Troubleshooting: Before Contacting Service Personnel (continued)
ENG
No operations can be performed with | ◆ | Check the batteries in the remote. May need replacing. |
remote. | ◆ | Operate the remote control at a distance of no more than 20 feet. |
| ◆ | Remove batteries and hold down one or more buttons for several |
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| minutes to drain the microprocessor inside the remote to reset it. |
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| Reinstall batteries and try remote again. |
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Disc does not play. | ◆ | Ensure that the disc is installed with the label side facing up. |
| ◆ | Check the region number of the DVD. |
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5.1channel sound is not being reproduced.
◆5.1 channel sound is reproduced only when the following conditions are met. :
1)Check whether the proper amplifier is connected.
2)The disc is recorded with 5.1 channel sound.
-Check whether the disc being played has the “Dolby 5.1 ch” mark on the outside.
-Check if your audio system is connected and working properly.
-In the Audio Setup menu, is the Digital Output set to Bitstream?
The | icon appears on screen. | ◆ The features or action cannot be completed at this time because : |
1)The DVD’s software restricts it.
2)The DVD’s software doesn’t support the feature (e.g., angles).
3)The feature is not available at the moment.
4)You’ve requested a title or chapter number or search time that is out of range.
Disc Menu doesn’t appear. | ◆ Check if the disc has a Menu. |
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Playback mode differs from the Setup | ◆ Some of the functions selected in the Setup Menu may not work |
Menu selection. | properly if the disc is not encoded with the corresponding function. |
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The screen ratio can not be changed. | ◆ The Screen Ratio is fixed on your DVDs. |
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No audio. | ◆ Make sure you have selected the correct Digital Output in the |
| Audio Setup menu. |
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Forgot password. | ◆ If you have lost your password, enter the master password (1369), |
| and then change password is displayed. |
| ◆ Enter your new password. |
| ◆ Enter your new password again to confirm. (refer to page 45) |
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If you experience other problems.
◆Go to the contents and find the section of the instruction book that contains the explanations regarding the current problem, and follow the procedure once again.
◆If the problem still cannot be solved, please contact your nearest authorized service center.
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