Samsung S19B420M, S19B420BW, S24B420BW, S22B420BW user manual Sound issue

Page 72

9Troubleshooting Guide

Screen issue

 

 

"Not Optimum Mode" is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 80).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "2.3 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse (page 40) and Fine (page 41).

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "10.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product. Next, if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 80) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness (page 35) and Contrast (page

 

36).

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint")

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

 

 

Sound issue

 

 

There is no sound.

Check the connection of the audio cable or adjust

 

the volume.

 

 

 

Check the volume.

 

 

9 Troubleshooting Guide 72

Image 72
Contents SyncMaster S19B420BW S19B420B S19B420M S22B420BW S24B420BW Table Of Contents Screen Setup Configuring 42 Tint Resizing or Relocating the Screen Setup Reset Information 63 Menu Others Specifications Appendix Before Using the Product Symbols for safety precautionsCopyright Icons used in this manualCleaning CleaningSecuring the Installation Space Precautions for storageSafety Precautions Electricity and SafetyInstallation and Safety Before Using the Product Operation and Safety GAS 100 Correct posture to use the product Checking the Contents PreparationsChecking the Components ComponentsParts Frontal ButtonsAuto Reverse Side Port PortsInstallation Attaching the StandAdjusting the Product Tilt and Height Rotating the MonitorInstalling a Wall-mount Kit or Desktop Stand Anti-theft Lock Connecting and Using a Source Device Before ConnectingConnecting the Power Pre-connection CheckpointsConnecting and Using a PC Connecting to a PCConnecting to Headphones or Speakers Changing the sound settings on Windows Driver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Screen Setup Configuring BrightnessBrightness Configuring Contrast ContrastConfiguring Sharpness SharpnessConfiguring Samsung Magic Bright Samsung Magic BrightConfiguring Samsung Magic Angle Samsung Magic AngleAdjusting Coarse CoarseAdjusting Fine FineConfiguring Tint Configuring Samsung Magic ColorSamsung Magic Color Configuring Red RedConfiguring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaConfiguring H-Position & V-Position Resizing or Relocating the ScreenPosition & V-Position Image Size Changing the Image SizeResizing or Relocating the Screen Configuring Menu H-Position & Menu V-Position Menu H-Position & Menu V-PositionSetup and Reset ResetInitializing Settings Reset Language Changing the LanguageConfiguring Eco Saving Eco SavingOff Timer On/Off Configuring Off Timer On/OffOff Timer Setting Configuring Off Timer SettingPC/AV Mode Configuring PC/AV ModeConfiguring Key Repeat Time Key Repeat TimeConfiguring Customized Key Customized KeyConfiguring Auto Source Auto SourceConfiguring Display Time Display TimeMenu Transparency Changing Menu TransparencyInformation Menu and Others Displaying InformationInstalling the Software What is MagicTune?Installing the Software Magic TuneRemoving the Software MultiScreen MultiScreenInstalling the Software MagicRotation System Requirements OS Removing the Software Troubleshooting Guide Testing the ProductChecking the Resolution and Frequency Check the followingSound issue Source device issue Q & a Question AnswerTroubleshooting Guide Specifications GeneralModel Name S22B420BW S24B420BW Specifications PowerSaver Standard Signal Mode Table 55.935 59.887 106.500 47.712 59.790 85.500 +/+ S22B420BW 63.981 60.020 108.000 +/+ Appendix Contact Samsung WorldwideEurope CIS Asia Pacific Africa Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultNot a product defect OthersCorrect Disposal Terminology OSDOn Screen DisplayResolution Index Index

S24B420BW, S19B420B, S19B420BW, S19B420M, S22B420BW specifications

Samsung has long been a leader in the display technology market, and its range of monitors, including the S19B420B, S24B420BW, S22B420BW, S19B420BW, and S19B420M, reflects the company's commitment to quality, performance, and user experience. Each of these models is designed to cater to different user needs, making them suitable for both home and office environments.

The Samsung S19B420B is an entry-level monitor that offers solid performance with a screen size of 18.5 inches. It features a resolution of 1366 x 768 pixels, ensuring crisp images for daily tasks. The monitor utilizes LED backlighting technology to provide energy efficiency and improved brightness, making it a cost-effective choice for users seeking basic functionalities.

Moving on to the S24B420BW, this model steps up the size with a 23.6-inch screen, making it suitable for users who require more screen real estate. It boasts a Full HD resolution of 1920 x 1080 pixels. This monitor features Samsung’s Magic Upscale technology, which enhances the image quality by improving color reproduction and clarity, making it ideal for watching movies or engaging in graphic design tasks.

The S22B420BW presents a middle ground, with a 21.5-inch display and similar 1920 x 1080 pixels resolution as the S24B420BW. This monitor is designed with a slim profile and offers ergonomic features, such as tilt adjustments, which allow users to optimize their viewing angles for comfort during prolonged usage. Its LED backlighting contributes to energy savings and reduces eye strain.

The S19B420BW is another 18.5-inch option that closely aligns with the S19B420B in specifications but offers a slightly different design aesthetic. Both monitors provide VGA connectivity options, making them suitable for connecting with older devices while still maintaining compatibility with modern setups.

Lastly, the S19B420M is geared more towards professional environments, featuring advanced connectivity options and built-in speakers for a comprehensive multimedia experience. This model is particularly appealing to businesses seeking reliable performance without sacrificing visual quality.

In summary, the Samsung S19B420B, S24B420BW, S22B420BW, S19B420BW, and S19B420M collectively showcase a diverse selection of monitors that cater to various user needs. From basic tasks to advanced multimedia applications, these monitors leverage Samsung’s technological innovations to enhance user productivity and enjoyment, making them solid choices for any workstation or home setup.