17
If … | Then … |
There is no signal, the picture is poor, or several channels or stations are missing …
a)Check the signal strength and quality in the
If the strength and quality is too poor, check you LNB installation or contact your installer.
b)Check that your Smart Card is still valid and updated.
Channels with the preface SID and a number appear in your Channel List …
If you have carried out at manual search, you may have found “hidden” channels. These channels are identified with the Service ID number in the Channel List (SID XX). The channels are used by some programme providers to send out for example a football match on different channels, each with its own camera angle. The channels transmit the same programmes at the same time.
There is no picture when you switch to DTV or the system seems to ‘lock’ on one channel …
Switch your television to standby and wait until the standby indicator turns red, then switch on again.
If the problem persist, disconnect your system from the mains and check connections, then reconnect to the mains.
If this does not solve the problem, contact your Bang & Olufsen retailer.
There is no sound while watching a programme …
If the module is set up for automatic reception of digital audio and the programme is broadcast without digital audio, there is no sound in the speakers.
Bring up the 
at the top of the Information display).
Groups appear in the Groups list, that you have not created …
Some programme providers send out ‘programme provider lists’ (see page 12) which appear in the