Philips DVD712 owner manual Limited Warranty cont’d, To obtain a replacement product from Philips

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Limited Warranty (cont’d) 55

EXCHANGE INSTRUCTIONS

If your product is defective, you may be able to exchange it at the store from which it was purchased. Most stores display a Return Policy. If not, ask the manager or sales associate how many days you have to exchange a product with them. After the store’s return period has expired, or if the store does not have an exchange program, you may exchange the product with Philips if you have your original sales receipt.

To exchange your product with Philips (per the warranty conditions stated previously), remember:

If you exchange the product within 90 days of the original purchase, there is no cost to you.

If you exchange the product more than 90 days after but less than one year after the day of original purchase, contact Philips Service Solutions Group (PSSG) at 1-800-531-0039 to determine the preset cost for exchange.

After 12 months from the day of original purchase, contact PSSG at 1-800-531-0039 for information regard- ing out-of-warranty exchange.

If you do not have your original sales receipt, or if you have any questions, call PSSG at 1-800-531-0039.

To obtain a replacement product from Philips:

1.Contact PSSG at 1-800-531-0039 to determine the cost for exchange.

2.Complete the Exchange Form below.

3.Pack the product and its accessories in the original box or a suitable alternative. You will receive replacement accessories with your replacement product. For packing details, call 1-800-531-0039.

4.Put the completed Exchange Form, a copy of the original sales receipt, and the proper payment amount into an envelope. DO NOT SEND CASH. Do not staple or clip these items together. Label the envelope “Return Documents Enclosed.” Place this envelope in the box with the product.

5.Seal the box with packing tape and return the product via United Parcel Service (UPS), insured and freight prepaid, to:

Philips Recovery Center Rojas 6

12420 Mercantile Avenue El Paso, TX 79928

ATTENTION: DVD PLAYER EXCHANGE

A replacement will be sent to you via UPS within 48 business hours of Philips’ receipt of the product.

EXCHANGE FORM

Your Address (street address to which replacement should be delivered, no P.O. boxes allowed):

Name:

 

 

 

 

 

 

 

 

 

Street Address:

 

 

Apt. #:

 

 

City:

 

 

State/Province:

 

 

 

Zip Code/Postal Code:

Phone (day):

Phone (night):

 

 

 

 

 

Exchange Fee:

 

+ Sales Tax:

 

 

= Total:

 

 

Method of Payment: (Check one. Please, no cash or CODs.)

 

 

_____

Check/Money order

Check/Money order No.

 

 

 

 

 

Account number

 

 

 

Expiration date

_____

American Express

___________________________

__________

_____

Visa

___________________________

__________

_____

Novus/Discover

___________________________

__________

_____

Mastercard

___________________________

__________

Signature: _____________________________________________________________

Detailed reason for return, use additional paper if necessary: _____________________________________________

_______________________________________________________________________________________________

Model Number

 

Serial Number

Remember, the return box should include the following:

The product,

Accessories supplied with the product, and

Completed Exchange Form and sales receipt,

Payment, if applicable.

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Contents DVD712 For Customer Use Dear Philips product ownerTable of Contents Safety Information Appliance has been dropped, or the enclosure damaged Introduction Color Systems Playable DiscsPlayable Discs Region CodesGeneral Information Before you begin HookupsHookups cont’d Connecting to a TV Only TV has Component Video In JacksConnecting to a TV Only TV has an S-Video In Jack Connecting to a TV Only TV has a single Cvbs Video In jack Stereo Back of TV NTSC/PAL Settings NTSC/PAL Settings, Black Level ShiftBlack Level Shift May appear. If the Title or Chapter selections are numbered Playing a DiscMatically If DVD playback does not start automatically, a Disc menuForward and Reverse Searching Searching, Track/Chapter SelectionSelecting Another Chapter/Track Slow Motion Slow Motion, Still Picture/Frame-by-Frame PlaybackStill Picture/Frame-by-frame Playback To return to normal order playback, press the Shuffle Scan, ShuffleScan ShuffleFront Panel Audio OUT Left/Right Rear PanelScan Button Remote Control ButtonsPlay BButton Remote Control Buttons cont’dDisc Menu Button OK ButtonMenu Bar Menu BarsOn-screen Symbols On-screen Symbols / Status WindowStatus Window Playback Control PBC Title/Disc menusDisc Menu button to remove the menu During DVD playback, press the Audio button Audio and Subtitle LanguagesAudio Language SubtitlesZoom Zoom, AnglesCamera Angle Time Search Setting or Changing the 4-digit Code Access ControlActivating/Deactivating Child Lock in Access Control Access Control cont’dChild lock will be highlighted. Press the B button Locking or Unlocking Specific Discs Press the System Menu button Setting Parental LevelsChanging the Country Access Control contdRepeat Repeat, Repeat A-BRepeat A-B Video FTS Setting up a ProgramErasing an entire Program Video FTS cont’dErasing an Item in the Program Audio CD FTS Erasing a Program Audio CD FTS contdTurning FTS On or Off 40 MP3 Playback Following characteristics are not supportedAdditional notes for MP3 playback Playing an Album or Title MP3 Playback contdPress System Menu TV ShapeVideo Shift If you selected Personal, go to step Color Settings Smart PictureDigital Output Sound Analog Output Night Mode Subwoofer Cut-off, Night ModeSubwoofer Cut-off Language Karaoke Vocal, LanguageKaraoke Vocal Bit Rate Indicator Bit Rate Indicator, Help TextHelp Text Distorted picture No powerHelpful Hints No pictureHelpful Hints contd DVD Digital Video Disc GlossaryPAL/50Hz NTSC/60Hz SpecificationsVideo CD PAL/50Hz NTSC/60Hz Digital Video Disc Player Limited WarrantyPayment, if applicable Limited Warranty cont’dTo obtain a replacement product from Philips Exchange Fee + Sales Tax = Total36-39 Index of Information for your DVD Player