Philips DVP5142 user manual Disc can’t be played

Troubleshooting

Problem Solution

i s h

Disc can’t be played

Picture freezes momentarily during playback

No return to start-up screen when disc is removed

The player does not respond to the Remote Control

Buttons do not work

Player does not respond to some operating commands during playback.

DVD Player cannot read

CDs/DVDs

Menu items cannot be selected

Unable to play DivX® movies

Unable to select Progressive Scan on/off

No sound during DivX® movies playback

An DivX® movies does not repeat

–The DVD+R/CD-R must be finalised.

–Ensure the disc label is facing up.

–Check if the disc is defective by trying another disc.

–Region code incorrect.

–Check the disc for fingerprints/scratches and clean with a soft cloth wiping from centre to edge.

–Reset the unit by switching the player off, then on again.

–Aim the Remote Control directly at the sensor on the front of the player.

–Reduce the distance to the player.

–Replace the batteries in the Remote Control.

–Re-insert the batteries with their polarities (+/– signs) as indicated.

–To completely reset the player, unplug the AC cord from the AC outlet for 5-10 seconds.

–Operations may not be permitted by the disc. Refer to the instructions of the disc jacket.

–Use a commonly available cleaning CD/DVD to clean the lens before sending the DVD Player for repair.

–Press STOP twice before selecting System Menu.

–Depending on the disc availability, some menu items cannot be selected.

–Check that the DivX® file is encoded in ‘Home Theater’ mode with DivX® 5.x encoder.

–Check that the output of the video signal is switch to ‘YUV’.

–The audio codec may not be supported by the DVD player.

–Check that file size of the movies does not exceed the file size of the CD disc during burning.

E n g l

Visit us at www.philips.com/support for service support

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001-45 DVP5140_Eng_02RC5 43 09/10/06, 11:10 AM