Toshiba 50HM67, 65HM167, 57HM167 LED indications, LED Indication Condition Solution Voice Announce

Page 62

50HM67_EN.book Page 62 Thursday, March 29, 2007 11:28 AM

Chapter 8: Troubleshooting

LED indications

The yellow, blue, and red/green LED lights on the TV (at the bottom center of the TV) indicate the TV’s status, as described below.

Note: If the TV loses A/C power (e.g., a power outage occurs or the power cord is unplugged), when power is restored, the yellow LED will blink while the TV is booting until the remote control is usable. This is normal and is not a sign of malfunction.

TV front

Yellow LED Blue LED Red/Green LED

“Voice announce” feature

When certain non-standard conditions occur, the LEDs on the TV will blink and the TV will play a recorded

“voice announcement” describing the condition (see the table below for the specific conditions that include a voice announcement).

To repeat the voice announcement and hear additional information, press the MENU button on the TV while the LEDs are blinking.

 

LED Indication

Condition

Solution

Voice

 

Announce

 

 

 

 

1)

Blue is ON (solid).

The TV is operating

 

 

properly.

 

 

 

 

 

 

 

 

 

2)

Green is ON (solid).

Power-On Mode Fast.

See “Setting the Power-On Mode feature” (- page

 

 

 

 

3)

Yellow blinks.

Standby with Power-On

35).

 

 

Mode Fast.

 

 

4)

Blue is ON (solid).

The lamp is not working

The TV will automatically try to restart itself eight times

 

 

Yellow blinks.

properly.

(see item #4).

 

 

 

 

Note: If the TV is powered off and then quickly on again

 

 

 

 

when the lamp unit is hot, it may take several minutes

 

 

 

for the picture to appear on-screen. This is a property of

 

 

 

DLP® TV lamp technology and is NOT a sign of

 

 

 

 

malfunction. For details, see “Setting the Power-On

 

 

 

 

Mode feature” and “IMPORTANT NOTICE ABOUT

 

 

 

 

HOT LAMP RESTART” (- page 35).

 

 

 

 

 

 

5)

Yellow is ON

The lamp is not working

Turn the TV OFF and then ON again. If the problem

“Lamp not

 

(solid). Red blinks.

properly after the eighth

persists, contact TACP Consumer Solutions at 1-800-

working”

 

 

automatic restart (see

631-3811 in the U.S. or TCL Customer Service at

 

 

 

item #3).

1-800-268-3404 in Canada.

 

6)

Yellow is ON

The lamp unit door is not

Turn OFF the TV and unplug the power cord. Review

“Lamp door is

 

(solid).

seated properly.

“Lamp unit replacement and care” in Chapter 9 to

open.”

 

 

 

ensure that the lamp door is installed securely.

 

7)

Red blinks.

Fan stopped.

 

“Fan stopped.”

 

 

 

 

 

8)

Blue blinks slowly.

Abnormal operation of

 

 

Red blinks.

BUS line. (light engine).

 

 

 

 

 

 

 

 

 

9)

Blue blinks slowly.

Abnormal operation of

Turn OFF the TV and unplug the power cord. Plug the

 

 

BUS line.

 

 

power cord in again and turn ON the TV.

 

 

 

 

 

10)Blue blinks quickly.

Power Protect

 

 

 

Detection.

 

 

 

 

 

 

 

 

 

11)Blue blinks quickly.

The color wheel has

 

“Color wheel

 

Red blinks.

stopped.

 

stopped.”

 

 

 

 

12)Blue blinks quickly.

An abnormal

Turn OFF the TV. Check to make sure none of the slots

“Temperature

 

Yellow blinks.

temperature increase

or openings in the TV cabinet are covered, blocked, or

warning.”

 

Red blinks.

has occurred.

dusty. Turn ON the TV again.

 

 

 

 

 

 

 

 

 

 

If, after trying the solution, the problem still exists:

In the U.S., call TACP Consumer Solutions at 1-800-631-3811.

In Canada, locate the nearest Toshiba authorized service depot by directing your web browser to www.toshiba.ca; click “Home Entertainment,” and then click “Support.”

62

HM67 (E/F) Web 213:276

Image 62
Contents 50HM67 57HM167 65HM167 Television Safety PrecautionsDear Customer 50HM67 57HM167 65HM167Additional Safety Precautions Important Safety InstructionsInstallation, Care, and Service InstallationService CarePart Trademark Information Voice announce featureImportant notes about your DLP projection TV Contents Index Welcome to Toshiba Features of your new TVIntroduction Introduction HD1, ColorStream HD2, Hdmi 1, Hdmi 2, Hdmi 3, PC TV front and side panel controls and connectionsBlue, Yellow, and Green/Red Control panelTV back panel connections ColorStream HD-1 and ColorStream HD-2About the connection illustrations Connecting your TVOverview of cable types You will need Connecting a VCR and antenna or Cable TV no Cable boxTo view the antenna or Cable signal To view the VCRCoaxial cables Video cable Connecting a VCR with S-video and a cable boxTo view basic and premium Cable channels Standard audio cablesTo view the VCR or view and record antenna channels To view antenna or Cable channelsTo view the DVD player To record a TV program while watching a DVDIf you cannot locate the device’s infrared sensor To connect the IR blaster cableTo control the devices Select the Video 2 video input source on the TV Connecting a camcorderTo view the camcorder video To view the Hdmi device video Connecting an Hdmi or DVI device to the Hdmi inputTo connect an Hdmi device, you will need To connect a DVI device, you will needConnecting an audio system To control the audioTo connect a PC to the PC in terminal on the TV Connecting a personal computer PCFormat Resolution Frequency To connect a PC to the Hdmi terminal on the TVInstalling the remote control batteries Using the remote controlPreparing the remote control for use Remote control effective rangeLearning about the remote control TheaterWide 1/2/3, Full, and 43 HDVCR, set the Mode Select switch to AUX Using the remote control to control your other devicesTo use your TV remote control to operate a DVD player or HTIB, set the Mode Select switch toRemote Control functional key chart AUX 1 VCRProgramming the remote control to control your other devices TV/VCR Combo Cable converter boxSatellite receiver DVD/VCR ComboHtib Icon Option Menu layout and navigationMain menu layout Installation Setup/Installation menu layoutSetup menu Navigating the menu systemSelecting the menu language Setting up your TVTo configure the ANT input source To select the menu languageTo program channels automatically Programming channels automaticallyManually adding and deleting channels in the channel memory To add or delete channels in the channel memoryLabeling channels To create and assign a custom label Setting the Hdmi audio modeTo set the Hdmi audio mode To delete the custom labelTo view the digital signal meter Viewing the digital signal meterTo set the Power-On Mode feature To close the screen and return to the Terrestrial menuTo cancel the reset To close the screen and return to the Installation menuReset Factory Defaults Viewing the system statusLabeling the video input sources Using the TV’s featuresSelecting the video input source to view To select the video input source to viewFavorites Browser Tuning channelsTuning channels using Channel Browser Elements of the Channel Browser Adding and clearing channels and inputs in the History ListSwitching between two channels using SurfLock Tuning to a specific channel programmed or unprogrammedSwitching between two channels using Channel Return TheaterWide 1 picture size for 43 format programs Selecting the picture sizeNatural picture size TheaterWide 2 picture size for letter box programsTo set the scroll settings Full picture size for 169 480i, 480p source programs onlyTo set the Cinema Mode to Film To turn on the auto aspect ratio featureTo turn off the auto aspect ratio feature To set the Cinema Mode to VideoAdjusting the picture quality Adjusting the pictureSelecting the picture mode Base closed captions Using the closed caption modeDigital CC Settings To view captions or textCC Selector Adjusting the audioUsing the digital audio selector Muting the soundSelecting stereo/SAP broadcasts Adjusting the audio qualityTo adjust the audio quality To listen to stereo soundUsing the StableSound feature Using the Dolby Digital Dynamic Range Control featureIf you cannot remember your PIN code Using the Locks menuEntering the PIN code Changing your PIN codeTo block and unblock TV programs and movies Press b to highlight Enable Rating BlockingBlocking TV programs and movies by rating V-Chip To download the additional rating system if availableTo unblock individual channels Blocking channelsTo block channels Using the input lock feature Unlocking programs temporarilyTo adjust the PC settings Using the PC settings featureUsing the control panel lock feature To lock the control panelSetting the PC Audio Setting the sleep timerTo display TV status information using Recall Understanding the auto power off featureUnderstanding the last mode memory feature To display TV status information using InfoUsing dynamic contrast Using the TV’s advanced featuresUsing the advanced picture settings features Using the static gamma featureTo select the color temperature Selecting the color temperatureSelecting the lamp mode To select the lamp modeCableClear field, select your desired setting Using Mpeg noise reductionTo change the CableClear settings To select the Mpeg noise reduction levelUsing the SRS WOW surround sound feature Using the advanced audio settings featuresUsing the Game Mode feature Troubleshooting General troubleshootingClosed caption problems Remote control problemsChannel tuning problems Rating blocking V-Chip problemsLED Indication Condition Solution Voice Announce LED indicationsAppendix Lamp unit replacement and careWhen to replace the lamp unit CanadaHow to replace the lamp unit Required toolsReplace the screw and tighten using a manual screwdriver Disposing of the used lamp unitSpecifications Pin No Signal nameLimited United States Warranty For DLP Television ModelsLimited Canadian Warranty For Toshiba Brand DLP Television ModelsArbitration and Dispute Resolution 50HM67EN.book Page 70 Thursday, March 29, 2007 1128 AM Index Programming50HM67EN.book Page 72 Thursday, March 29, 2007 1128 AM 50HM67EN.book Page 73 Thursday, March 29, 2007 1128 AM 07-03