 200Hz Motion PlusPicture Options Size Your cable box/satellite receiverAvailable only in Hdmi mode RGB signals Viewing TV using the 3D functionEnglish Basic Features Digital Noise Filter Off / Low / Medium / High / AutoDisplays the images for Support resolution 169 only Resolution Frequency Hz60 Hz Right eye alternately in rowsUMove E Enter e Exit How to watch the 3D imageAuto Adjustment t Picture Reset OK / CancelScreen SRS TheaterSound tAdditional Setting Auto Volume Off / Normal / NightSound Reset OK / Cancel Audio Format Mpeg / Dolby DigitalSecurity TimeDigital Text Disable / Enable Other Features LanguageWireless Remote Control SubtitleSoftware Upgrade Software UpgradePIP t Self DiagnosisBy Online Upgrade the software using the Internet Installing the Latest Version By USB Insert a USBDrive containing the firmware upgrade file HD Connection GuideUsing an HDMI/DVI Cable / a D-sub Cable Connecting to a PCMode Resolution Horizontal Frequency Vertical Frequency Sync PolarityNetwork Connection Connecting to a Wired NetworkNetwork Setup Manual Network Setup AutoNetwork Setup Network Type Wired Network Setup Network TestConnecting to a Wireless Network Again Network Setup Samsung Auto ConfigurationNetwork Setup PBC WPS Security Key Entered ~9 NumberDelete Network Setup Ad-Hoc Advanced Features English SWLSamsung Wireless LinkSWL connect Device to connectConnecting to the PC through network Connecting a USB DeviceMedia Play Your PCPage Recorded TV Sorting standard is different depending on the contentsScreen Display Enter Ebutton in the Media Play menuPage Yy Supported Video Formats VideosName File extension Format MbspMusic During playing the music, you can search usingPress the /// button to select the desired file in the file ButtonPhotos Playing the Multiple FilesMedia Play Additional Function Settings Anynet+ Anynet+ Home Theatre Device Hdmi CableSwitching between Anynet+ Devices Setting Up Anynet+Listening through a Receiver RecordingTroubleshooting for Anynet+ Internet@TV Getting Started with Internet@TVLogin Setting up Internet@TVManager SitesUsing the colour buttons with the Samsung Apps Using the Internet@TV serviceSamsung Apps SkypeProblem Possible Solution Some application contents only Troubleshooting for internet@TVCheck with that service provider Help WebsiteSetting Up AllShare SetupMessage / Media / ScreenShare About AllShareMy Mobile SetupAnalogue Channel Teletext Feature Installing the Wall Mount Assembling the CablesBlanking Bracket Quantity Inches19~22 23~29To Avoid the TV from Falling Anti-theft Kensington LockSecuring the TV to the wall Issues Solutions and Explanations TroubleshootingThere is no signal On, refer to The remote control does not work belowMake sure your connected devices are powered on There is picture/VideoVolume Mode Not Supported message ContentsSetup → ENTEREp Degree connectorsLicence Specifications Favourite Channel Film Mode Fine Tune Flesh Tone Frequency IndexAllShare Amplify Anynet+ This page is intentionally Left blank