Pioneer BDP-51FD operating instructions Troubleshooting, Playback, Problem Check Remedy

Page 51

Chapter 7

07

Additional information

 

Troubleshooting

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items below, please contact customer services. In the US, call Toll Free (800) 421-1404.

(Telephone lines are open Monday through Friday 6:00 AM to 4:30 PM (Pacific Time).) In Canada, call Local (905) 479-4411, or Long distance +1(877) 283-5901. (Telephone lines are open Monday through Friday 9:00 AM to 5:30 PM (EST).)

Playback

Problem

Check

Remedy

Disc does not play.

Is the disc scratched?

It may not be possible to play scratched discs.

Disc tray opens

 

 

Is the disc dirty?

Clean the disc (page 59).

automatically.

 

 

Is the disc properly set in the disc tray?

• Set the disc with the printed side facing up.

 

 

 

• Set the disc properly in the depression in the disc tray.

 

 

 

 

Is the region number correct?

The region numbers of discs that can be played on this set are

 

 

as shown below (page 10).

 

 

• BDs: “A” (or including “A”) and “ALL”

 

 

• DVDs: “1” (or including “1”) and “ALL”

 

 

 

 

Is the player set in a humid place?

There could be condensation inside. Wait for the condensation

 

 

to dissipate. Do not set the player near an air-conditioner, etc.

 

 

(page 58).

 

 

 

Picture freezes and the front

 

• Press  STOP to stop playback, then restart playback.

panel and remote control

 

• If the playback cannot be stopped, press  STANDBY/ON

buttons stop working.

 

on the player’s front panel to turn off the power, then turn the

 

 

power back on.

 

 

• If the power cannot be turned off, press and hold

 

 

STANDBY/ON on the player’s front panel for over 5

 

 

seconds. The power will turn off.

 

 

 

No picture is displayed or the

Is the video cable properly connected?

Insert the cable firmly and all the way in.

picture is not displayed

 

 

Is the video cable damaged?

If the cable is damaged, replace it with a new one.

properly.

 

 

 

Is the input setting on the connected TV or AV receiver or

Read the operating instructions of the connected components

 

amplifier right?

and switch to the proper input.

 

 

 

 

Are the terminals for outputting video signals properly set?

Press VIDEO SELECT to switch the terminal from which the

 

 

video signals are output.

Is the output video resolution properly set?

Depending on the player’s output video resolution, the picture may not be displayed at all or displayed properly. Use OUTPUT RESOLUTION to switch to a resolution at which the picture is displayed properly (page 25).

 

Is the player connected with an HDMI cable other than a High

Press while pressing on the player’s front panel to restore

 

Speed HDMI™ cable (with a Standard HDMI™ cable)?

the video outputs to the factory default settings. After use

 

 

Setup Navigator to reset the player.

 

 

 

 

 

 

There are some BDs for which the picture will only be output

 

 

when connected by HDMI cable.

 

 

 

 

Picture is stretched.

Is the TV’s aspect ratio properly set?

Read the TV’s operating instructions and set the TV’s aspect

Aspect ratio cannot be

 

ratio properly.

 

switched.

Is 4:3 Video Out properly set?

• Set 4:3 Video Out properly (page 40).

 

 

• When video signals with a resolution of 1080/60i, 1080/60p,

 

 

1080/24p or 720/60p are being output from the HDMI OUT

 

 

terminal or the COMPONENT VIDEO output terminals, they

 

 

may be output in the 16:9 (Widescreen) mode even if TV

 

 

Aspect Ratio is set to 4:3 (Standard) (page 25).

 

 

 

 

Sound and picture are not

Is Output Terminal Priority properly set?

Set Output Terminal Priority properly (pages 20 and 48).

synchronized.

 

 

51

 

 

 

 

 

 

En

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Contents Blu-ray Disc Player D3-4-2-1-1En-A Thank you for buying this Pioneer product Operating Environment        Information courtesy of the Deafness Research Foundation To establish a safe levelContents Open the rear cover Putting the batteries in the remote controlWhat’s in the box Close the rear coverLogo Application format Disc type Types of discs/files that can be playedPlayable discs  Discs that cannot be played About audio formats  Playing BDs Playing DVDs Playable files Part Names and Functions Front Panel Rear Panel Connecting a TV Connecting using a commercially available Hdmi cable About Hdmi  About Hdmi Control function  When connected to a DVI device About the Hdmi high speed transmission  About HdcpCenter Connecting using the included audio cable and video cableConnecting using a commercially 02 available Hdmi cable Connecting an AV receiver or amplifierAudio cable included Connecting using audio cablesConnecting the power Cord Turn on the TV’s power and switch the input Making settings using the Setup Navigator menu If the Setup Navigator menu is not displayed Turn on the power. Press  STANDBY/ONOutput test tones Check the settingsProceed to step Select Proceed, then press EnterOperating the TV with the player’s remote control TV Preset code list About the screen saver Select and set the item  To close the Tools menu Tools menu item list Display the Tools menuUse / to select Bdmv Data Erase, then press Enter Switching the video output terminalErasing the additional data from BD-ROMs With no disc loaded, press the Tools button To output film material Switching the output video resolution Press Output Resolution  About Film material To resume normal playback Playing discs or filesForward and reverse scanning  If the disc menu is displayedSkipping content Playing specific titles, chapters or tracksStep forward and step reverse  Turning the subtitles off Switching the camera anglesSwitching the subtitles Switching the audio streams/ channelsUsing the Play Mode functions Switching the secondary videoPlaying from a specific time Time Search  To cancel Time Search  To cancel the searchPlaying a specific title, chapter or track Search Select A-B Repeat  To cancel A-B Repeat play To cancel Repeat Play Playing repeatedly Repeat Play To cancel Random Play Playing in random order Random PlaySelect the Random Play Disc/file type Play Mode type Mark1 Repeat play Random Search playMusic file  Closing the Home Media Gallery Playing from the Home Media GalleryPlaying discs Playing music filesSelect Folders or All Songs Playing in the desired order HMG Playlist Adding tracks/files Select Music. Press Enter Deleting tracks/files from the HMG Playlist  Playing the HMG Playlist When Memory1, 2 or 3 is selected Adjusting the video Closing the Audio DRC screen Adjusting the Audio DRC05  Closing the Video Adjust screen  About Pure CinemaSelect and set Initial Setup Changing the settings Initial SetupOperating the Initial Setup screen  Closing the Initial Setup screenOptions Explanation Subtitle Language Setting Options ExplanationOff EnglishOptionsExplanation  Closing the speaker settings screen Changing to other language at language settingChanging the speaker setup  To change the language using numbersSelect and set Parental Lock Registering or Changing the passwordAdjust the output level  Closing the Channel Level screen To change the code number Input the passwordRe-input the password Changing the Age Restriction for 06 watching BD-ROMsChange the age Changing the Parental Lock level for watching DVDsChanging the Country/Area code Change the levelUse / to change, then press Enter to set  To change the country/area code using numbers Select and set Options Change the country/area code Restoring all the settings to Factory default settings Audio 4,5 About the audio output settingsAspect Ratio is set to 43 Standard TroubleshootingProblem Check Remedy PlaybackTerminal Priority. Set Output Terminal Priority properly OUT COAXIAL/OPTICAL terminal?Set Hdmi Audio Out to PCM When connected using an Hdmi cableAre Audio Output Mode and Speaker Setup properly set? OUT output CoaxialHdmi cable? Output video resolutionConnected using an Hdmi cable Connecting and/or disconnecting Hdmi cables. IfSet Hybrid Disc Playback to CD Is Auto Power Off set to On?Others Control in terminalLanguage Code Table and Country/Area Code Table Language Code TableCountry/Area Code Table Specifications Cleaning the pickup lens Place of installationTurn the power off when not using the player Cleaning the player Condensation on discs  Cleaning discs Storing  Specially shaped discs Dolby Digital  DTS-HD High Resolution Audio Hdcp High-bandwidth Digital Content Protection 07  Deep Color Subtitle language  S-Video output Secondary audio  Secondary video zlib  FreeType2 Licenses libxml2  OpenSSL libpng References  libjpgReferences  GNU General Public License No Warranty  GNU Lesser General Public License Page How to Apply These Terms to Your New Libraries Page Pioneer Corporation
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