Philips DVP3120/55 user manual Troubleshooting, Problem Solution

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English

Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem

Solution

No power.

Remote control does not work.

No picture.

The picture is distorted or black & white during playback.

No sound.

Disc does not play.

Press STANDBY-ON button on the front of the DVD player to turn on the system.

Make sure the AC outlet has power.

Aim the remote control directly at the sensor on the front of the DVD player (not towards TV).

Remove any obstacles between DVD player and the remote control.

Batteries are weak, replace the batteries.

Check the polarities of the batteries are as indicated on the remote control (± signs).

Turn on your TV and set to the correct Video In channel for the DVD player. You may go to Channel 1 on your TV, then press the channel down button on your TV’s remote control until you see the TV program.

Check the video connection between the DVD player and the TV.

The disc does not match with the TV color system standard (PAL/NTSC).

The disc is dirty, clean the disc.

Sometimes a small amount of picture distortion may appear. This is not a malfunction.

To deactivate progressive scan function manually;

1)Turn off your TV progressive scan mode (or set to interlace mode)

2)Press OPEN/CLOSE to open the DVD player disc tray.

3)Press the alphanumeric keypad ‘1’ for few seconds.

Check the audio connections, the red and white jacks are connected correctly.

Set the Digital output correctly, based on the equipment you

connected to the DVD player.

Insert the disc with the label facing up.

Wrong region code.

Wrong disc type. Read chapter “Playback - Playable discs” for details.

Make sure the disc is not scratched or warped. Clean the disc or replace a new one.

Check if the disc is defective by trying another disc.

Need Help? Visit us at www.philips.com/support

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Contents Need help fast? México Av. La Palma No.6Mexico Index Español PortuguêsPortuguês Español English General Information EnglishFor Customer Use Pictures shown maybe different between countriesLanguage Code Contents DVD Menu Options OthersCare and Safety Information SetupCleaning discs Accessories supplied Region codesRemote Two AAAConnecting to television Using Composite Video jacks CvbsUsing Component Video jacks YPbPr ConnectionsUsing an accessory RF modulator Connecting the power cord When no disc is loaded, pressStereo system has right/ left Audio In jacks Receiver has a PCM, Dolby Digital or Mpeg decoderProduct Overview Front and Rear PanelsRemote Control Prev íPLAY/PAUSE Next ëUsing the remote control to operate the system Getting StartedInserting Batteries Finding your viewing channelBefore you start To deactivate Progressive Scan manuallyTo reset to default TV colour system Selecting the matching color systemPAL NtscSetting the language On-screen display OSD languageAudio, Subtitle and Disc menu languages Playback from Disc Playable discsSupported formats Playback Features Pausing playbackStarting disc playback Basic playback controls Selecting title/chapter/trackUsing the Disc Menu Operations for video playbackZooming Slow MotionRepeat play mode Selecting various repeat functionsRepeating a section within a chapter/track Using the OSD menu Disc Go To ---- enable to select any part within the discViewing the disc playback information For VCDSpecial DVD Features Special VCD and Svcd FeaturePlaying MP3/WMA/JPEG/ Kodak Picture CD General OperationLoad a disc Data disc menu appears on the TV screenUsing the General setup menu DVD Menu OptionsOSD Language SleepUsing the Audio setup menu English VolumeVolume Control Page appears on the TV screen Downmix Digital AudioUsing the Video setup menu Setting the TV DisplayTV Type Trimmed or formatted on the TV screenProgressive SharpnessHigh MediumUsing the Preference setup menu English Brightness/Contrast/ColorSubtitle/Audio/Disc Menu ParentalRating Explanations Kid Safe PG REnglish Changing the Password Restoring to the original settingsReset ChangeSoftware upgrade Power supply must not be interrupted during upgradePress numeric keypad ‘55’ on the remote control OthersTroubleshooting Problem SolutionPicture freezes momentarily during Specifications Audio FormatGlossary