Chapter 7. Trobleshooting
DVR is an intricate mechanical device and it can malfunction. For such cases, take the following measures.
Product is not turned ON when
Verify if the power supply cable is connected properly.
Screen is not displayed when product is turned ON.
Verify if video output terminal is properly connected to the CCTV monitor. Verify if the camera is properly connected to the input terminal.
Verify if CCTV monitor brightness is appropriate.
Video recorded image does not emit any sound.
Check whether [Voice recording] is set to [ON] for [Video recording setup] in the menu.
Check the volume for the TV or the product in the menu.
The IR remote controller is not operating.
Check the batteries and replace them if needed.
Aim the remote controller propely at the product remote controller receiver section during operation.
If product and remote controller ID is different, make them the same.
Video is not recorded in the HDD.
Video recording may not be possible if HDD is at the end of its lifespan or if there are bad sectors. Such HDD must be replaced. Refer to the description of error messages in the next page.
Reserved video recording is not carried out.
Verify whether current time and recording reservation time is setup accurately.
Monitor screen is not clear.
Check if the camera is focused properly.
Cases for which the point of purchase must be contacted
For the following cases, stop using the product immediately, cut the power supply and ask the point of purchase to fix the damage.
If an abnormal behavior occurs in the product during use (Example: Strange noise, odor or smoke)