Samsung 6350 user manual What is Remote Support?, How Does it Work?

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely.

•• Diagnose your TV

•• Adjust the TV settings for you

•• Perform a factory reset on your TV

•• Install recommended firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is easy.

1. Call the Samsung	2. Open the menu	3. Select Remote	4. The agent will then
Contact Center	on your TV and	Management and	access your TV.
and ask for remote	go to the Support	Provide the Pin# to	That's it!
support.	section.	the agent.

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