Samsung 6350 user manual What is Remote Support?, How Does it Work?

Page 14

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely.

•• Diagnose your TV

•• Adjust the TV settings for you

•• Perform a factory reset on your TV

•• Install recommended firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is easy.

1. Call the Samsung

2. Open the menu

3. Select Remote

4. The agent will then

Contact Center

on your TV and

Management and

access your TV.

and ask for remote

go to the Support

Provide the Pin# to

That's it!

support.

section.

the agent.

 

English - 14

Image 14
Contents BN68-04832C-02 Samsung Electronics Canada Inc., CustomerChallenger Road Ridgefi eld Park, NJ Important Safety Instructions Risk of Electric Shock do not OpenContents Features of your new TV Smart HUBUsing the Remote Control Inserting the Batteries AAA X Turn off the TV TV Controller Remote control sensorTurning on the TV Switching Between Video Sources Inches Universal Remote SetupAdd the External Device Scrolling a Using the Top IconsViewing the e-Manual Returning to the HomeJumping to a Menu Item Searching PagesClosing the e-Manual Updating the e-ManualWireless Network Precautions Connecting to a NetworkNetwork Connection Wireless Network Security ProtocolsNetwork Connection Wired Modem Port on the WallWhat is Remote Support? How Does it Work?Troubleshooting Installing the Wall Mount Kit Product Family TV size in inches Installing a Wall Mount using the Wall mount adapterVesa Wall Mount Kit Notes and Specifications Standard Screw QuantityEnglish Inches Installation with a wall-mount MaintenanceInstallation with a stand Inches Providing Proper Ventilation for Your TVSecuring the TV to the Wall To Avoid the TV from FallingSpecifications Standby mode Unit inches DimensionsLicenses Warranty Information Federal Communication Commission Interference StatementStill image warning Pick up Year All Carry-In or Pocket Projector Pick up 3D Glasses