Philips DVP4000 user manual Troubleshooting, Problem Solution

E n g l i s h

Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair.

Problem	Solution
No power	–	Check if the AC power cord is properly connected.
	–	Press the STANDBY ON on the front of the DVD
		system to turn on the power.
No picture	–	Refer to your TV’s manual for correct Video In
		channel selection. Change the TV channel until you
		see the DVD screen.
	– Check if the TV is switched on.
Distorted picture	–	Sometimes a small amount of picture distortion may
		appear depending on the disc being played back.This
		is not a malfunction.
Completely distorted picture or	–	Connect DVD Player directly to the TV.
black/white picture with DVD	–	Make sure the disc is compatible with the DVD/
		Player.
	– Ensure that the DVD Player’s TV Type is set to match
		that of the Disc and your TV.
No sound or distorted sound	–	Adjust the volume.
	–	Check that the speakers are connected correctly.
No audio at digital output	–	Check the digital connections.
	–	Check if your receiver can decode MPEG-2 or DTS
		and if not, please make sure the digital output is set
		to PCM.
	–	Check if the audio format of the selected audio
		language matches your receiver capabilities.
Disc can’t be played	–	The DVD+R/CD-R must be finalised.
	–	Ensure the disc label is facing up.
	–	Check if the disc is defective by trying another disc.
	–	If you have recorded a Picture CD or MP3 CD
		yourself, ensure that your disc contains at least 10
		pictures or 5 MP3 tracks.
	–	Region code incorrect.
Picture freezes momentarily	–	Check the disc for fingerprints/scratches and
during playback		clean with a soft cloth wiping from centre to edge.

Visit us at www.philips.com/support for service support

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01-28 DVP4000_932	26	3139 246 14672
		18/01/2005, 2:57 AM