Troubleshooting

PROBLEMS			CHECK
There is no power	• See if the power cord became unplugged.
	• Check for a blown fuse or circuit breaker or a power outage.
	•	It is possible the fan is stuck or the inside temperature is rising abnormally.
		Consult your dealer.

The POWER LED	•	It may be a malfunction that the fan is locked or the temperature has increased.
and LAMP/PROGRAM
LED are blinking
alternately.

The POWER LED	• The lamp may not have been installed correctly, or it may be due to a malfunction.
and LAMP/PROGRAM	• The lamp door may not be closed correctly.
LED are blinking
rapidly simultaneously.

There is no picture	• The antenna could be disconnected.
or sound	• The input mode could be set improperly. See page 68.
	• The tuner (Auto Tuner Setup) could be set improperly. See page 37.
	• The TV station may be having difficulties. Check to see if other stations are working.
	• Use the HDMI cable with HDMI logo		. See page 22.
	• You can not output audio using the AUDIO OUTPUT under the following conditions:
		1) When you have digital sound from an HDMI device connected to the HDMI 1 or
		HDMI 2 connection on the back of your TV. (See page 22).
		2) When you have analog sound from a DVI device connected to the
		AUDIO IN "HDMI 1" connection. (See page 21).
	• When you have an HDMI device connected to the HDMI 1 connection on the back of your
		TV, your TV detects it, and blocks the analog audio signal coming into the "HDMI 1”
		jacks. Therefore, you can not hear any analog sound from the other device conected to the
		"HDMI 1" jacks, while you are viewing the images from the HDMI device.
		(See page 22).

Remote control is not	• Check to see that the batteries are still working and properly installed.
operating properly or	• Make sure the remote has a clear sight path to the TV.
at all	• Check that the TV/CATV switch is in the proper position.
	• You may be too far from the TV. You must be within 23 feet (7 meters).

You cannot select a	• Make sure the channels have been programmed. See "Channel Summary", page 38.
certain channel	• Check to see if the channel is locked. See "Channel Summary - Lock" page 39.

The power turns off	• Make sure the set did not become unplugged.
by itself	• Perhaps the On/Off Timer is set. See page 64.
	• Check to see if the Sleep Timer was set. See page 72.

It does not operate	• This television is operated by a microprocessor. It is possible that external noise or
correctly		interference is causing the problem. If the television does not function correctly, remove the
		electrical plug from the wall outlet and wait a while before inserting it into the wall outlet
		again and operating the television.

The clock is wrong	• The power was interrupted and the clock was not reset. See page 63.

The color quality	• Tint and Color may be improperly adjusted. See page 59.
is poor	• The Video Status mode may be turned to the wrong setting. See page 71.

There are lines	• There could be interference from another electrical appliance, such as a computer,
across the picture		another TV or VCR. Move any such appliances further away from the TV.

The picture is spotted	• There could be interference from a high-wattage appliance, like a hairdryer or vacuum,
		operating nearby. Move the antenna away from the appliance or change to a coaxial
		cable connection which is less prone to interference.

There are double	• A building or passing airplane can reflect the original signal and produce a second,
pictures (ghosts)		slightly delayed one. Adjust your antenna position.

Picture is snowy	• Your antenna may be damaged, disconnected or turned. Check the antenna
(image noise)		connection. If the antenna is damaged, replace it.

Screen is 80% black	• The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 73.

Stereo or bilingual	• Make sure the MTS settings are correct. See page 72.
programs can't be
heard

The LAMP/PROGRAM	• It may be a malfunction of the internal electrical circuits.
LED continues blinking

Troubleshooting

PROBLEMS

CHECK