Samsung HL-S5686C manual Identifying Problems, Problem Possible Solution

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Identifying Problems

If the TV seems to have a problem, first try this list of possible problems and solutions.

If none of these troubleshooting tips apply, call your nearest Samsung service center.

Problem	Possible Solution
Poor picture quality.	Try another channel.
	Adjust the antenna.
	Check all wire connections.
Poor sound quality.	Try another channel.
	Adjust the antenna.
No picture or sound.	Try another channel.
	Press the SOURCE button.
	Make sure the TV is plugged in.
	Check the antenna connections.
	Check that the Mute feature is off.
No color, wrong color or tint.	Make sure the program is broadcast in color.
	Adjust the picture settings.
Picture rolls vertically.	Adjust the antenna.
	Check all connections.
	If you are using a VCR, check the tracking.
The TV operates erratically.	Unplug the TV for 30 seconds, then try operating it again.
Your remote control does not	Press the TV button to put your remote control into TV mode.
operate your TV.	Make sure the remote has batteries.
The TV won’t switch on.	Make sure the wall outlet is working.
	Make sure the TV is plugged in.
	Make sure the remote has batteries.
Digital broadcasting screen	Please check the digital signal strength and input antenna.
problem.
The visual qualities of digital	The visual qualities of digital channels may vary depending on the original production method
channels vary.	(analog or digital).
	→ If the original production method is digital: High visual quality program.
	→ If the original production method is analog: The digital program displayed on the screen is originally an
	analog program which has been converted. The visual quality is of an SD grade.
Although the TV caption shows	The HD caption that appears when switching channels or when pressing the Information button on the
HD, the visual quality is not	remote control means the selected channel is simply a digital channel. If the broadcasting station converts
satisfactory.	an analog signal into digital and transmits the signal, the visual quality may not be perfect.

The display panel used for the DLP TV is composed of many tiny pixels.

These pixels may occasionally appear on the screen.

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Contents Country Customer Care Center Web Site Address Contact Samsung WORLD-WIDEDigital Picture Quality What is Digital Television?Dolby Surround Sound CableCARD and Digital Cable Ready TVs How difficult is it to receive DTV signals indoors? Contents Using the Ocap Opencable Application Platform Data Servie Viewing Position General InformationAccessories List of FeaturesButtons on the Lower-Right Part of the Panel Viewing the Control PanelRear Panel Jacks Viewing the Connection PanelNumeric Buttons Remote ControlConnecting VHF and UHF Antennas Installing Batteries in the Remote ControlCable without a Cable Box Connecting Cable TVConnecting an S-VHS VCR Connecting a VCRConnecting a DVD Player/Set-Top Box Connecting a CamcorderConnecting a DVD Player/Set-Top Box via Hdmi Connecting a DVD Player/Set-Top Box via DVIConnecting an Amplifier/DVD Home Theater Connecting a Digital Audio SystemTurning the TV On and Off Plug & Play FeatureEnglish-19 Picture Dynamic Menus and On-Screen DisplaysViewing the Menus Viewing the DisplayNavigating Menus by Using the Menu Map Selecting a Menu Language SetupMemorizing Channels Selecting the Video Signal SourceChannel When selecting Cable TV system Using the Previous Channel Using the Channel ButtonsUsing the Number Buttons Using the ButtonSetting Up the Remote to Operate Your VCR Setting Up Your Remote ControlSetting Up the Remote to Operate Your DVD VCR Remote Control CodesEnglish-29 English-30 Option 1 Setting the Clock Manually Setting the ClockClock Time Zone Option 2 Setting the Clock AutomaticallyTimer Setting the On/Off TimerAlternate method Setting the Sleep TimerSource List Viewing an External Signal SourceSetting the Signal Source InputEdit Name Assigning Names to External Input ModeTo Store Your Favorite Channels Channel Control Selecting Your Favorite ChannelsChannel Manager Viewing the Channel Lists Adding and Erasing Channels Labeling the Channels Fine Tune Fine Tuning Analog Channels AnalogSignal Strength Checking the Digital-Signal Strength DigitalLNA Low Noise Amplifier Changing the Picture Standard Picture ControlMode English-44 Customizing the Picture SettingsResetting the Picture Settings to the Factory Defaults Changing the Picture Size OriginalCustom Easy Control Setting the My Color Control ModeDetail Control OriginalAdjusted Detail ControlColor Weakness Using the Color Weakness Enhancement FeatureDigital Noise Reduction DNIe Digital Natural Image engine Setting the Film Mode Freezing the Picture Setting the Blue Screen ModeSound Control Adjusting the VolumeUsing the Mute Button Using Automatic Sound SettingsCustomizing the Sound Setting up DNSe Digital Natural Sound engine Auto Volume Multi-Track Options Choosing a Multi-Channel Sound MTS track DigitalChoosing a Multi-Channel Sound MTS track Analog Selecting the Internal Mute Setting the On/Off Melody Special Features Setting the Function Help Setting the Data Service Menu Transparency Level Adjusts the transparency of the menu screenRestrictions on Game Mode Caution Using Game ModeIf Game Mode is On Chip Using the V-ChipChange PIN How to Enable/Disable the Rating Controls TV Parental Guidelines How to Set up Restrictions Using TV Parental GuidelinesMpaa Rating How to Set up Restrictions Using Mpaa RatingTV FCC Age-Based Ratings Important Notes About Parental LocksCanadian English How to Set up Restrictions Using Canadian EnglishCanadian French How to Set up Restrictions Using Canadian FrenchUsing the V-Chip for Digital channels Caption Viewing Closed Captions On-Screen Text Messages AnalogDigital Captions function operates on digital channels Viewing Closed Captions On-Screen Text Messages DigitalDigital Caption Options Font StyleApplication License InformationLicense Time Warner Using the CableCARD Setup Function Using the CableCARDCableCARD Setup Channel List Reorganization Using the Data Service How to connect compatible IEEE1394 Devices Using D-Net What’s D-Net?When Connecting D-Net IEEE1394 Compatible devices Direct Device-To-Device Option Connection OptionsHub Connection Option Pin and 6-Pin Connectors Select a connected D-Net device by pressing Or button Selecting a D-Net deviceDirect Device-To-Device Option D-Net control panel What is D-Net Mode?Button Name To do this Control PanelControl Panel Images for Each Device Operating Tips Message Descriptions Copy informationRecording Tips Tips on stopping recording English-95 File ListEnglish-96 Possible Solution Troubleshooting D-NetAppears Recording is prohibited. message Possible Solution This message appears if the AV-HDD has no space to record Replacing the Lamp Why do I need to replace the lamp?When do I need to replace it? Check before lamp replacementEnglish-102 Problem Possible Solution Identifying ProblemsUsing Your TV in Another Country Cleaning and Maintaining Your TVSpecifications This page is intentionally Left blank This page is intentionally Left blank