
| Problem | 
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 | Tip | |||
| Cannot use the wireless connection. | Once you have activated the wireless connection please wait 30 seconds | |||||||
| 
 | for the connection to be established after Turning On the unit, before | |||||||
| 
 | trying to access network features such as  | |||||||
| 
 | server and the  | |||||||
| 
 | If | 
 | appears in the upper left corner of the Home Menu screen, this unit | |||||
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 | 
 | |||||||
| 
 | is | connected to an Access Point. Please contact your ISP for further | ||||||
| 
 | assistance when you cannot access  | |||||||
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 | |||||
| Cannot connect to the network while my PC | Check the content of your Internet service contract to see if your Internet | |||||||
| is connected to the network. | Service Provider prevents multiple terminals connecting at the same time. | |||||||
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 | |||||
| Cannot use the  | Connect a USB Memory Stick before inserting the disc. | |||||||
| download of data does not perform properly. | 
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 | |||||
| Connect a USB Memory Stick with enough capacity (1GB or more of | ||||||||
| 
 | available memory). | |||||||
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 | 
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 | 
 | |||||
| 
 | Check to see if the USB Memory Stick is properly connected. | |||||||
| Folder or files stored on DLNA home media | Check the settings on your home media server. (Refer to the user manual | |||||||
| server are not displayed in the file list or files | of the home media server.) | |||||||
| do not play back. | 
 | 
 | 
 | |||||
| Check the network connection and settings. | ||||||||
| Cannot use Netflix feature. | Netflix is only available in the United States. | |||||||
| 
 | Check to see if the network connection is properly made. | |||||||
| 
 | Visit netflix.com/magnavox on your PC and become a Netflix member. | |||||||
| 
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 | ||||
| Cannot add Movies or TV episodes to the | Visit netflix.com on your PC. | |||||||
| instant Queue. | 
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 | 
 | |
| You may add from the player or visit netflix.com and login to your account | ||||||||
| 
 | ||||||||
| 
 | by web. | 
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 | |||||
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 | |||||
| The picture quality of a Netflix streaming | The picture quality does not change during playback. | |||||||
| movie does not improve even though my | 
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 | |||||
| The picture quality differs based on the Internet connection speed at the | ||||||||
| Internet connection speed improved during | time the streaming movie is loading. | |||||||
| playback. | 
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 | |
| The picture quality of Netflix streaming | Check your Internet connection speed. | |||||||
| movie is poor. | 
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 | |||||
| Contact your Internet service provider. (You may need to improve the | ||||||||
| 
 | broadband speed.) | |||||||
| Netflix streaming movie often stops or starts | Contact your Internet service provider. (You may need to improve the | |||||||
| buffering during playback. | broadband speed.) | |||||||
| Cannot use the VUDU service. | VUDU is only available in the United States. | |||||||
| 
 | Check to see if the network connection is properly made. | |||||||
| Cannot rent or buy Movies / TV shows on | You need to activate the VUDU account. | |||||||
| VUDU. | 
 | 
 | 
 | |||||
| Log into your account at http://my.vudu.com and check your payment | ||||||||
| 
 | information. | |||||||
| 
 | 
 | 
 | 
 | |||||
| The picture quality of VUDU movie is poor. | Check your Internet connection speed. You need speeds of at least 9 Mbps | |||||||
| 
 | to this player for high quality uninterrupted playback. | |||||||
| 
 | 
 | 
 | 
 | |||||
| VUDU movie often stops or starts buffering | Check your Internet speed. The following are the required connection | |||||||
| during playback. | speeds for picture quality for uninterrupted streaming. SD quality (1 Mbps - | |||||||
| 
 | 2 Mbps), HD quality (2.25 Mbps - 4.5 Mbps), HDX quality (4.5 Mbps - | |||||||
| 
 | 9 Mbps). Please confirm your Internet environment on www.vudu.com | |||||||
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 | |||||
| Can not use the YouTube™ service. | Check to see if the network connection is properly made. | |||||||
| The picture quality of the YouTube™ video | You may experience frequent buffering, distorted pictures or no picture at | |||||||
| is poor. | all depending on your network environment and Internet traffic. | |||||||
| 
 | 
 | 
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 | |||||
| 
 | The picture and sound quality differ depending on the Internet service provider. | |||||||
DNote
•Do not attempt to repair the 
•Please have available your 
EN - 51
EN