Samsung SP50L7HX, SP56L7HX manual Troubleshooting Before Contacting Service Personnel

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Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture

Normal picture but no sound

No picture or black and white picture

Sound and picture interference

Blurred or snowy picture, distorted sound

Remote control malfunctions

◆Check that the mains lead has been connected to a wall socket.

◆Check that you have pressed the power switch toward “OFF” (O) or

the POWER () button on the remote control or the front of the television.

◆Check the picture contrast and brightness settings.

◆Check the volume.

◆Check the volume.

◆Check whether the volume MUTE button on the remote control has been pressed.

◆Check that the Internal Mute is set to On.

◆Adjust the colour settings.

◆Check that the broadcast system selected is correct.

◆Try to identify the electrical appliance that is affecting the television, then move it further away.

◆Plug your television into a different mains socket.

◆Check the direction, location and connections of your aerial. This interference often occurs due to the use of an indoor aerial.

◆Replace the remote control batteries.

◆Clean the upper edge of the remote control (transmission window).

◆Check the battery terminals.

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Contents DLP TV Page Contents Contents Control Panel of Your Television Connection Panel of Your Television ANT Connecting a Satellite Receiver or Decoder Connecting to an Aerial or Cable Television NetworkRear of the TV Infrared Remote Control Inserting the Batteries in the Remote Control Placing Your Television in Standby Mode Switching Your Television On and OffMains lead is attached to the rear of your television Remote control is used mainly to Becoming Familiar with the Remote ControlChange channels and adjust the volume Display the on-screen menu systemPlug & Play Feature Choosing Your Language If you want to reset this featureStoring Channels Automatically Auto PAL Secam Storing ChannelsManuallyChannel mode Skipping Unwanted Channels Sorting the Stored Channels Activating the Child Lock Assigning Names to Channels Fine Tuning Channel Reception Viewing the Channel Scan Picture Using the LNA Low Noise Amplifier FeatureFreezing the Current Picture Displaying InformationDynamic Standard Cinema Changing the Picture StandardStandard or Cinema Adjusting the Picture SettingsAuto Wide 169 Panorama Zoom1 Zoom2 149 Selecting the Picture SizeThis feature brings you a more detailed image with 3D noise Using the Digital NR Noise Reduction FeatureDNIeTM Digital Natural Image engine Reduction and detail, contrast and white enhancementCustom Setting the My Colour Control Easy ControlSetting the My Colour Control Detail Control Setting the Film Mode TV Ext.1 Ext.2 Ext.3 AV Video Component PC Hdmi Viewing the Picture In Picture PIPEasy functions of remote control Standard Music Movie Speech Custom Changing the Sound StandardSetting the SRS Tsxt Adjusting the Sound SettingsMultichannel formats Adjusting the Volume Automatically Enjoying the Sound of External Speakers Stereo Nicam Stereo Nicam Stereo ↔ Mono Selecting the Sound Mode depending on the modelSetting and Displaying the Current Time Setting the Sleep Timer Auto Power Off Switching the Television On and Off AutomaticallySetting the Melody Sound Setting the Blue ScreenUsing the Colour Weakness Enhancement Feature Preset to the PC mode by using the Source button Setting the Picture in PC ModeViewing an External Signal Source Assigning Names to External Sources Part Contents Teletext FeatureSelecting Display Options Displaying the Teletext InformationSelecting a Teletext VCR DVD Connecting to the External Input/OutputConnecting to the Audio Output Connecting to the S-Video InputConnecting to the Digital Input Connecting to the PC Input Connecting to the Component InputSetting up Your PC Software Windows only PC/HDMIDVI Input Mode Redirecting an Input to the External Output VCR Setting Up Your Remote ControlVCR Remote Control Codes Programming the Remote Control for Other ComponentsCable Box Catv Remote Control Codes Programming the Remote Control for Other ComponentsDVD Remote Control Codes Replacing the Lamp Troubleshooting Before Contacting Service Personnel SP50L7HX SP56L7HX Technical SpecificationsMemo After Sales Service

SP50L7HX, SP56L7HX specifications

The Samsung SP56L7HX and SP50L7HX are innovative models in Samsung's lineup of monitors, designed to cater to the needs of both professionals and casual users alike. These displays incorporate advanced technologies and features that enhance the viewing experience while prioritizing user comfort.

At the heart of the SP56L7HX and SP50L7HX is Samsung's cutting-edge QLED technology, which ensures vibrant color reproduction and an impressive contrast ratio. This technology allows for deeper blacks and brighter whites, making both monitors ideal for graphic design, video editing, and multimedia consumption. The Quantum Dot technology used in these monitors enhances the color spectrum, offering a wider range of colors and more lifelike images.

Both models feature a sleek, modern design with ultra-thin bezels, making them perfect for multi-monitor setups or as standalone units that fit seamlessly into any workspace. The ergonomic stand allows for height adjustment, tilt, and swivel, providing users with customizable viewing angles that help reduce neck and eye strain during prolonged use.

Another noteworthy feature of the SP56L7HX and SP50L7HX is their impressive resolution. The SP56L7HX offers a stunning 3840 x 2160 pixels in a 4K UHD format, while the SP50L7HX delivers a 2560 x 1440 pixel resolution in a QHD format. This level of detail is particularly beneficial for professionals who require precision in their work, such as graphic designers and photographers.

Both monitors are equipped with various connectivity options, including HDMI, DisplayPort, and USB-C, which facilitate seamless connectivity to multiple devices. They also support advanced features like Picture-in-Picture (PiP) and Picture-by-Picture (PbP), enabling users to multitask efficiently by splitting the screen between different sources.

Moreover, the inclusion of flicker-free technology and blue light reduction features in both models helps to minimize eye fatigue, ensuring that users can work or enjoy media for extended periods without discomfort.

In summary, the Samsung SP56L7HX and SP50L7HX are versatile, high-performance monitors that leverage advanced display technologies to offer vibrant visuals and user-friendly features. With their sleek design, customizable ergonomics, and robust connectivity options, they stand out as excellent choices for a wide array of applications, from professional use to personal entertainment.
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