Panasonic TC-65AX800U, TC-58AX800U owner manual How can I confirm that my TV is working properly?

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Frequently Asked Questions (FAQ)

How can I confirm that my TV is working properly?

The TV has a built-in Self Test. On the remote control, press MENU and scroll down and select HELP to access the TV SELF TEST. Run the test and follow the on screen instructions.

Why doesn’t the remote control work?

Check that the batteries are fresh, are of the same type and are installed with the correct polarity (+ & -).

To operate other devices, such as changing channels when using Cable or Satellite boxes, or operating non-Panasonic Blu-ray players, use the remote supplied with the device.

Why is there no picture or just a blue, black or snowy screen being displayed?

Ensure that the power cord is plugged in and the TV is turned on (front red LED light should be on, not blinking).

Press the INPUT button on the remote to select the correct input source.

Ensure all connections are correct and secure.

When using external video source, such as a Cable/ Satellite box or DVD player, ensure that the device is on and functioning correctly.

Press MENU on the TV’s remote control. If the menu is displayed, then the TV is working; recheck above steps.

The display panel moves slightly and clattered sound is heard when it is pushed with a finger.

There is a little gap around the panel to prevent damage to the panel. This is not a malfunction.

Why is the screen blank and the power indicator blinking?

The TV has gone into shutdown mode to protect itself. Try unplugging it for a few minutes and connecting it again. If there was a temporary power surge on the AC line it may now be OK. If the blinking returns, visit www.panasonic.com/support (U.S.A.) or www.panasonic.ca/english/support (Canada).

Why doesn’t the Touch Pad Controller work?

Check that the batteries are fresh, are of the same

type and are installed with the correct polarity (+ & -).

Check if the controller is paired with the TV. (p. 20)

Check if the pairing range is within 1.6 ft (50 cm).

Check if the Touch Pad Controller is pointed toward the TV to turn on the power.

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Contents TC-58AX800U TC-65AX800U Contents Page Safety Precautions Important Safety Instructions TV setSecure Ventilation Service Grounding Equipment Place DisassemblyAbout lithium battery Accidental IngestionFCC and IC Statement CEA Child Safety NoticeWall or Ceiling Mount Your Television Accessories Accessories/ Optional accessories3D Eyewear Optional AccessoriesRear Pedestal Assembly screw Assembling/Removing the Rear PedestalAssembling the Rear Pedestal Removing the Rear Pedestal from the TVDo not disassemble or modify the pedestal Moving the TV Attaching Ferrite coreConnection Panels Power cord connection ConnectionsAntenna connection AV cable connection Connections for 4K contentsNetwork connection To use Composite terminalsAudio connection PC connection DisplayPortCable binding instructions Cable tie Attach the cable tieBundle the cables Identifying Controls TV controls/indicatorsRemote Control Operating Touch Pad Controller Pairing Touch Pad ControllerTouch Pad Controller Parts names and functionsInstalling the remote’s batteries Remote ControlTouch Pad Controller Select type of Home Screen First Time SetupTurn the TV on with the Power button Setup the following itemsTo access each feature OperationsWatching TV Viewing 3D images Using PrecautionsEyewear initial setup Viewing 3D images on TVTurn off the 3D Eyewear Simply switches 3D ⇔ 2D images Auto modeTurn the 3D Eyewear on and put it on ViewUsing eHELP Built- in Manual Display eHELPSelect the desired page from the menu How can I confirm that my TV is working properly? Why doesn’t the remote control work?Care and Cleaning Specifications Wireless LANBuilt-in Camera Standard Compliance BluetoothBattery When using the wall-hanging bracketAssembly screws English Panasonic Television Limited Warranty Limited Warranty for U.S.ANpcparts@us.panasonic.com Customer Services Directory for U.S.ACustomer Services Directory Accessory PurchasesLimited Warranty for Canada Viera TV 46 & over In-home serviceViera TV under Carry-in service English English English