Samsung PS-50P7H, PS-42P7H manual Troubleshooting

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Troubleshooting

Before contacting the Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture

◆Check that the mains lead has been connected to a wall socket.

◆Check that you have pressed the (Power) button (On/Off) on the front panel or press the POWER () button on the remote control.

◆Check the picture contrast and brightness settings.

◆Check the volume.

◆Check if Internal Mute is set to ON.

Normal picture but no sound

◆Check the volume.

◆Check whether the volume MUTE () button on the remote control has been pressed.

No picture or black and white picture

◆Adjust the colour settings.

◆Check that the broadcast system selected is correct.

Sound and picture interference

◆Try to identify the electrical appliance that is affecting the television, then move it further away.

◆Plug the television into a different main socket.

Blurred or snowy picture, distorted sound

◆Check the direction, location and connections of your aerial. This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions

◆Replace the remote control batteries.

◆Clean the upper edge of the remote control (transmission window).

◆Check that the “+” and “–” ends of the batteries are inserted correctly.

◆Check that the batteries are drained.

Screen is black and power indicator light blinks steadily

◆On your computer check; Power, Signal Cable.

◆The TV is using its power management system.

◆Move the computer’s mouse or press any key on the keyboard.

◆On your equipment check (STB, DVD, etc) ; Power, Signal Cable.

◆The TV is using its power management system.

◆Press the Source button on the panel or remote control.

◆Turn the TV off and on.

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Contents PDP-TELEVISION Sold Separately User InstructionsChecking Parts Contents Symbols Front or Side Panel Control PanelSide Panel Connection PanelInput/Output Specification ´ Connecting external Audio DevicesRear Panel ComponentTeletext Functions Refer to Using the Stand-BaseViewing the Remote Control depending on the model If the remote control doesn’t work! Check the following Installing Batteries in the Remote ControlSwitchingYourTelevision On and Off Freezing the Current Picture Viewing the MenusIf you want to reset this feature … Plug & Play FeatureEditing Device Names Viewing an External Signal SourcesStoring Channels Automatically Sound System BG/DK/I/L Storing Channels ManuallyColour System AUTO/PAL/SECAM/NTSC4.43 Locking channels Adding / Locking ChannelsAdding channels Assigning Names to Channels Sorting the Stored ChannelsFineTuning Channel Reception Changing the Picture Standard Customizing the Picture SettingsAvailable modes Dynamic, Standard, Movie, and Custom Colour Tone Cool2/Cool1/Normal/Warm1/Warm2Digital NR / SMD / DNIe Demo Selecting the Picture SizeViewing the Picture in Picture PIP Buttons FeatureTable of PIP Settings If Game Mode is On Sound FeaturesSleep Timer Time FeaturesOn Timer / Off Timer Auto Power OffLanguage / Blue Screen / Melody / Energy Saving Using Game ModeScreen Burn Protection Available options Pixel Shift, All White, Signal PatternAvailable options Horizontal Dot, Vertical Line, Time Horizontal Dot Vertical Line Time minuteSetting upYour PC Software Based on Windows XP Setting the Blue EyeResolution Vertical Horizontal Input Mode PCAuto Adjustment Setting the PCImage Reset Image Lock Coarse/Fine´ Memory card Using the Wiselink FunctionUsing the Remote Control Button in Wiselink Menu Using the Wiselink Mode800x800 pixels Using the Photo Jpeg ListUsing the Options Menu Copy, Copy All Files, Delete, Delete All Files, Print Background Music, Background Music Setting, ListViewing a Slide Show Background Music Setting Using the Menu during a Slide ShowSpeed Normal Slow Fast Background MusicIcon Current OSD RotatingZoom, Copy, Delete, Print, List Button Function Zooming-InIcon Current OSD Function Copying Photo Files Deleting Photo Files Deleted files cannot be recoveredTo Print a Photo Image Printing the Photo ImageFolder icon Music list icon Using the Music MP3 ListCopy, Copy All Files, Delete, Delete All Files Copying Music FilesDoRESOURCEyou want to delete the file? Deleting Music FilesSlide Show Effect Using the Setup MenuSlide Show Speed Screen Saver Music Repeat cancel ∏ modeTeletext on/mix ´ sub-pagePartContents How to Install the Wall Mount Bracket Connecting External Devices to the PDP How to Adjust Mounting AngleSetting UpYour Remote Control Setting UpYour Remote Control VCR Remote Control CodesCable BOX Samsung DVD Troubleshooting This page is intentionally Left blank Waste Electrical & Electronic Equipment Correct Disposal of This ProductCountry Customer Care Centre Web Site Contact Samsung WORLD-WIDE