Samsung SP56L5HX, SP61L2HX, SP43L2HX, SP50L2HX Troubleshooting Before Contacting Service Personnel

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Troubleshooting: Before Contacting Service Personnel

ENG

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture	◆	Check that the mains lead has been connected to a wall socket.
	◆ Check that you have pressed the “ I ” button (On/Off) and the
		POWER ( ) button.
	◆ Check the picture contrast and brightness settings.
	◆	Check the volume.

Normal picture but no sound	◆	Check the volume.
	◆	Check whether the volume MUTE ( ) button on the remote control
		has been pressed.

No picture or black and white picture	◆	Adjust the colour settings.
	◆ Check that the broadcast system selected is correct.

Sound and picture interference	◆	Try to identify the electrical appliance that is affecting the television,
		then move it further away.
	◆ Plug your television into a different mains socket.

Blurred or snowy picture,	◆	Check the direction, location and connections of your aerial.
distorted sound		This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions	◆	Replace the remote control batteries.
	◆ Clean the upper edge of the remote control (transmission window).
	◆ Check the battery terminals.

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Contents Colour Television Safety Instructions Risk of Electric Shock Do not OpenContents Symbols Replacing the Lamp SP43L2HX/SP50L2HX/SP61L2HX Replacing the Lamp SP46L5HX/SP56L5HX Use a screwdriver to remove the screw Remove the Lamp coverChannel Selection Power On/Off LED Indicators SP43L2/50L2HXControl Panel of Your Television Using the Buttons on the Panel Side of the TV Connection Panel of Your TelevisionRear of the TV Connecting to an Aerial or Cable Television Network Connecting a Satellite Receiver or DecoderConnecting Additional Speakers Inserting the Batteries in the Remote ControlInfrared Remote Control Placing Your Television in Standby Mode Switching Your Television On and OffMains lead is attached to the rear of your television Becoming Familiar with the Remote Control Remote control is used mainly toChange channels and adjust the volume Display the on-screen menu systemPlug & Play Feature If you want to reset this feature Choosing Your LanguageStoring Channels Automatically SeeAuto NTSC3.58 NTSC4.43 PAL60 Storing ChannelsManuallyBG DK I M Channel mode Skipping Unwanted Channels Skipping unwanted channelsSorting the Stored Channels Assigning Names to Channels Activating the Child Lock Activating the child lockSelecting a Channel by Information Changing the Picture Standard Dynamic Standard Movie Custom High Middle Low CustomCustom Contrast, Brightness, Sharpness, Color Adjusting the Picture SettingsColor Tone Cool2, Cool1, Normal, Warm1, Warm2 Adjusting the Picture Settings PC or DVI Mode Cool Nomal Warm CustomSetting the Picture PC Mode Color System and Sound System settings are correct Using the Fine TuneIf reception is weak, you can fine tune a channel manually Viewing the Channel Scan Picture Freezing the Current PictureUsing the LNA Low Noise Amplifier Feature Selecting the Picture Size Using the Digital NR Digital Noise Reduction Feature DNIeTM Digital Natural Image engine Setting the Blue Screen Selecting the Film ModeChanging the Sound Standard Standard Music Movie Speech CustomAdjusting the Sound Settings Adjusting the Volume AutomaticallyPro Logic 3D SoundHall OffAdjusting Your Dolby Preferences Setting the External Sound Selecting the Sound Mode depending on the model Setting the Melody Sound Setting the Sleep Timer Setting and Displaying the Current Time Switching the Television On and Off Automatically Absent Power OffViewing an External Signal Source AV1 AV2 AV3 AV4 Component1 Component2 PC DVIViewing the Picture In Picture PIP TV AV1 AV2 AV3 AV4 Component1 Component2 PC DVIEasy functions of remote control PC or DVI ModeButtons Feature Listening to the Sound of the Sub Picture PC or DVI Mode Teletext Feature ContentsDisplaying the Teletext Information Press the TTX/MIX button againSelecting Display Options To display PressSelecting a Teletext Connecting to the External Input/Output Input/Output SpecificationInput Audio L/R S-VideoConnecting to the Audio Outputs Connecting to the DVD InputRCA connectors are used for equipment with a DVD output Connecting to the S-Video Input Connecting to the Audio/Video InputRear of the TV Side of the TV Connecting to the DVI Input Connecting to the PC InputSetting up Your PC Software Windows only 1024 x 768 pixelsInput Mode PC/DVI Standard Dot x Line Vertical HorizontalPin Configurations Scart ConnectorPin Signal PC Input Connector RS-232 Connector 15Pin 9PinProgramming the Remote Control for Other Components VCR Remote Control Codes MGACable Box Catv Remote Control Codes DVD Remote Control CodesTroubleshooting Before Contacting Service Personnel Technical Specifications SP43L2HX SP50L2HX SP61L2HX SP46L5HX SP56L5HXMemo Memo After Sales Service