Samsung PS63P3H, PS50P3H, PS42P3S manual Troubleshooting Before Contacting Service Personnel

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Troubleshooting: Before Contacting Service Personnel

ENG

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture	◆	Check that the mains lead has been connected to a wall socket.
	◆ Check that you have pressed the “I ” button (On/Off) and the
		POWER ( ) button.
	◆ Check the picture contrast and brightness settings.
	◆	Check the volume.

Normal picture but no sound	◆	Check the volume.
	◆ Check whether the volume MUTE button on the remote control has
		been pressed.

No picture or black and white picture	◆	Adjust the colour settings.
	◆ Check that the broadcast system selected is correct.

Sound and picture interference	◆	Try to identify the electrical appliance that is affecting the television,
		then move it further away.
	◆ Plug your television into a different mains socket.

Blurred or snowy picture,	◆	Check the direction, location and connections of your aerial.
distorted sound		This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions	◆	Replace the remote control batteries.
	◆ Clean the upper edge of the remote control (transmission window).
	◆ Check the battery terminals.

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Contents PDP-TELEVISION User Instructions Safety InstructionsSeparated Sales Checking PartsContents Contents SymbolsFront Panel Your New Plasma Display PanelDepending on your model Rear PanelInfrared Remote Control Inserting the Batteries in the Remote Control Wall Mount Bracket Plastic Hanger Installing the Display on the Wall Attachment PanelPS42P3S PS50P3H Connecting Speakers Sub-woofer speaker Connecting SpeakersRear of the PDP Connecting to an Aerial or Cable Television NetworkConnecting a Satellite Receiver or Decoder Using a Coaxial cableFront of the PDP Switching On and OffPlacing in Standby Mode Mains lead is attached to the rear of your PDPDisplay the on-screen menu system Becoming Familiar with the Remote ControlRemote control is used mainly to Change channels and adjust the volumeSetting Up Your Remote Control To start the search, press the button Plug & Play FeatureChoosing Your Language If you want to reset this featureStoring Channels Automatically Sorting the Stored Channels Auto NTSC3.58 NTSC4.43 Storing ChannelsManuallyBG DK I M Channel mode Colour System and Sound System settings are correctAssigning Names to Channels Activating the child lock Activating the Child Lock and Skipping Unwanted ChannelsSkipping unwanted channels Button to return to normal viewing Selecting a Channel by InformationChanging the Picture Standard You can display the list of stored channelsAdjusting the Picture Settings Custom PC mode only Colour1 Colour2 Colour3 Adjusting the Picture Settings PC or DVI ModeWide Normal Setting the Picture PC ModeSetting the Picture Component Mode LNA Off or On Extra Picture SettingsDigital NR SizeSetting the Blue Screen PIP mode, the main and sub pictures are stilled at Press it againSame time Changing the Sound Standard Adjusting the Sound SettingsStandard Music Movie Speech Custom Pseudo Stereo / Virtual Surround Extra Sound SettingsAuto Volume MelodySelecting the Dual Mode depending on the model Setting the Time and Switching the TV On/Off Automatically Setting the Sleep Timer TV Video S-Video Component1 Component2 PC DVI Viewing the Picture In Picture PIPLarge Small Double1 Double2 12PIP Buttons Feature Easy functions of remote controlDVI Listening to the Sound of the Sub Picture PC or DVI Mode Contents Teletext FeatureTo display Press Displaying the Teletext InformationSelecting Display Options Options to suit your requirementsSelecting the Teletext Source Option Selecting a Teletext TeleWeb Feature Option Opening the Home Using the TeleWeb Menu after Displaying the TeleWebBookmarking the current Entering the bookmarked URLButton Easy Accessing the TeleWeb Service via the Remote ControlViewing Pictures From External Sources FunctionENG Connecting to the S-Video Input Connecting to the DVD InputPb / Pr Connecting to the PC Input Connecting to the DVI InputRear of the TV Setting up Your PC Software Windows only Standard Dot x Line Vertical Horizontal Input Mode PC/DVI15Pin Pin ConfigurationsPC Input Connector DVI Input Connector 24PinTroubleshooting Before Contacting Service Personnel After Sales Service