Philips DVD743/001 manual Troubleshooting, Problem Solution

Page 28

English

Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair.

Problem

 

Solution

 

 

 

 

No power

– Check if the AC power cord is properly

 

 

 

connected.

 

 

 

 

 

No picture

Check if the TV is switched on.

 

 

– Check the video connection.

 

 

 

 

Distorted picture

– Sometimes a small amount of picture distortion

 

 

 

may appear .This is not a malfunction.

 

Completely distorted picture or

– Make sure the NTSC/PAL setting at the DVD

 

black/white picture with DVD

 

player matches the video signal of your television.

 

or Video CD

 

(See NTSC/PAL Conversion/Settings)

 

 

 

 

 

No sound or distorted sound

Adjust the volume.

 

 

– Check that the speakers are connected correctly.

 

 

 

 

No audio at digital output

– Check the digital connections.

 

 

– Check the settings menu to make sure the digital

 

 

 

output is set to ALL or PCM.

 

 

– Check if the audio format of the selected audio

 

 

 

language matches your receiver capabilities.

 

 

 

 

No sound and picture

– Check that the SCART cable is connected to the

 

 

 

correct device (See Connecting to a TV)

 

Picture freezes momentarily

– Check the disc for fingerprints/scratches and

 

during playback

 

clean with a soft cloth wiping from centre to edge.

 

Disc can’t be played

– Ensure the disc label is facing up.

 

 

– Check if the disc is defective by trying another

 

 

 

disc.

 

 

 

 

No return to start-up screen when

– Reset the unit by switching the player off, then on

 

disc is removed

 

again.

 

 

 

 

The player does not respond to

– Aim the remote control directly at the sensor on

 

the remote control

 

the front of the player.

 

 

– Reduce the distance to the player.

 

 

– Replace the batteries in the remote control.

 

 

Re-insert the batteries with their polarities (+/–

 

 

 

signs) as indicated.

 

Buttons do not work or player stops

– To completely reset the player, unplug the AC

 

responding

 

cord from the AC outlet for 5-10 seconds.

 

 

 

 

Player does not respond to some

– Operations may not be permitted by the disc.

 

operating commands during playback.

 

Refer to the instructions of the disc.

 

 

 

 

DVD Video player cannot read

– Use a commonly available cleaning CD/DVD to

 

CDs/DVDs

 

clean the lens before sending the DVD player for

 

 

 

repair.

If you are unable to remedy a problem by following these hints, consult your dealer or service centre.

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Contents 743 Important Note 101 125149 173Laser safety Never Make or Change Connections with the Power Switched onGeneral Information Pictures Shown Maybe Different Between Countries LaserContents Supplied accessories Safety InformationSymbols Used in this Manual IntroductionFunctional Overview Front PanelRear Panel AUX/VCR in Video OUTCvbs Video OUT TV OUT Video OUT Subwoofer Video OUTRemote Control Preparation Connecting to a TVBasic Connections Connecting to an Audio System Connecting to Optional EquipmentCinemalink on Scart If your receiver has a Mpeg 2 or Dolby Digital decoderInserting batteries into the Remote Control Using the Remote ControlOpen the battery cover Inside the battery compartment Close the coverSwitching On NTSC/PAL ConversionMenu Bars on TV Screen Temporary Feedback Field IconsGeneral operation Personal PreferencesPicture Smart Picture ¶ Colour settings SoundTV System NTSC/PAL Conversion Digital outputLanguage Features Operation Basic PlaybackPlaying a DVD-Video Smart ResumePlaying a Video CD Special DVD FeaturesPlaying an Audio CD Special VCD & Svcd Features General FeaturesSpecial CD & MP3 Features Slow Motion DVD VCD RepeatStill Picture and Frame-by-frame playback DVD VCD Repeat A-B DVD VCD CDShuffle Time search DVD VCDFTS Video/Audio Programme Zoom DVD VCDSwitching a Programme ON/OFF Storing titles/tracksStoring chapters/indexes Erasing a selection in a ProgrammeAlbum/Title MP3 Disc FeaturesMP3 Discs Album/Track/Disc Child Lock DVD VCD Access ControlParental Control DVD Activating/Deactivating Parental Control Changing the 4-digit codeCountry If you forget your 4 digit codeSpecifications MaintenanceTroubleshooting Problem Solution