Sharp BD-HP75U, BDHP75U operation manual Troubleshooting, Power, Basic Operation, Playback

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Troubleshooting

The following problems do not always suggest a defect or malfunction of this Player.

Refer to the problems and lists of possible solutions below before calling for service.

Power

Problem

Possible causes and solutions

 

 

 

 

The Player power cannot be turned on.

• Is the power cord firmly plugged into the AC outlet? (Page 20)

 

 

• When the power cord is plugged into an AC outlet, press and hold POWER on the Player until “

” appears on the

 

front panel display. Then, after the POWER indicator is lit, turn on the power. (Page 62)

 

 

• Press POWER after the POWER indicator turns on. (Page 21)

 

 

 

The Player power is turned off.

• Is “Auto Power Off” set to “Yes”? When “Auto Power Off” is set to “Yes”, the power will be automatically turned off after

 

10 continuous minutes of inactivity (no playback). (Page 43)

 

 

 

 

Basic Operation

Problem

Possible causes and solutions

 

 

The remote control does not work.

• Use the remote control within its operating range. (Page 20)

 

• Replace the batteries. (Page 20)

 

• Reset the remote control.

 

− Press and hold 1 (the number button) first and then POWER on the remote control together for more than 5 seconds.

 

 

Cannot operate the Player.

• Are you operating the Player within the specified operating temperature range? (Page 64)

 

 

Playback

Problem

Possible causes and solutions

 

 

The Player cannot play a disc.

• Take out the disc and clean it. (Page 13)

 

• Make sure that the disc is loaded properly (aligned in disc tray and label-side up). (Page 25)

 

• Make sure that region code on the disc matches that of this Player. (Page 9)

 

• Allow any condensation in or near the Player to dry. (Page 13)

 

• Check that the disc is recorded in the compatible TV system (PAL or NTSC).

 

• The Player cannot play back video which was not recorded normally. (Page 10)

 

• Proper playback may be impossible due to the state of the disc recording, a scratched, warped or dirty disc, the state of

 

the pick-up, or compatibility issues between this Player and the disc being used. (Pages 10, 13)

 

• When the recorded time of a disc is unusually short, playback may not be possible.

 

BD-RE/R discs recorded in a format other than BDMV/BDAV cannot be played back. (Page 9)

 

 

The disc is automatically ejected after closing the disc

• Make sure that the disc is loaded properly (aligned in disc tray and label-side up). (Page 25)

tray.

• Take out the disc and clean it. (Page 13)

 

 

• Make sure that the disc is playable. (Page 9)

 

 

 

(Continued on the next page)

Appendix

59

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Contents BD-HP75U Page Safety Information Additional Safety Information Wireless RadioFCC Compliance Statement Introduction Precautions when cleaning this product Precautions on viewing stereoscopic 3D imagesPrecautions on using Wireless LAN Adjust settings to suit your preference Playing back video/picture/music contentGetting Started UnpackingContents Settings pp ContentsStreaming content pp What to do firstWhat would you like to do with this Player? About Media Types Disc Type Recording Contents Format SizeBlu-ray Disc Media FormatThis Player Discs that Cannot Be Used withAbout Disc Contents Icons Used on BD/DVD Video Disc Cases Important Information Disc PrecautionsLicense and Copyright Main Unit Front Main Unit Rear Major ComponentsMajor Components Remote Control UnitKeylock function Buttons under the coverEAfter connecting Connecting to a TV/projectorProjector TV Hdmi connection Connecting to an amplifier/AV receiverDigital audio connection Broadband Internet Connection Wired connection LAN cableInternet Modem Broadband router Perform the communication settings. Pages Wireless connection wireless LANWireless Modem Internet Router Broadband Internet ConnectionConnecting the Power Cord Loading the Batteries in the Remote ControlApproximate operating range of remote control Before Starting PlaybackTurning the power on Turning the Power OnIndicators on the Player Entering standbyOperating a Sharp TV Using the Remote Control Language SettingChanging the on-screen display language TV function controlUsing Aquos Link Using Aquos LinkUsing 3D Controlling the Blu-ray disc playerMajor functions of each button icon Control PanelLoading a Disc Video/Picture/Music PlaybackBD/DVD Video Playback To stop playbackDisplaying the disc information Using the disc menuBD/DVD Menus Start playback by selecting a title from the top menuEnjoying Bonusview or BD-LIVE Using the pop-up menuPress POP-UP Menu during playback RearTo remove the secondary video, press PinP again Virtual PackagePlayback by selecting a title DVD-R/-RW VR format / BD-RE/-RBdav format Playback Video/Picture/Music Playback About Title ListPlayback by selecting a Playlist Sorting the titlesPlayback from the beginning or resume playback Press C Blue while the Title List screen is displayedAudio CD Playback Operation procedure for the Functions menuPlayback from the beginning Playback by selecting a trackList of available buttons during playback Audio Data MP3 File PlaybackPress a/bto select Music, then press dor Press a/bto select a folder or fileOperational buttons during still image Displaying Still Images Jpeg filesDisplay Slide Show MenuBefore accessing Dlna servers Accessing Dlna serversPlayback by selecting a file list About a home networkPlayback Functions When playing back a DVDFast Forward/Reverse Search Pause/Frame Advance PlaybackReplay Skip SearchRepeat Playback of a Title or Chapter Repeat Playback Partial Repeat Playback Repeat Playback of a Specified PartSwitching the Angle Switching SubtitlesStereo is displayed. Audio cannot be switched Displaying the Audio InformationFunction control operation procedure Settings During PlaybackFunction Control Functions which can be set Settings During PlaybackCommon operations Press a/bto select Settings, then press dor EnterPress a/bto select Aquos LINK, then press dor Enter When setting the password for the first time SettingSettings Basic Operation for PlaybackHdmi Video Out Audio Video SettingsSecondary Audio Audio OutSmart Settings Playback Setting System VersionOn Screen Language When selecting Cable Communication SetupSelect Next, then press Enter When selecting WirelessEnter your DNS address Press a/bto select Complete, then pressInformation on MAC addresses Press ENTER, then enter the access point namePress ENTER, then enter the security key code Inputting characters manually Operation procedure forInput character list USB Memory Management Before using the USB memory deviceAuto Update from Network Software Update SettingsUpdate process SetupManual Update from USB memory device Manual Update from NetworkPress Power to turn off the player Press Enter to start checking data in the USB memory device Enter the 4-digit number usingDuring the data checking, Checking blinks Remove the USB memory device About Output of Audio FormatsAudio format Maximum number ChannelsPlaying back YouTube content Playing back video on demand streaming contentInstantly Watching Movies from NetflixTroubleshooting Vudu Playing back streaming contentEnjoying Movies and Internet Application with Vudu Operational buttons during playbackPC control of the Player Power ON*1 Power OFF Play Stop FWD REV TOP Menu Command listPC control of the Player Enter Return Exit Home POP-UP Menu Skip K Skip LPower TroubleshootingProblem Possible causes and solutions Basic OperationPicture Troubleshooting PlaybackWhen the wired Internet connection is made Troubleshooting SoundWhen the wireless Internet connection is made NetworkTroubleshooting Other To Reset this PlayerPower SharpError message Possible Error Suggested Solution On-screen Error MessagesSpecifications are subject to change without notice SpecificationsGeneral Input/OutputEuropean Union Information on Disposal for Users private householdsOther Countries outside the EU Glossary DVD upscaling Infrastructure modeHdmi MP3 pages 9-11, 32 DVD video pages 9Title number pages 38 Glossary Parental control Time number pages 14Pop-up menu Top menuNetwork Service Disclaimer Information on the Software License for This Product About Software LicenseSoftware License Notice Warranty Coverage if any Where to Obtain Service Warranty Period for this ProductWhat to do to Obtain Service BD-HP75U BLU-RAY DISC/DVD PlayerSharp Plaza, Mahwah, New Jersey