Samsung BDF7500 user manual Troubleshooting, Problem Solution

Page 66

Appendix

Troubleshooting

Before requesting service, please try the following solutions.

PROBLEM

SOLUTION

No operation can be performed with the

• Check the batteries in the remote control. They may need replacing.

remote control.

• Operate the remote control at a distance of no more than 20 feet from the

 

player.

 

• Remove the batteries and hold down one or more buttons for several

 

minutes to drain the microprocessor inside the remote control to reset it.

 

Reinstall the batteries and try to operate the remote control again.

The disc does not play.

• Ensure that the disc is installed with the label side facing up.

 

• Check the region number of the Blu-ray Disc/DVD.

The disc Menu does not appear.

• Ensure that the disc has disc menus.

 

 

The prohibition message appears on the

• This message appears when an invalid button is pressed.

screen.

• The Blu-ray Disc/DVD's software doesn't support the feature (e.g., angles).

 

• You've requested a title or chapter number or search time that is out of

 

range.

Play mode differs from the Setup Menu

• Some of the functions selected in the Setup Menu may not work properly if

selection.

the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

• The Screen Ratio is fixed on your Blu-ray Disc/DVD.

 

• This is not a problem with the player.

No audio.

• Make sure you have selected the correct Digital Output in the Audio Options

 

Menu.

The screen is blank.

• If the HDMI output is set to a resolution your TV cannot support (for

 

example, 1080p), you may not see a picture on your TV.

 

• Press the @button (on top panel) for more than 5 seconds with no disc

 

inside. All settings will revert to the factory settings.

 

• When the factory default settings are restored, all stored user BD data will

 

be deleted.

Forgot password.

• Press the @button (on top panel) for more than 5 seconds with no disc

 

inside. All settings including the password will revert to the factory settings.

 

Don't use this unless absolutely necessary.

 

• When the factory default settings are restored, all stored user BD data will

 

be deleted.

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Contents Blu-rayDisc Player Safety Information Class 1 Laser productFCC Note for U.S.A Disc Storage & Management PrecautionsImportant Safety Instructions Handling CautionsUsing the 3D function This player does not convert 2D content into 3DCopyright Contents Network Services BD-LIVEDisc and Format Compatibility Disc types and contents your player can playGetting Started Disc types your player cannot playRegion Code Logos of Discs the player can playMKV Supported FormatsVideo File Support HE-AACSupported Subtitle File Formats Music File SupportPicture File Support Avchd Advanced Video Codec High Definition Accessories Check for the supplied accessories shown belowTray Front PanelRear Panel OUT LANInstalling batteries Remote ControlTour of the Remote Control Check the polarity +/- of the batteriesConnecting to a TV ConnectionsConnecting to an Audio System Hdmi 4KSupported AV Receiver Hdmi Receiver Connections Connecting to a Network Router Wired NetworkWireless Network Settings Initial Settings Procedure Home ScreenSelected item or confirm a setting Accessing the Settings ScreenButtons on the Remote Control Used for the Settings Menu Detailed Function InformationSettings Menu Functions Volume of loud sounds is reduced Lets you choose to have 96Khz PCM signalsCompatible with a 96Khz signal Movie Frame 24Fs is set to onHDMI1 HDMI2Content based on its rating Wireless routerFrom selected services Enjoy Smart Hub servicesSettings. The Simple Menu appears Quick Setup Guide for detailsBoot time \\ Wired USB keyboards are not supportedRating you have set unless the PIN is entered TV using an Hdmi cableFunction Have set unless the PIN is enteredDefault security PIN is For more information about the Software UpdateSetup function Requires an active Internet connectionĞĞ Wired Manual Configuring Your Network ConnectionWired Network Networks and the InternetWireless Network WpspinĞĞ Wpspbc ĞĞ WpspinSelect the desired network, and then press the v button Through the Player Using PBC Wi-Fi DirectThrough the Wi-Fi Device Through the Player Using a PINButton. See Update Now on this page for details Upgrading SoftwareAuto Update By USBAllShare Play Screen Accessing the AllShare Play ScreenMedia Play Playing Commercial DiscsPlaying a Disc with User Recorded Content Using the Allshare Network Function To Download the Allshare SoftwareClick Support at the top Allshare Connection Play back PCs filesControlling Video Playback Buttons on the Remote Control used for Video PlaybackUsing the Tools Menu Disc MenuTitle Search Titles Repeat ModePicture Mode Movie The best setting for Watching movies Press the vbuttonUsing the Options Menu Using the View & Options MenusUsing the View Menu BonusviewButtons on the Remote Control used Controlling Music PlaybackFor Music Playback Shuffling Tracks on an Audio CD Information Select to see the Contents EncodingRepeating Tracks on an Audio CD Creating a Playlist from an Audio CDPlaying Photo Contents Zoom SettingsMusic Slide show Settings Enlarge up to 4 timesUsing the Send Function Logging In to Your Samsung Account Network ServicesBefore Using Movies & TV Shows or Apps To log in to your Samsung account, follow these stepsUsing Movies & TV Shows Apps Screen at a Glance Using AppsDownloaded Select to access the Downloaded Downloading ApplicationsStarting an Application Using the Downloaded ScreenUsing the Edit Menu Functions Sorting the AppsDelete an App from My Apps Edit My AppsAdd an App to My Apps Move an App in My AppsCreate Folder Move to FolderRename Folder Update Apps DeleteLink Browsing and Pointer Browsing Using the Web BrowserScreen Mirroring \\ The Web Browser is not compatible with Java applicationsMoves to the Home screen of the Web Browser Using the Keyboard Pop-upControl Panel at a Glance Closes the Web BrowserUsing the Setting Menu Options on the Keyboard Pop-UpPrivate Privacy mode is enabledSetting Factory defaults Privacy mode, select OKBD-LIVE Appendix Compliance and Compatibility NoticeNetwork Service Disclaimer Copy ProtectionLicense Digital Output Settings 3D SettingsAdditional Information HdmiRead/write speed Settings Middle of playbackBD Data Management Disc Menu. Press the Disc Menu buttonResolution according to the contents type Bitstream Digital Output SelectionRe-encoded Supported OpticalTroubleshooting Problem SolutionThen follow the procedure again Hdcp High-bandwidth Digital Content ProtectionIf you experience other problems Samsung authorized service centerRepairs BD-LIVE serviceOccurs BD-LIVE service Function. SeeWPA-PSK TKIP/AES SpecificationsWEP OPEN/SHARED WPA2-PSK TKIP/AESLimited Warranty to Original Purchaser Questions or COMMENTS? AK68-02349A
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