56Troubleshooting
Picture
Symptom | Cause & Solution |
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There is no picture. | • Select the appropriate video input mode on the TV so the |
| picture from the unit appears on the TV screen. |
| • Connect the video connection securely. |
| • Check the [HDMI Color Setting] in the [Setup] menu is |
| set to the appropriate item that conforms to your video |
| connection. |
| • Your TV may not support the resolution you have set on the |
| player. Change the resolution that your TV accepts. |
| • The player’s HDMI OUT jack is connected to a DVI device that |
| does not support copyright protection. |
|
|
Picture noise appears | • You are playing a disc recorded in a color system that is |
| different from your TV. |
| • Set the resolution which your TV accepts. |
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6
Troubleshooting
Sound
Symptom | Cause & Solution |
There is no sound or the | • Connect the audio connection securely. |
sound is distorted. | • The input source setting on the amplifier or the connection |
| |
| to the amplifier is incorrect. |
| • The unit is in scan, slow motion, or pause mode. |
| • The sound volume is low. |
| • Check that the connected amplifier is compatible with audio |
| format output from the player. |
| • The player’s HDMI OUT jack is connected to a DVI device. The |
| DVI jack does not accept audio signal. |
| • Check the device connected to player’s HDMI OUT jack is |
| compatible with audio format output from the player. |
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