Samsung S19B220NW, S22B220BW Troubleshooting Guide, Testing the Product, Check the following

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9Troubleshooting Guide

9.1Requirements Before Contacting Samsung Customer Service Center

9.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1

2

3

4

Power off both the PC and product.

Disconnect the cables from the product.

Power on the product.

If the message "Check Signal Cable" appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.

9.1.2 Checking the Resolution and Frequency

For a mode that exceeds the supported resolution (refer to "10.3 Standard Signal Mode Table"), the message "Not Optimum Mode" will appear for a short time.

9.1.3 Check the following.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product

 

and PC, and ensure the connectors are locked.

 

(Refer to "2.3 Connecting and Using a PC")

 

 

 

 

Screen issue

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly. (Refer to "2.3 Connecting and Using a

 

PC")

 

 

The message "Check Signal Cable" appears.

Check that the cable is properly connected to the

 

product. (Refer to "2.3 Connecting and Using a

 

PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

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Contents SyncMaster S19B220B S19B220NW S22B220BW Table Of Contents Screen Setup Configuring 40 Tint Resizing or Relocating the Screen Setup Reset Information 60 Menu Appendix Symbols for safety precautions Before Using the ProductCopyright Icons used in this manualCleaning CleaningPrecautions for storage Securing the Installation SpaceElectricity and Safety Safety PrecautionsInstallation and Safety Before Using the Product Operation and Safety GAS 100 Correct posture to use the product Preparations Checking the ContentsComponents Checking the ComponentsFrontal Buttons PartsAuto Port Ports Reverse SideAttaching the Stand InstallationAdjusting the Product Tilt Installing a Wall-mount Kit or Desktop Stand Anti-theft Lock Before Connecting Connecting and Using a Source DeviceConnecting the Power Pre-connection CheckpointsConnecting to a PC Connecting and Using a PCDriver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Brightness Screen SetupConfiguring Brightness Contrast Configuring ContrastSharpness Configuring SharpnessSamsung Magic Bright Configuring Samsung Magic BrightSamsung Magic Angle Configuring Samsung Magic AngleCoarse Adjusting CoarseFine Adjusting FineSamsung Magic Color Configuring TintConfiguring Samsung Magic Color Red Configuring RedGreen Configuring GreenBlue Configuring BlueColor Tone Configuring the Color Tone SettingsGamma Configuring GammaPosition & V-Position Configuring H-Position & V-PositionResizing or Relocating the Screen Changing the Image Size Image SizeMenu H-Position & Menu V-Position Configuring Menu H-Position & Menu V-PositionInitializing Settings Reset Setup and ResetReset Changing the Language LanguageEco Saving Configuring Eco SavingConfiguring Off Timer On/Off Off Timer On/OffConfiguring Off Timer Setting Off Timer SettingConfiguring PC/AV Mode PC/AV ModeKey Repeat Time Configuring Key Repeat TimeCustomized Key Configuring Customized KeyAuto Source Configuring Auto SourceDisplay Time Configuring Display TimeChanging Menu Transparency Menu TransparencyDisplaying Information Information MenuWhat is MagicTune? Installing the SoftwareInstalling the Software Magic TuneRemoving the Software MultiScreen MultiScreenInstalling the Software Testing the Product Troubleshooting GuideChecking the Resolution and Frequency Check the followingSource device issue Question Answer Q & aTroubleshooting Guide General SpecificationsSpecifications PowerSaver Standard Signal Mode Table 67.500 75.000 108.000 +/+ 63.981 60.020 108.000 +/+ Contact Samsung Worldwide AppendixEurope CIS Asia Pacific Africa Product damage caused by customers fault Responsibility for the Pay Service Cost to CustomersNot a product defect OthersCorrect Disposal OSDOn Screen Display TerminologyResolution Index Index

S19B220B, S22B220BW, S19B220NW specifications

Samsung's lineup of monitors includes the S19B220NW, S22B220BW, and S19B220B, which exemplify the company's commitment to delivering high-quality display solutions for various applications. Each model is designed with a focus on performance, energy efficiency, and user-friendly features.

The Samsung S19B220NW presents a 19-inch screen size that caters to those looking for space-saving options without sacrificing performance. It boasts a resolution of 1366 x 768 pixels, providing clear and sharp images suitable for general office use and multimedia applications. The LED backlighting enhances brightness and contrast, ensuring vivid colors and deeper blacks for an immersive viewing experience. Additionally, the S19B220NW is equipped with Samsung's MagicUpscale technology, which enhances lower resolution images for sharper display quality.

In contrast, the Samsung S22B220BW features a larger 22-inch screen, making it ideal for users who require more screen real estate for multitasking or entertainment. This model supports a Full HD resolution of 1920 x 1080 pixels, delivering stunning picture quality with exceptional detail. The S22B220BW utilizes Samsung’s Ultra Wide-Viewing Angle technology, allowing for consistent color and brightness levels from various angles, making it perfect for collaborative environments. Its slim design and elegant aesthetic also complement any workspace, while eco-friendly features such as Energy Star certification help reduce power consumption.

The S19B220B complements the range with another 19-inch option, offering similar specifications to the S19B220NW but in a slightly different design. Both the S19B220B and S19B220NW feature a sleek, minimalist design, making them easy to integrate into any setup. The monitors come with adjustable stands that allow for tilt adjustments, ensuring optimal viewing comfort for prolonged use. These models are also equipped with multiple connectivity options, including VGA and DVI-D inputs, making them versatile for various devices.

In conclusion, the Samsung S19B220NW, S22B220BW, and S19B220B stand as testament to Samsung's dedication to high-quality displays. With features such as energy efficiency, excellent image quality, and user-centric design, these monitors cater to a range of needs, from casual use to professional environments, making them reliable choices for users seeking dependable display solutions. Whether for work or entertainment, each model has unique attributes that enhance the overall viewing experience while maintaining the performance standards synonymous with the Samsung brand.
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