Network Services Appendix, Troubleshooting

Network Services

Appendix

You can enjoy various network services such as BD-LIVE by connecting the player to your network.

Read the following instructions before using any network service.

1.Connecting the player to the network (pages 10 and 11).

2.Configuring the network settings (page 16).

BD-LIVE™

Once the player is connected to the network, you can enjoy various movie-related service contents using a BD-LIVE compliant disc.

1.Attach a USB memory stick to the USB jack on the side of the player, and then check its remaining memory. The memory device must have at least 1GB of free space to accommodate the BD-LIVE services.

2.Insert a Blu-ray Disc that supports BD- LIVE.

3.Select an item from various BD-LIVE service contents provided by the disc manufacturer.

✎NOTE

▪▪ The way you use BD-LIVE and the provided contents may differ, depending on the disc manufacturer.

Using the AllShare Function

AllShare lets you play music, video, and photo files located in your PC or NAS on the player. To use AllShare with your player, you must connect the player to your network (See pages 10~11).

To use AllShare with your PC, you must install AllShare software on your PC.

If you have NAS, you can use AllShare without any additional software.

To download AllShare software :

1.Go to Samsung.com

2.Click Support, enter your player’s product number in the field that appears, and then click Product.

3.On the next screen, click Get downloads under Downloads.

4.Click Software on the next page.

5.Click the icon in the AllShare line under File to start the download.


	Troubleshooting
Before requesting service, please try the following solutions.

PROBLEM	SOLUTION
No operation can be	• Check the batteries in the remote control. They may need replacing.
performed with the remote	• Operate the remote control at a distance of no more than 20 feet.
control.	• Remove batteries and hold down one or more buttons for several minutes
	to drain the microprocessor inside the remote control to reset it. Reinstall
	batteries and try to operate the remote control again.
Disc does not play.	• Ensure that the disc is installed with the label side facing up.

•Check the region number of the Blu-ray Disc/DVD.

Disc Menu does not appear. • Ensure that the disc has disc menus.

The prohibition message	•	This message appears when an invalid button is pressed.
appears on the screen.	•	The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g., angles).
	• You’ve requested a title or chapter number or search time that is out of range.
Play mode differs from the	•	Some of the functions selected in the Setup Menu may not work properly if
Setup Menu selection.		the disc is not encoded with the corresponding function.
The screen ratio cannot be	•	The Screen Ratio is fixed on your Blu-ray Disc/DVD.
changed.	•	This is not a problem with the player.
No audio.	•	Make sure you have selected the correct Digital Output in the Audio Options Menu.
The screen is blocked	•	If the HDMI output is set to a resolution your TV cannot support (for example,
	•	1080p), you may not see a picture on your TV.
		Press the PLAY/PAUSE (	) button (on front panel) for more than 5
		seconds with no disc inside. All settings will revert to the factory settings.
	• When the factory default settings are restored, all stored user BD data is deleted.

Samsung BD-E5300/ZA Network Services Appendix, Using the AllShare Function, Troubleshooting