Samsung Troubleshooting Guide for Monitors - Screen Issues and Solutions

Page 122

13 Troubleshooting Guide

Screen issue

Issues

Solutions

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 144).

 

 

The images on the screen look distorted.

Check the cable connection to the product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product.

screen.

Next, if required, change the settings, referring to

 

 

Standard Signal Mode Table (page 144) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness and Contrast.

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint")

 

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

13 Troubleshooting Guide 122

Image 122
Contents BN46-00311A-09 Table Of Contents Brightness Fine Configuring Tint Coordinating OSD 100 Setup and Reset S22C300H / S24C300H / S24C300HL Installing the 117 Software Index Icons used in this manual Before Using the ProductCopyright Cleaning Securing the Installation Space Precautions for storageSafety Precautions Symbols for safety precautionsElectricity and Safety Installation and Safety Drips, etc., oil, or smoke Operation GAS Before Using the Product Before Using the Product Correct posture to use the product Checking the Contents PreparationsChecking the Components ComponentsIcons Description PartsFrontal Button Auto S19C300N / S20C300NL / S22C300N Changing the resolution in Display Properties will activate S22C300H / S24C300H / S24C300HL Auto Reverse Side Port DescriptionS19C300N / S20C300NL / S22C300N Connects to a source device via a Hdmi cable Installation Attaching the StandRemoving the Stand Preparations Adjusting the Product Tilt Anti-theft Lock Pre-connection Checkpoints Connecting and Using a Source DeviceBefore Connecting Connecting and Using a PC Connection Using the D-SUB Cable Analogue TypeS19C300N / S20C300NL / S22C300N DVI Hdmi Connecting the Power Driver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Connecting and Using a Source Device Configuring Brightness BrightnessConfiguring Contrast ContrastConfiguring Sharpness SharpnessConfiguring Samsung Magic Bright Samsung Magic BrightConfiguring Samsung Magic Angle Samsung Magic AngleConfiguring Samsung Magic Upscale Samsung Magic UpscaleImage Size Changing the Image SizePage Configuring H-Position & V-Position Position & V-PositionAdjusting Coarse CoarseAdjusting Fine FineScreen Setup S19C300N / S20C300NL / S22C300N Contrast Sharpness Samsung Magic Bright Samsung Magic Angle Samsung Magic Upscale Image Size Position & V-Position Coarse Fine Screen Setup S22C300H / S24C300H / S24C300HL Contrast Sharpness Samsung Magic Bright Dynamic Samsung Magic Angle Samsung Magic Upscale Image Size Screen Setup S22C300H / S24C300H / S24C300HL Configuring the Hdmi Black Level Settings Hdmi Black LevelHdmi Black Level Coarse Hdmi Black Level Position Coarse Red Configuring TintConfiguring Red Configuring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaLanguage Configuring LanguageCoordinating OSD Configuring Menu H-Position & Menu V-Position Menu H-Position & Menu V-PositionConfiguring Display Time Display TimeTransparency Changing TransparencyReset Initializing Settings ResetConfiguring Eco Saving Eco SavingOff Timer Configuring Off TimerConfiguring Turn Off After Turn Off AfterPC/AV Mode Configuring PC/AV ModeConfiguring Key Repeat Time Key Repeat TimeConfiguring Source Detection Source DetectionConfiguring Customized Key Customized KeySetup and Reset S19C300N / S20C300NL / S22C300N    Samsungmagic Angle  Samsungmagic Angle FR6DYLQJ 2II7LPHU 7XUQ2II$IWHU 2Q Bright Setup and Reset S22C300H / S24C300H / S24C300HL Eco Saving Off Timer Turn Off After 10.5 PC/AV Mode Key Repeat Time Source Detection Customized Key Information Menu and Others Displaying InformationConfiguring Brightness and Contrast in the Initial Screen Installing the Software Installing the SoftwareWhat is MagicTune? MagicTuneRemoving the Software MultiScreen MultiScreenHardware Checking the Resolution and Frequency Troubleshooting GuideTesting the Product Issues SolutionsScreen issue Source device issue 13.2 Q & a Question AnswerTroubleshooting Guide Model Name S19C300B S19C300N SpecificationsGeneral S19C300B / S19C300N Specifications General S19C300F Model Name S19C300FSpecifications General S20C300BL / S20C300NL Model Name S20C300BL S20C300NLSpecifications General S20C300FL Model Name S20C300FLSpecifications General S22C300B / S22C300N Model Name S22C300B S22C300NSpecifications General S22C300F Model Name S22C300FSpecifications General S24C300B Model Name S24C300BSpecifications General S22C300H / S24C300H / S24C300HL Model Name S22C300H S24C300H S24C300HLSpecifications PowerSaver S24C300B Standard Signal Mode Table S20C300BL / S20C300NL / S20C300FL 68.681 75.062 Appendix Contact Samsung World WideEurope Cyprus CIS Asia Pacific Africa Not a product defect Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault OthersAppendix Correct Disposal Terminology OSD On Screen DisplayResolution Index Index
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S22C300H, S24C300HL specifications

The Samsung S24C300HL and S22C300H are two prominent models in Samsung's LED monitor lineup, designed to enhance visual performance for a variety of applications ranging from casual home use to professional environments. Both monitors share several core features and technologies while catering to slightly different user needs.

The S24C300HL boasts a 24-inch screen size with a Full HD resolution of 1920 x 1080 pixels, delivering vibrant visuals and sharp images that make it ideal for gaming, watching movies, and multitasking. It employs an LED-backlit display that provides enhanced brightness and energy efficiency compared to traditional monitors. The monitor's ultra-thin bezels allow for a more immersive viewing experience, especially when used in multi-monitor setups.

The S22C300H, on the other hand, is equipped with a smaller 21.5-inch display but retains the same Full HD resolution, ensuring that users can enjoy clarity and detail on a more compact screen. This model is particularly suited for those with limited desk space or for applications where a smaller form factor is advantageous.

Both models utilize Samsung's advanced PLS (Plane to Line Switching) technology, which not only offers wider viewing angles of up to 178 degrees but also enhances color reproduction. This translates to consistent and accurate colors, making these monitors perfect for graphic design, photo editing, and other color-critical tasks.

Another noteworthy characteristic common to both models is their impressive response times. With a rapid 5ms response time, ghosting and motion blur are significantly reduced during fast-moving scenes, which is essential for gamers and action movie enthusiasts.

Connectivity options for these monitors include HDMI and VGA inputs, providing flexibility in terms of compatibility with various devices and setups. Furthermore, both models are designed with user convenience in mind, featuring tilt-adjustable stands for ergonomic viewing angles.

In terms of energy efficiency, both the S24C300HL and S22C300H are Energy Star certified, reflecting Samsung's commitment to environmentally friendly technology without sacrificing performance.

In summary, the Samsung S24C300HL and S22C300H are well-engineered monitors that incorporate cutting-edge technologies and user-friendly features. Whether you choose the larger S24C300HL for its expansive display or the compact S22C300H for its space-saving design, both monitors deliver high-quality visuals and solid performance. These monitors represent Samsung's dedication to providing users with versatile and efficient display solutions.