Mitsubishi Electronics 642 Series manual Sound Symptom Remarks

Page 33

Appendices

33

Appendix B: Troubleshooting, continued

Sound

 

Symptom

Remarks

1.

There is no sound even when the volume

• Check if the MUTE key is on.

 

is turned up.

• The TV’s analog Listen to setting may be set to SAP (analog

 

 

program from the ANT input) but no SAP is being broadcast.

 

 

• Check that the Sound > Audio > TV Speakers option is set to On to

 

 

hear sound from the TV speakers. Possibly the TV Speakers option

 

 

is Off.

 

 

• If using an A/V receiver, check that the Sound > Audio > TV Speak-

 

 

ers option is set to Off to hear sound from the A/V receiver speak-

 

 

ers.

 

 

• The language selected in the Setup > Antenna Digital Audio

 

 

menu is not being broadcast for the current program.

 

 

• Press and hold the POWER button on the control panel for 10

 

 

seconds to perform System Reset.

 

 

 

2.

The sound does not match the screen

The TV’s analog Listen to setting may be set to SAP (analog program

 

picture.

from the ANT input).

 

 

 

3.

The sound from my A/V receiver does

• Check that DIGITAL AUDIO OUTPUT on the TV’s connection panel

 

not match the screen picture (I should

is connected to the A/V receiver.

 

hear the correct audio from my A/V

Without this connection, devices connected only to the TV (and

 

receiver).

not the A/V receiver) can be heard only from the TV speakers.

 

 

Note that this includes the ANT input, a device (such as a

 

 

camcorder) connected to the TV, and any other device sending

 

 

audio to the TV only.

 

 

• Make sure the A/V receiver is set to the correct input.

 

 

 

4.

Cannot select an audio-only device; it

Plug an unused video plug into the Y/VIDEO jack to activate Auto

 

does not appear in the Input Selection

Input Sensing. Assign the name CD/Audio or MP3 to make the audio

 

menu.

device selectable in the Input Selection menu.

 

 

 

5.

Sound is coming from the TV speakers

• Connect the TV’s audio output to the A/V receiver.

 

instead of the A/V receiver.

• Change TV Speakers setting to Off.

 

 

 

For assistance call 1(800) 332-2119

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Contents Mail us at TVsupport@mevsa.com Series C12 SeriesChildren and TV Viewing TV SoftwareContents Outdoor Antenna Grounding Replacement PartsHdmi Inputs High-Definition Multimedia Interface Supplemental Information on TV Inputs and OutputsPb Pr HdmiInputs and Outputs Using the TV with an Audio-Only DeviceFormat Definitions Picture Shape and Display FormatsEffect of Mitsubishi Formats on Picture Types DVD Image DefinitionsSignals Connecting a Computer to the TVHdmi Connection DVI Video ConnectionImage Resolution Computer Video AdjustmentsTip Distortion in Computer ImagesMain Menu Picture Picture ResetSaving Custom 3D Settings To Use a Custom Picture Mode at a Later TimePicture Advanced 642 Series only Format Source OffAutomatic Side-by-SideSound Sound AudioSAP Captions Setup Language SetupSetup Clock Setup TimerAdding/Deleting Channels Using the Channel Edit Menu Setup ChannelAnt Air Ant Cable EnterLamp Standard, Energy Bright Setup EnergyInputs Name InputsCD/Audio, MP3 Player, VCR PC, AVR, DeleteInputs Update Inputs ControlInputs Order TV Locks LockPass Code Parental MenuUsing TV Locks Tips for Using the Lock MenuBypassing TV Locks TV-Y Lock ParentalLock Channel Lock TimeLock Panel Lock OtherHas No Hdmi Control Option Enabling Hdmi Control CEC DevicesHdmi cable cannot support CEC Action Device does not have CEC compatibility ActionCable Hdmi cableHDMI, you can use any BoxResolving CEC Conflicts Using Hdmi ControlRemoving an Hdmi Device Turning Off the TV’s Hdmi Control of a CEC DeviceAppendix a Lamp Cartridge Replacement Lamp-Cartridge ReplacementLamp Part Number 915B455012 Replacement Procedure Use only replacement lamp part number 915B455012Installing the New Lamp Cartridge Removing the Old Lamp CartridgeService and Customer Support Appendix B TroubleshootingGeneral TV Operation Symptom Remarks ServiceTV Channels Symptom Remarks Picture Symptom Remarks TV Power On/Off Symptom RemarksSound Symptom Remarks Trademark and License Information Mitsubishi TV Software GNU General Public License Conveying Verbatim Copies Acceptance Not Required for Having Copies GNU General Public License No Warranty Preamble Version 2.1, FebruaryFor assistance call 1800 Warranty43 Warranty Index TVsupport@mevsa.com System Reset

642 Series specifications

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