Samsung HCN659W, HCN479W, HCN559W, HCN529W, HCN5529W manual Chapter Five, Identifying Problems

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Chapter Five

T R O U B L E S H O O T I N G

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest service center.

Identifying Problems

Problem	Possible Solution

Poor picture.	Try another channel.
	Adjust the antenna.
	Check all wire connections.
Poor sound quality.	Try another channel.
	Adjust the antenna.

No picture or sound.	Try another channel.
	Press the TV/Video button.
	Make sure the TV is plugged in.
	Check the antenna connections.
No color, wrong colors or tints.	Make sure the program is broadcast in color.
	Adjust the picture settings.
Picture rolls vertically.	Adjust the antenna.
	Check all wire connections.

The TV operates erratically.	Unplug the TV for 30 seconds, then try
	operating it again.

Your remote control does not	Press the “MODE” button to put your remote
operate your TV.	control in the “TV” mode.

The TV won’t turn on.	Make sure the wall outlet is working.

Digital broadcasting screen	Please check the digital signal strength and input
problem	antenna.

Color smudge on screen.	Please operate the Perfect Focus function of
	Side-AV terminal on Menu.

Note

If you watch a still image or the screen in the Normal(4:3) aspect ratio format for a long time, images may be burned onto the screen.

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Contents Owner’s Risk of Electric Shock Do not Open Thank You for Choosing Samsung Example Antenna Grounding Page Guide to Digital TV Digital Television ServicesIntegrated TVs versus DTV-ready TVs and monitors How to View Digital TelevisionUsing a personal computer and monitor How difficult is it to receive DTV signals indoors? Operation InstallationYour New TV Appendix Special FeaturesTroubleshooting Precautions When Moving and Installing the Unit List of FeaturesAccessories Familiarizing Yourself with Your New TV Audio Input jacks Using the Component ShelfSide Panel Jacks ´ Video Input jack´ Digital Input Digital Visual Interface jack Service PortRear Panel Jacks Antenna terminals ∏ Video Input jacks¨ Number buttons Remote ControlPower Fav. CH Favorite ChannelVCR controls Remote Control ˛ S.ModeReset ± DNIeAntennas with 300-ohm Flat Twin Leads Connecting VHF and UHF AntennasCable without a Cable Box Connecting Cable TVAntennas with 75-ohm Round Leads Separate VHF and UHF AntennasConnect this cable to a two-way splitter Connecting to a Cable Box that Descrambles Some ChannelsCable with a Cable box that Descrambles All Channels Install AT I O N Connecting a VCR Connecting a Second VCR to Record from the TV Connecting a CamcorderConnecting to Y, PB, PR Connecting a DVD Player or DTV Set-top Box 480i, 480p, 720pConnecting to DVI Digital Visual Interface Connecting a DTV Set-Top BoxThere are many types of audio systems on the market today Connecting a Digital Audio SystemInstall two AAA size batteries Replace the cover Installing Batteries in the Remote ControlPress the Enter button to enter the language Plug & Play FeaturePress the Power button Turning the TV On and OffMatically. is displayed Message Completed TIme will be updated autoWhen you have finished Press the Enter button Press the button to select Yes or No, then the Enter buttonPress Menu button to return Using the Perfect Focus FeaturePress the Menu button Adjusting Manual Convergence Is as white as possible Adjust Red ConvergenceIf a horizontal red line is visible, use Make a single vertical line thatViewing the Display Press the Info button on the remote controlViewing the Menus and On-Screen Displays Viewing the MenusSelecting the Antenna Input Selecting a Menu LanguageMemorizing the Channels Selecting the Video Signal-sourceTV will begin memorizing all of the avail- able channels Storing Channels in MemoryChanging Channels Using the Channel ButtonsUsing the Number Buttons Using the Previous ChannelTo View Your Favorite Channels Selecting Your Favorite ChannelsTo Store Your Favorite Channels Delete channel Adding and Erasing ChannelsAdd channel Customizing the Picture Picture ControlUsing Automatic Picture Settings Press the Exit button to exit Selecting the Color ToneCustomizing the Sound Adjusting the VolumeUsing Mute Sound ControlUsing Automatic Sound Settings Option 1 Setting the Clock Manually Setting the ClockTime will be set automatically Option 2 Setting the Clock AutomaticallyAssigning Names to External input mode Viewing an External Signal SourceSetting the Signal Source Edit Name Press the Exit button exit Fine Tuning Analog ChannelsPress the button to Select Channel, thenPress the Menu button return Checking the Digital-Signal StrengthQuick way to change the Screen Changing the Screen SizeDNIe Digital Natural Image engine Activating Picture-in-Picture Viewing Picture-in-PictureSelecting a Signal Source External A/V for PIP Swapping the Contents of the PIP Image and Main Image Changing the Size of the PIP Window Changing the Position of the PIP Changing the PIP Channel Simply press the PIP CH button on the remote controlPress the button to select On Press the Exit button to exit Extra sound settings Auto Volume, BBEAuto Volume BBE Choosing a Multi-Channel Sound MTS Soundtrack When a Digital Signal is receivedMenu Just press the MTS button on the remote control When an Analog Signal is receivedOn Timer Setting the On/Off TimerIf no function buttons Setting the Sleep Timer Rating Control Menu How to Change Your PasswordPress the number buttons 0 9 to enter a new password TV-14 Viewers 14 and over TV-MA Mature audience How to Set up Restrictions Using the TV Parental GuidelinesPress the Enter button to select TV Parental Guidelines TV-G General audienceMovie Ratings Important Notes About Parental Locks Explanation of the Mpaa and TV FCC Rating SystemsViewing Closed Captions Setting Up Digital Captions On-Screen Text MessagesDigital Caption Options Viewing Closed Caption Setting Up Analog Caption On-Screen Text MessagesMenu Translucency Level Adjusts the transparency of the menu screenDisplays help on the menu functions Setting the Function HelpDisplays the current time and date Electronic Program GuideUsing the Electronic Program Guide Viewing Information about a Single Channel You may now Viewing Information about ChannelsReminded Viewing List Reminder ListTo remove all the scheduled programs To view the Reminder ListPress the SET button on your TVs remote control Customizing Your Remote ControlSetting Up Your Remote Control to Operate Your Cable Box Codes VCR Codes Cable BoxChapter Five Identifying ProblemsSpecifications Cleaning and Maintaining Your TVUsing Your TV in Another Country