Eiki EIP-25 manual Appendix, Common problems and solutions

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9. Appendix

9.1 Common problems and solutions

When you encounter problems while using the projector, please refer to the following contents:

If the suggestions in the troubleshooting section does not correct the problem, please contact the local distributor or our customer service center.

„No picture on the screen

ÖMake sure that all components are connected correctly and securely in accordance to the connection method and line that is introduced in the previous chapter.

ÖMake sure the power cord is not bended or broken.

ÖMake sure that the main switch of projector is turned on. ÖCheck whether the lamp of projector is securely installed.

ÖMake sure you have removed the lens cap and turn on the projector switch.

„The screen resolution is not right

ÖMake sure the computer’s video card is set for a resolution of no greater than 1280 X 1024.

„Display image is instable or flashing

ÖPlease press the “Auto” button on the remote control or the Auto/Enter button on the projector.

ÖOr use “Phase” option in the “Display” menu to correct. ÖOr change the color setting of display from your computer.

„Display image has vertical flashing stripes or bars.

ÖPlease press the “Auto” button on the remote control or the Auto/Enter button on the projector.

ÖOr use “Frequency” option in the “Display” menu to adjust.

ÖOr check and resetting the display mode of your display card and make it be compatible with this product.

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Contents Page Table of Contents Features IntroductionOperation notice Projector figure Function list of control panelPower LED Indicator light Temp LED Indicator lightLamp LED Indicator light Power On/StandbyÇÈ Up and down button ÅÆLeft and right buttonAccessories How to insert batteries in the remote control Remote ControlUsing remote control Page Page Connecting components Operation guideHow to connect the projector to your computer How to connect the projector to a DVD player or VCRBasic image adjustment Turning on the projectorAdjusting the projected image height Turning off the projectorAdjusting the image focus and zoom Zoom Wheel Focus ringImage Computer mode OSD MenuImage Video mode Display Computer mode PhaseSubmenu options Description Operation method Frequency PositionColor temperature ProportionUser color Red GainDisplay Video mode Submenu options Description Operation method KeystoneBalance AudioManagement Submenu Description Operation method Options OSD locationProjection Lamp remindLamp Reset Auto AdjustReset All Source typeLanguage Maintenance and service Replacing the lamp moduleCleaning the projector lens Common problems and solutions AppendixPage Page Specifications Model No ResolutionDimensions Weight