Troubleshooting
Solution: Take off the battery cover and snap it back into place again. If the laser beam is still not performing well, replace the battery. The Tote-Remote uses one CR 2032 lithium coin cell battery (available at stores such as Radio Shack).
PROBLEM: REMOTE CONTROL WORKS BUT LASER BEAM DOES NOT WORK AT ALL
Possible Cause: Laser pointer function may be disabled.
Solution: The Tote-Remote has a laser pointer disable function. See the Features & Operation section of this user’s manual.
PROBLEM: REMOTE CONTROL DOES NOT WORK FROM FAR AWAY
Possible Cause: Obstructions/interference.
Solution: Although line-of-sight is not required for sending radio frequency signals from the remote control to the receiver, signal strength and effective transmission distance may vary depending on the relative locations of the remote control, receiver, and computer, and also depending on other environmental factors such as walls and furnishings. Sometimes range can be increased by plugging the receiver into a USB extension cable that extends in front of the computer, or turning the computer around, since the electronics inside the computer may weaken the remote control’s RF signal if the signal has to pass through the computer to reach the receiver.
Tote-Remote User’s Manual, Page 19