Samsung PN51E490B4FXZA user manual Troubleshooting

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Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solution. Also review the Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, visit www.samsung.com/support or call Samsung customer Service at 1-800-SAMSUNG(1-800-726-7864).

Issues

Solutions and Explanations

Flickering and Dimming

If your Samsung Television is flickering or dimming sporadically, you may need to

 

disable some of its energy efficient features like the Eco Sensor or the Energy Saving

 

feature. If you follow below step with your remote, you can turn these features off or on.

 

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Energy saving: User Menu → System → Eco Solution → Energy Saving

 

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Eco Sensor: User Menu → System → Eco Solution → Eco Sensor

 

 

Component Connections / Screen

If you find that the color on your Samsung television’s screen is not correct or black and

Color

white, first run a Self Diagnosis on the TV to make sure there are no device issues.

 

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Self Diagnosis : User Menu → Support → Self Diagnosis → Picture Test

 

If the problem does not appear in the Test Picture, try making sure :

 

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Your connections are all consistent. For example, if you’ve used the AV In jack on

 

 

your TV, make sure you have used the AV Out jack on your video source.

 

yy You have connected your devices to the correct jacks. For example, if you use the

 

 

Component jacks, labeled Pb, Pr, and Y, to connect your TV and video source, make sure

 

 

you have connected the blue Pb jack on the video source to the blue Pb jack on the TV,

 

 

the red Pr jack on the source to the red Pr jack on the TV, and the yellow Y jack on video

 

 

source to the yellow Y jack on the TV..

 

 

Screen Brightness

If you find that the colors on your Samsung TV are correct but just a little too dark or

 

bright, try adjusting the following settings in the Picture option of the Main menu:

 

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Cell Light, Contrast, Brightness, Sharpness, Color, Tint and so on.

 

 

Unwanted Powering Off

If your Samsung TV appears to turn off by itself, there may be an issue with either your

 

Timer settings or your Eco friendly No Signal Power Off feature.

 

First make sure the Sleep Timer is not accidentally set. The sleep timer turns the TV off

 

after a certain period of time.

 

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Sleep Timer : User Menu → System → Time → Sleep Timer

 

If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or

 

Auto Power Off feature.

 

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No Signal Power Off : User Menu → System → Eco Solution → No Signal Power Off

 

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Auto Power Off : User Menu → System → Eco Solution → Auto Power Off

 

 

Trouble Powering On

Before you turn the TV on, find the red light on the right or left bottom of your TV.

 

Press the power button on the TV or remote and the light should blink about 5

 

times before the TV turns on.

 

If you find that you are having trouble powering on your Samsung television, there are a

 

number of things to check before making a call to the service department.

 

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If you happen to be using the TV as a monitor and the stand-by light only blinks for a few

 

 

seconds when you press the power button, your PC is in sleep mode. To take your PC out of

 

 

sleep mode, press a key on your keyboard or move the mouse. Then try turning your TV on.

 

If you’re sure your power cord, remote control, and PC are functioning properly, you may

 

be having a cable issue. If you have a cable or satellite box, your TV may appear to be off

 

because the cable or satellite box is not outputting a signal. To test the signal output of your

 

cable or satellite box, press the guide or info button on the cable or satellite box remote

 

control. If the screen displays the guide or info data, the problem is caused by the box.

 

 

 

Cannot Find a Channel

•

Re-run Setup (Go to Menu - System - Setup) or run Auto Program. (Go to MENU -

 

 

Channel - Auto Program).

 

 

 

✎✎For detailed troubleshooting information, watch the troubleshooting videos at www.samsung.com/spsn

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Contents Country CanadaImportant User Information Screen Image retentionProviding Proper Ventilation for Your TV Accessories and CablesInstallation with a stand Installation with a wall-mount Owner’s InstructionsConnecting to AV Devices Blu-ray Players, DVD Players, etc Power InputHdmi in 1 DVI, 2 / DVI Audio Connecting Audio Devices Digital Audio OUT OpticalConnecting to a PC Pixel Clock+/+ Connecting to a Network TV Side PanelLAN Cable Not Supplied Xx Use the remote control within 23 feet of the TV Installing the Batteries Into the RemoteInstalling batteries Battery size AAA Xx The color and shape may vary depending on the modelRemote Control Buttons Configuring the Basic Settings in Initial Setup EntereInformation, see Software Upgrade in the e-Manual Wired NetworkSoftware Upgrade Signal comes fromMenu button Displays the main on-screen menu How to Navigate MenusChanging the Input Source Menu EntereUsing the TV’s Controller Panel Key Using Contents HomeInstalling the Wall Mount Optional Vesa screw hole60~64 600 X Configuring Network Connections after Initial Setup Try Now How to View the e-ManualThis function is not enabled in some menus Screen DisplayViewing the Contents Using the Zoom modeTroubleshooting Licenses List of Features Securing the TV to the Wall Screw M8 X L19Storage and Maintenance Specifications~30 Supported Video FormatsVro M2tsJack Panel Detail / Rear View Model name PN43E490 16.6 29.5 15.7 PN51E490 18.6 36.1

PN51E490B4FXZA specifications

The Samsung PN51E490B4FXZA is a 51-inch plasma television that showcases a blend of innovative technology and user-friendly features. Designed for optimal viewing experiences, this model is particularly known for its vibrant picture quality and deep blacks, characteristic of plasma screens. The PN51E490B4FXZA utilizes Samsung's Plasma technology, which allows for a wider viewing angle and better color accuracy compared to traditional LCD displays.

One of the standout features of this television is its 720p HD resolution. While it may not support full 1080p HD, the 1366 x 768 resolution still delivers sharp images and is more than adequate for casual viewing and gaming. The TV's 600Hz Subfield Motion technology ensures smoother motion handling during fast-paced scenes, reducing motion blur significantly. This makes it an excellent choice for sports enthusiasts and action movie lovers.

Additionally, the Samsung PN51E490B4FXZA incorporates Wide Color Enhancer Plus technology, which improves color reproduction by optimizing the colors across the spectrum. This results in more accurate and vivid images, allowing viewers to appreciate the subtleties and details in their favorite films and shows.

For audio, the television features two 10-watt speakers, providing decent sound quality. However, audiophiles may want to consider pairing it with an external sound system for an enhanced audio experience. The integrated Dolby Digital Plus further enhances the sound output, ensuring dialogues are clear and effects are well-balanced.

Connectivity options are another strong point of the PN51E490B4FXZA. It includes two HDMI ports, which allow users to connect multiple devices like gaming consoles, Blu-ray players, or streaming devices easily. Additionally, there are also component and composite inputs, catering to various media sources. The built-in RF connector allows users to receive over-the-air HD signals, though a separate tuner may be required.

In summary, the Samsung PN51E490B4FXZA is a solid choice for those looking for a reliable plasma TV experience. With excellent picture quality, vibrant colors, and ample connectivity options, it continues to be an attractive option for home entertainment, particularly for those who prioritize viewing quality. Ideal for watching movies, playing video games, or enjoying sports, it emphasizes value and performance without unnecessary complexity.
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