Samsung S27B550V, S27B350H Troubleshooting Guide, Testing the Product, Check the following

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10 Troubleshooting Guide

10.1Requirements Before Contacting Samsung Customer Service Center

10.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1

2

3

4

Power off both the PC and product.

Disconnect the cables from the product.

Power on the product.

If the message "Check Signal Cable" appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.

10.1.2 Checking the Resolution and Frequency

For a mode that exceeds the supported resolution (refer to "11.3 Standard Signal Mode Table"), the message "Not Optimum Mode" will appear for a short time.

10.1.3 Check the following.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product

 

and PC, and ensure the connectors are locked.

 

(Refer to "3.3 Connecting and Using a PC")

 

 

 

 

Screen issue

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly. (Refer to "3.3 Connecting and Using a

 

PC")

 

 

The message "Check Signal Cable" appears.

Check that the cable is properly connected to the

 

product. (Refer to "3.3 Connecting and Using a

 

PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

10 Troubleshooting Guide 74

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Contents SyncMaster S23B550V S27B550V Copyright Before Using the ProductSymbols for safety precautions Icons used in this manualCleaning CleaningSecuring the Installation Space Precautions for storageSafety Precautions Electricity and SafetyInstallation and Safety Before Using the Product Operation and Safety GAS 100 Injury Correct posture to use the product Table Of Contents Connecting and 31 Using a Source Device Screen Setup Resizing or Relocating the Screen Setup Reset Information Menu and Others Troubleshooti 74 NG Guide Specifications Appendix Checking the Contents PreparationsChecking the Components ComponentsParts Frontal ButtonsAuto Reverse Side Port PortsInstallation Attaching the StandAdjusting the Product Tilt Installing a Wall-mount Kit or Desktop Stand Anti-theft Lock Using MHLMobile High-Definition Link MHL Mobile High-Definition LinkUsing MHL When the mobile device is in sleep mode Disabling MHL by using the MHL button Disabling MHLConnecting the Power Connecting and Using a Source DeviceBefore Connecting Pre-connection CheckpointsConnecting and Using a PC Connecting to a PCConnecting to Headphones or Speakers Connection Using an HDMI-DVI CableDriver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Brightness Screen SetupConfiguring Brightness Configuring Contrast ContrastConfiguring Sharpness SharpnessConfiguring Samsung Magic Bright Samsung Magic Bright Configuring Samsung Magic Angle Samsung Magic AngleAdjusting Coarse CoarseAdjusting Fine FineConfiguring Response Time Response TimeConfiguring the Hdmi Black Level Settings Hdmi Black LevelSamsung Magic Color Configuring TintConfiguring Samsung Magic Color Configuring Red RedConfiguring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaPosition & V-Position Configuring H-Position & V-PositionResizing or Relocating the Screen Image Size Changing the Image SizeConfiguring Menu H-Position & Menu V-Position Menu H-Position & Menu V-PositionInitializing Settings Reset Setup and ResetReset Language Changing the LanguageConfiguring Eco Saving Eco SavingOff Timer On/Off Configuring Off Timer On/OffOff Timer Setting Configuring Off Timer SettingPC/AV Mode Configuring PC/AV ModeConfiguring Key Repeat Time Key Repeat TimeConfiguring Auto Source Auto SourceConfiguring Display Time Display TimeMenu Transparency Changing Menu TransparencyInformation Menu and Others Configuring Volume in the Initial ScreenVolume Displaying InformationSound Mode Installing the Software Installing the SoftwareWhat is MagicTune? Magic TuneRemoving the Software MultiScreen MultiScreenInstalling the Software Checking the Resolution and Frequency Troubleshooting GuideTesting the Product Check the followingSound issue Source device issue 10.2 Q & a Question AnswerTroubleshooting Guide Specifications GeneralSpecifications PowerSaver Standard Signal Mode Table Hdmi Specifications Appendix Contact Samsung WorldwideEurope CIS Asia Pacific Africa Correct Disposal Terminology OSDOn Screen DisplayResolution Index Index
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350, S27B550V, S23B550V, S27B350H specifications

The Samsung S27B350H, S23B550V, S27B550V, and S350 monitors are designed to meet the diverse needs of both home and professional users, offering seamless integration of advanced technologies and impressive visual performance.

Starting with the S27B350H, this model features a 27-inch VA panel with Full HD resolution (1920x1080), delivering rich visuals and vibrant colors. One of its standout characteristics is the ultra-narrow bezel design which maximizes screen space, making it a great choice for users who appreciate a minimalist aesthetic and an immersive viewing experience. The S27B350H boasts a 3000:1 contrast ratio, ensuring deep blacks and striking color differentiation. Enhanced viewing angles make it suitable for collaborative workspaces where multiple viewers can enjoy consistent image quality from different angles.

The S23B550V, on the other hand, is a 23-inch monitor that combines style with functionality. It incorporates Samsung's Magic Technology which includes features like Magic Bright, Magic Upscale, and Magic Return, helping users optimize visual quality for different content. This model also features an ergonomic design with adjustable height, tilt, and swivel, providing comfort during extended usage. Additionally, the S23B550V supports connectivity options such as HDMI and DisplayPort, catering to various devices.

Next is the S27B550V, which is a direct upgrade over its predecessor. This 27-inch monitor shares the same Full HD resolution but enhances user experience with an upgraded PLS panel technology. This offering improves color accuracy and provides wider viewing angles, making it ideal for creative professionals who require precise color representation. Moreover, the S27B550V incorporates Eco-saving technology, reducing energy consumption while maintaining high performance.

Lastly, the S350 series features models tailored for a more budget-conscious audience without sacrificing essential features. These monitors emphasize functionality and versatility, providing decent display performance with improved power efficiency. They are generally equipped with HDMI and VGA ports for universal compatibility, making them ideal for various multimedia tasks whether for work or entertainment.

In conclusion, the Samsung S27B350H, S23B550V, S27B550V, and S350 monitors collectively offer a range of features and technologies that cater to different user requirements. With their stylish designs, advanced display technologies, and user-friendly functionalities, these monitors stand out as reliable choices for enhancing visual experiences in any environment.