Audio
Cannot switch audio.
¾The audio cannot switch, if “Digital Audio Output” is set to “Bitstream”. Set “Digital Audio Output” to “PCM”. (> 30)
Cannot hear the desired audio type.
¾Check the connections and the “Digital Audio Output” settings. (> 11, 30)
¾[BDT330] : When connecting this unit to a TV via an HDMI AV OUT MAIN and to an amplifier/receiver via an HDMI AV OUT SUB, set “HDMI(SUB) Output Mode” to “V.OFF”. (> 11)
¾To output audio from a device connected with an HDMI cable, set “HDMI Audio Output” to “On” in the Setup menu. (> 30)
There is no sound coming out from the TV. [BDT330]
¾Audio may not output from the TV when the amplifier/receiver is connected to the HDMI AV OUT SUB, and “HDMI(SUB) Output Mode” (> 30) is set to “V.OFF”. In such a case, output audio from the amplifier/receiver. To output audio from the TV, set the “HDMI(SUB) Output Mode” to “Normal”.
Playback
Disc cannot be played.
¾The disc is dirty. (> 5)
¾The disc is not finalized. (> 7)
Still pictures (JPEG) do not play back normally.
¾The images that were edited on the PC, such as Progressive JPEG, etc., may not be played back.
I can’t play back BD-Live.
¾Confirm that this unit is connected to the broadband Internet. (> 13)
¾Connect this unit to the network by a wired connection.
¾Confirm the
¾Confirm a USB device is connected to the USB port. (> 17)
Network
I can’t connect to the network.
¾Confirm the network connection and settings. (> 13, 14, 32)
¾There may be obstacles that prevent the unit from detecting your home network. Bring the unit and the wireless router closer to each other. This unit may be able to detect your network name (> 16, “SSID”).
¾Check the operating instructions for each device and connect accordingly.
Cannot play current title.
¾Confirm the network connection and settings. (> 13, 14, 32)
When using wireless LAN connection, video from the DLNA Certified media server is not played back or video frames are dropped during playback.
¾Higher transfer rate router such as 802.11n (2.4 GHz or 5 GHz) wireless router may solve the problem. If you use 802.11n (2.4 GHz or
5 GHz) wireless router, it is necessary to set the encryption type to “AES”.
Simultaneous use with a microwave, cordless telephone etc. at 2.4 GHz may result in connection interruptions or other problems.
¾On the “Wireless Settings” screen (> 32), the continuous lighting of at least 4 “Reception” indicators is the target for a stable connection. If 3 or fewer indicators are lit or the connection is being interrupted, change the position or angle of your wireless router and see if the connection state improves. If there is no improvement, connect to a wired network and perform the “Easy Network Setting” (> 14) again.
Reference
VQT4V26 37