Toshiba 62HM116 manual LED indications, LED Indication Condition Solution Voice Announce

Page 80

HM116_EN.book Page 80 Monday, June 19, 2006 7:30 PM

Chapter 8: Troubleshooting

LED indications

The yellow, blue, and red/green LED lights on the TV (at the bottom center of the TV) indicate the TV’s status, as described below.

Note: If the TV loses A/C power (e.g., a power outage occurs or the power cord is unplugged), when power is restored, the yellow LED will blink while the TV is booting until the remote control is usable. This is normal and is not a sign of malfunction.

TV Front

LAMP

POWER

TIMER

REC

Yellow LED

Blue LED

Red/Green LED

“Voice announce” feature

When certain non-standard conditions occur, the LEDs

on the TV will blink and the TV will play a recorded “voice announcement” describing the condition (see the table below for the specific conditions that include a voice announcement).

To repeat the voice announcement and hear additional information, press the MENU button on the TV while the LEDs are blinking.

 

LED Indication

Condition

Solution

Voice

 

Announce

 

 

 

 

1)

Blue is ON (solid).

The TV is operating

 

 

properly.

 

 

 

 

2)

Yellow blinks.

In LPS mode (standby

See “Setting the Quick Restartfeature” (- page 30).

 

 

with Quick Restart ON).

 

 

 

 

 

 

 

 

 

3)

Blue is ON (solid).

The lamp is not working

The TV will automatically try to restart itself eight times

 

 

Yellow blinks.

properly.

(see item #4).

 

 

 

 

Note: If the TV is powered off and then quickly on again

 

 

 

 

when the lamp unit is hot, it may take several minutes

 

 

 

for the picture to appear on-screen. This is a property of

 

 

 

DLP TV lamp technology and is NOT a sign of

 

 

 

 

malfunction. For details, see “Setting the Quick

 

 

 

 

Restartfeature” and “IMPORTANT NOTICE ABOUT

 

 

 

 

HOT LAMP RESTART” (- page 30).

 

 

 

 

 

 

4)

Yellow is ON

The lamp is not working

Turn the TV OFF and then ON again. If the problem

“Lamp not

 

(solid). Red blinks.

properly after the eighth

persists, contact Consumer Solutions at

working”

 

 

automatic restart (see

1-800-631-3811.

 

 

 

item #3).

 

 

5)

Yellow is ON

The lamp unit door is not

Turn OFF the TV and unplug the power cord. Review

“Lamp door is

 

(solid).

seated properly.

“Lamp unit replacement and care” in Chapter 9 to

open.”

 

 

 

ensure that the lamp door is installed securely.

 

6)

Red blinks.

Fan stopped

 

“Fan

 

 

(light engine).

 

stopped.”

 

 

 

 

 

7)

Blue is ON (solid).

Fan stopped

 

 

Green blinks.

(CableCard).

 

 

 

 

 

 

 

 

 

8)

Blue blinks slowly.

Abnormal operation of

Turn OFF the TV and unplug the power cord. Plug the

 

 

BUS line.

power cord in again and turn ON the TV.

 

 

 

 

 

 

 

 

9)

Blue blinks quickly.

Power Protect

 

 

 

Detection.

 

 

 

 

 

10)Blue blinks quickly.

The color wheel has

 

“Color wheel

 

Red blinks.

stopped.

 

stopped.”

 

 

 

 

11)Blue blinks quickly.

An abnormal

Turn OFF the TV. Check to make sure none of the slots

“Temperature

 

Yellow blinks.

temperature increase

or openings in the TV cabinet are covered, blocked, or

warning.”

 

Red blinks.

has occurred.

dusty. Turn ON the TV again.

 

 

 

 

 

 

 

 

 

12)Red is ON (solid).

Recording in progress.

 

 

 

 

 

If, after trying the solution, the problem still exists:

In the U.S., call TACP Consumer Solutions at 1-800-631-3811.

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Contents 62HM116 Voice announce feature Important notes about your DLP projection TVTrademark Information Contents Troubleshooting Welcome to Toshiba Features of your new TVIntroduction Introduction ColorStream HD-1, ColorStream HD-2, Hdmi 1, Hdmi 2, ANT TV front and side panel controls and connectionsBlue, Yellow and Green/Red LEDs TV back panel connections ColorStream HD-1 in and ColorStream HD-2Thinc system Toshiba Home Interactive Network Connection Using the remote control Installing the remote control batteriesRemote control effective range To install the remote control batteriesLearning about the remote control On Screen Interactive Program Guide TheaterWide 1/2/3, and FullRemote Control functional key chart Toshiba TVCombo Receiver Satellite DVDCH RTN Using the remote control to operate your other devices Device code setupMode Select Default device mode control before programming Mode Select Device mode control after programmingUsing the volume lock feature Operational feature resetTo unlock the remote control’s volume keys To reset the remote controlSatellite receivers TVsCable boxes VCRs KLHDBS/PVR Combos PVRsCable/PVR Combos Audio Amps/Tuners Audio AmpsCD players Icon Option Menu layout and navigationMain menu layout Installation Setup/Installation menu layoutSetup menu Thinc menu layout Navigating the menu systemSetting up your TV To configure the ANT 1 and ANT 2 input sourcesSelecting the menu language To select the menu languageProgramming channels automatically To program channels automaticallyManually adding and deleting channels in the channel memory To set the time and date Setting the time and dateTo set the ColorStream HD audio mode Setting the Hdmi audio mode To set the Hdmi audio modeViewing the CableCARD menu To view the CableCARD menuViewing the digital signal meter To set the Quick Restart featureTo view the digital signal meter To close the screen and return to the Terrestrial menuTo close the screen and return to the Installation menu Reset Factory DefaultsTo cancel the reset Viewing the system statusUsing the TV’s features Selecting the video input source to viewLabeling the video input sources To select the video input source to viewTuning channels Tuning channels using Channel BrowserFavorite Browser Picture PreviewTo set up the Channel Browser To tune to a channel or input in Browse modeTo open the Channel Browser Elements of the Channel BrowserAdding and clearing channels and inputs in the History List Tuning to the next programmed channelTuning to a specific channel programmed or unprogrammed To memorize a channel in the Rbutton Switching between two channels using Channel ReturnSwitching between two channels using SurfLock Selecting the picture size Natural picture sizeTheaterWide 1 picture size for 43 format programs TheaterWide 2 picture size for letter box programsTo set the scroll settings Full picture size for 169 480i, 480p source programs onlyTo turn on the auto aspect ratio feature To turn off the auto aspect ratio featureTo set the Cinema Mode to Film To set the Cinema Mode to VideoUsing the POP features Using the POP double-window featureTo display a program in the POP window Press Pto open the POP double-windowUsing the Freeze feature To use the Freeze featureSelecting the POP window audio out POP double-window aspect ratioAdjusting the picture Selecting the picture modeAdjusting the picture quality To select the picture modeUsing the closed caption mode Closed Caption AdvancedTo view captions or text To customize the closed captionsAdjusting the audio Using the Closed Caption button on the remote controlUsing the digital audio selector Digital closed captionsAdjusting the audio quality To adjust the audio qualitySelecting stereo/SAP broadcasts To listen to stereo soundSelecting the optical audio output format Using the StableSound featureTurning off the built-in speakers Using the Locks menu Entering the PIN codeIf you cannot remember your PIN code Changing your PIN codePress b to highlight Enable Rating Blocking Blocking TV programs and movies by rating V-ChipTo block and unblock TV programs and movies To download the additional rating system if availableBlocking channels To block channelsTo unblock individual channels To block all channels at onceUsing the input lock feature Unlocking programs temporarilyTo unblock all blocked channels at once To temporarily unlock the programUsing the GameTimer Using the control panel lock featureSetting the sleep timer Setting the On/Off TimerDisplaying TV status information using Recall Understanding the auto power off featureUnderstanding the last mode memory feature To display TV status informationUsing the TV’s advanced features Using the advanced picture settings featuresUsing dynamic contrast Using CableClear digital noise reductionSelecting the lamp mode Using Mpeg noise reductionSelecting the color temperature Using the SRS WOW surround sound feature Using the advanced audio settings featuresUsing the Game Mode feature Using the Thinc home network feature Connecting the TV to your home networkSetting up the network address Automatically setting up the network addressManually setting up the network address Highlight Basic Network Setup and press TEither… Highlight OK and press T Or… Highlight OK and press TSetting up file sharing on your PC Resetting the network addressBasic Network Setup menu appears Compatible operating systemsGo to section D, Setting up file sharing on the TV, on Permissions window for the selected folderProperties window for the selected folder Properties windowSetting up file sharing on the TV About the Software Upgrade featureMedia specifications File/folder name specificationsPicture Viewer/JPEG file specifications Audio Player/MP3 file specificationsUsing the Picture Viewer Networked PC specificationsAccessing Jpeg files stored on a networked PC Maximum number of files per shared folderTo view your Jpeg files in Native Resolution mode Viewing Jpeg files on the TVDuring the slide show To set the slide show intervalTo close the Audio Player Using the Audio PlayerTo adjust or mute the volume Setting up e-mail scheduling Required information and servicesSetting up e-mail scheduling Mail Scheduling Setup window opensTo exit the E-mail Scheduling Setup window Test Passes message shown below will appearSetting up Smtp authentication To set up Smtp authenticationIncoming Mail Server and Outgoing Mail Server names or Code Description SolutionsTV’s E-mail Scheduling Setup Password field Mail Authorization fieldMail Scheduling field ID Required fieldSecurity settings Using e-mail scheduling Mail parametersSending a request e-mail to the TV To send a request e-mail to the TVFormatting a request e-mail Sample request e-mailsReceiving an e-mail from the TV Modifying an existing recording or reminderDelete request e-mail Help request e-mailTroubleshooting General troubleshootingSound problems Remote control problemsChannel tuning problems Closed caption problemsHome network troubleshooting Recording problemsAudio Player problems Picture Viewer problemsHome server setup problems Mail scheduling problemsSee Setting the time and date on Unplug the Ethernet cables, and then connect them againLED Indication Condition Solution Voice Announce LED indicationsAppendix Lamp unit replacement and careWhen to replace the lamp unit How to replace the lamp unit Required toolsReplace the screw and tighten using a manual screwdriver Disposing of the used lamp unitSpecifications Limited United States Warranty For DLP Television ModelsHM116EN.book Page 86 Monday, June 19, 2006 730 PM Index Freeze06-07