Mitsubishi Electronics WD-65C8 manual Indicators Symptom Remarks

Appendices85

Appendix F: Troubleshooting, continued

Sound (see also NetCommand troubleshooting for additional help with A/V receiver concerns)
	Symptom	Remarks
1.	There is no sound even when the	• Check if the MUTE button is on.
	volume is turned up.	• The TV’s “Listen to:” setting may be set to SAP.
		• Check that the Speakers option is set to TV to hear sound from the
			TV speakers.
		• If using an A/V receiver, check that the Speakers option is set to AV
			Receiver to hear sound from the A/V receiver speakers.
		• Perform a System Reset.
2.	The sound does not match the screen	The TV’s Listen to: setting may be set to SAP. See page 41.
	picture.
3.	The sound from my A/V receiver does	• Check that DIGITAL AUDIO OUTPUT and/or AVR AUDIO
	not match the screen picture (I should		OUTPUT on TV’s back panel is connected to the A/V receiver.
	hear the correct audio from my A/V		Without this connection, devices connected only to the TV (and
	receiver).		not the A/V receiver) can be heard only from the TV speakers.
			Note that this includes the ANT 1/ANT 2 inputs, a device (such
			as a camcorder) connected to the front panel, and any other
			device sending audio to the TV only.
		• Check A/V receiver input selection in the Inputs > AV Receiver
			menu. If NetCommand is set up incorrectly for the A/V receiver,
			see “A/V Receiver Control: Automatic Audio Switching,” page
			59.
4.	The sound from my A/V receiver does	• Check A/V receiver input selection in the Inputs > AV Receiver
	not match the screen picture (my source		menu. If NetCommand is set up incorrectly for the A/V receiver,
	device should be sending both audio		see “Setup to Control Automatic Audio and Video Switching via
	and video through the A/V receiver).		HDMI,” page 62.
		• The TV’s Listen to: setting may be set to SAP. See page 41.
5.	Cannot select an audio-only device; it	Plug a video plug into any composite VIDEO jack for the Auto Input
	does not appear in the Input Selection	Sensing screen to appear. See “Audio-Only Device,” page 25.
	Menu.
Indicators
	Symptom		Remarks
1.	LAMP indicator light is a constant red.		Turn the TV off for at least 2 minutes. Turn it back on. If light is
			still red, the lamp has failed. Replace it. See Appendix D for lamp
			replacement information. For questions, please call Mitsubishi
			Consumer relations at (800) 332-2119.
2.	LAMP indicator light is a flashing yellow.		Lamp cover door is open or lamp cartridge is not secure. See
			Appendix D for lamp replacement information.
3.	STATUS indicator light is a steady yellow.		•	Room temperature has exceeded proper levels. Cool the
				room.
			• The TV has overheated. Clear blocked air vents and ensure at
				least four inches of clearance on all sides of the TV.
			• Clean the air filter on the lamp cartridge. See Appendix D .
4.	STATUS indicator light is a steady/flashing		•	Unplug set from AC power. Plug back in and wait one minute
	red.			for blinking to stop.
			• Press SYSTEM RESET button and wait for blinking to stop.
			• If blinking continues, service is required. Contact your dealer
				or a Mitsubishi Authorized Service Center to arrange for a
				service evaluation. Listings of Mitsubishi Authorized Service
				locations can be obtained from our web site, www.mitsubi-
				shi-tv.com or by calling 1-800-332-2119.