Samsung S23B550V, S27B350H, S27B550V user manual Sound issue

Page 75

10 Troubleshooting Guide

Screen issue

 

 

"Not Optimum Mode" is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 82).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "3.3 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse (page 45) and Fine (page 46).

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "11.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product. Next, if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 82) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness (page 39) and Contrast (page

 

40).

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint")

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

 

 

Sound issue

 

 

There is no sound.

Check the connection of the audio cable or adjust

 

the volume.

 

 

 

Check the volume.

 

 

10 Troubleshooting Guide 75

Image 75 Contents
SyncMaster S23B550V S27B550V Icons used in this manual Before Using the ProductSymbols for safety precautions CopyrightCleaning CleaningPrecautions for storage Securing the Installation SpaceElectricity and Safety Safety PrecautionsInstallation and Safety Before Using the Product Operation and Safety GAS 100 Injury Correct posture to use the product Table Of Contents Connecting and 31 Using a Source Device Screen Setup Resizing or Relocating the Screen Setup Reset Information Menu and Others Troubleshooti 74 NG Guide Specifications Appendix Preparations Checking the ContentsComponents Checking the ComponentsFrontal Buttons PartsAuto Port Ports Reverse SideAttaching the Stand InstallationAdjusting the Product Tilt Installing a Wall-mount Kit or Desktop Stand Anti-theft Lock MHL Mobile High-Definition Link Using MHLMobile High-Definition LinkUsing MHL When the mobile device is in sleep mode Disabling MHL Disabling MHL by using the MHL buttonPre-connection Checkpoints Connecting and Using a Source DeviceBefore Connecting Connecting the PowerConnecting to a PC Connecting and Using a PCConnection Using an HDMI-DVI Cable Connecting to Headphones or SpeakersDriver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Screen Setup Configuring BrightnessBrightness Contrast Configuring ContrastSharpness Configuring SharpnessSamsung Magic Bright Configuring Samsung Magic Bright Samsung Magic Angle Configuring Samsung Magic AngleCoarse Adjusting CoarseFine Adjusting FineResponse Time Configuring Response TimeHdmi Black Level Configuring the Hdmi Black Level SettingsConfiguring Tint Configuring Samsung Magic ColorSamsung Magic Color Red Configuring RedGreen Configuring GreenBlue Configuring BlueColor Tone Configuring the Color Tone SettingsGamma Configuring GammaConfiguring H-Position & V-Position Resizing or Relocating the ScreenPosition & V-Position Changing the Image Size Image SizeMenu H-Position & Menu V-Position Configuring Menu H-Position & Menu V-PositionSetup and Reset ResetInitializing Settings Reset Changing the Language LanguageEco Saving Configuring Eco SavingConfiguring Off Timer On/Off Off Timer On/OffConfiguring Off Timer Setting Off Timer SettingConfiguring PC/AV Mode PC/AV ModeKey Repeat Time Configuring Key Repeat TimeAuto Source Configuring Auto SourceDisplay Time Configuring Display TimeChanging Menu Transparency Menu TransparencyDisplaying Information Configuring Volume in the Initial ScreenVolume Information Menu and OthersSound Mode Magic Tune Installing the SoftwareWhat is MagicTune? Installing the Software Removing the Software MultiScreen MultiScreenInstalling the Software Check the following Troubleshooting GuideTesting the Product Checking the Resolution and FrequencySound issue Source device issue Question Answer 10.2 Q & aTroubleshooting Guide General SpecificationsSpecifications PowerSaver Standard Signal Mode Table Hdmi Specifications Contact Samsung Worldwide AppendixEurope CIS Asia Pacific Africa Correct Disposal OSDOn Screen Display TerminologyResolution Index Index
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