Philips DVP3124/55 manual Troubleshooting, Problem Solution

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Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem		Solution
No power.	–	Press STANDBY-ON button on the front of the DVD
		player to turn on the system.
	–	Make sure the AC outlet has power.
Remote control does not work.	–	Aim the remote control directly at the sensor on the
		front of the DVD player (not towards TV).
	–	Remove any obstacles between DVD player and the
		remote control.
	–	Batteries are weak, replace the batteries.
	–	Check the polarities of the batteries are as indicated on
		the remote control (± signs).
No picture.	–	Turn on your TV and set to the correct Video In
		channel for the DVD player. You may go to Channel 1
		on your TV, then press the channel down button on
		your TV’s remote control until you see the TV
		program.
	–	Check the video connection between the DVD player
		and the TV.
The picture is distorted or black &	–	The disc does not match with the TV color system
white during playback.		standard (PAL/NTSC).
	–	The disc is dirty, clean the disc.
	–	Sometimes a small amount of picture distortion may
		appear. This is not a malfunction.
	–	To deactivate progressive scan function manually;
	1)	Turn off your TV progressive scan mode (or set to
		interlace mode)
	2)	Press OPEN/CLOSE to open the DVD player disc tray.
	3)	Press the alphanumeric keypad ‘1’ for few seconds.
No sound.	–	Check the audio connections, the red and white jacks
		are connected correctly.
	–	Set the Digital output correctly, based on the equipment
		you connected to the DVD player.
Disc does not play.	–	Insert the disc with the label facing up.
	–	Wrong region code.
	–	Wrong disc type. Read chapter “Playback - Playable
		discs” for details.
	–	Make sure the disc is not scratched or warped. Clean
		the disc or replace a new one.
	–	Check if the disc is defective by trying another disc.

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