Frequently Asked Questions (FAQ)
How can I confirm that my TV is working properly?
●The TV has a
Why doesn’t the remote control work?
●Check that the batteries are fresh, are of the same type and are installed with the correct polarity (+ &
●To operate other devices, such as changing channels when using Cable or Satellite boxes, or operating
Why is there no picture or just a blue, black or snowy screen being displayed?
●Ensure that the power cord is plugged in and the TV is turned on (front red LED light should be on, not blinking).
●Press the INPUT button on the remote to select the correct input source.
●Ensure all connections are correct and secure.
●When using external video source, such as a Cable/ Satellite box or DVD player, ensure that the device is on and functioning correctly.
●Press MENU on the TV’s remote control. If the menu is displayed, then the TV is working; recheck above steps.
The display panel moves slightly and clattered sound is heard when it is pushed with a finger.
●There is a little gap around the panel to prevent damage to the panel. This is not a malfunction.
Why is the screen blank and the power indicator blinking?
●The TV has gone into shutdown mode to protect itself. Try unplugging it for a few minutes and connecting it again. If there was a temporary power surge on the AC line it may now be OK. If the blinking returns, visit www.panasonic.com/support (U.S.A.) or www.panasonic.ca/english/support (Canada).
Why doesn’t the Touch Pad Controller work?
●Check that the batteries are fresh, are of the same
type and are installed with the correct polarity (+ &
●Check if the controller is paired with the TV. (p. 20)
●Check if the pairing range is within 1.6 ft (50 cm).
●Check if the Touch Pad Controller is pointed toward the TV to turn on the power.
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