Philips DVP5100/02 user manual Troubleshooting, Problem Solution

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E n g l i s h

Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem

Solution

No power

Check if the AC power cord is properly connected.

 

Press the STANDBY ON on the front of the DVD

 

 

system to turn on the power.

No picture

Refer to your TV’s manual for correct Video In

 

 

channel selection. Change the TV channel until you

 

 

see the DVD screen.

 

Check if the TV is switched on.

 

If the progressive scan feature is activated but the

 

 

connected TV does not support progressive signals

 

 

or the cables are not connected accordingly, see

 

 

page 16 for proper progressive scan set up or

 

 

deactivate the progressive scan feature as below:

 

1) Turn off your TV progressive scan mode or turn on

 

 

to interlaced mode.

 

2) Press and hold EJECT on the DVD Player.

 

3) When the disc is ejected, press and hold EJECT again,

 

 

and numeric keypad ‘1’ on the remote control at the

 

 

same time for few seconds.

Distorted picture

Sometimes a small amount of picture distortion may

 

 

appear depending on the disc being played back.This

 

 

is not a malfunction.

Completely distorted picture or

Connect DVD Player directly to the TV.

black/white picture with DVD

Make sure the disc is compatible with the DVD/

 

 

Player.

 

– Ensure that the DVD Player’s TV Type is set to match

 

 

that of the Disc and your TV.

No sound or distorted sound

Adjust the volume.

 

Check that the speakers are connected correctly.

No audio at digital output

Check the digital connections.

 

Check if your receiver can decode MPEG-2 or DTS

 

 

and if not, please make sure the digital output is set

 

 

to PCM.

 

Check if the audio format of the selected audio

 

 

language matches your receiver capabilities.

No sound and picture

Check that the RGB/SCART cable is connected to

 

 

the correct device (See Connecting TV).

Visit us at www.philips.com/support for service support

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Contents Need help fast? 3139 246Important notes for users in the U.K Mains plugKlass 1 laseraparat Laser safety General InformationEnvironmental Information LaserIndex EnglishDeutsch Español 108 Italiano 142 176Contents Troubleshooting DVD Menu Options244 Supplied accessories Care and safety informationIntroduction Using Scart jack Using Composite Video jacks CvbsConnections Using Component Video jacks Y Pb Pr Using an accessory RF modulatorConnecting the power cord When no disc is loaded, pressOptional Connecting to an Audio System Optional Connecting Digital AV ReceiverReceiver has a PCM, Dolby Digital, or MPEG2 decoder Functional Overview Front and Rear PanelsRemote Control Inserting batteries into the Remote Control Setting up the TVUsing the Remote Control to operate the Player Getting StartedPress 2 repeatedly to select Video Setup Press System MenuBelow menu appears on the TV To deactivate Progressive manually Selecting the colour system that corresponds to your TVPress 3 4 to highlight one of the options below Setting language preference Setting the OSD LanguageSetting the Audio, Subtitle and Disc menu language Disc Operations Playable DiscsRegion Codes Playing discsRepeat play mode Basic playback controlsSelecting various repeat/shuffle functions Play BOperations for video playback DVD/VCD/SVCD Special DVD Features Special VCD & Svcd FeaturesPlaying a DivX disc Preview Function DVD/VCDIf the DivX movie contains external TV screen for your selectionGeneral Operation Selecting a folder and track/fileSpecial picture disc features Preview Function Jpeg Zoom picturePlayback with multi-angles Scan EffectDVD Setup Menu Options General Setup menuLock UnlockSleep MinsOFF DivXR VOD registration codeAudio Setup Menu Digital Audio SetupDigital Output Lpcm OutputSound Mode CD Upsampling Night Mode turning on/offVideo Setup Menu Setting the TV DisplayTV Type Picture to be trimmed or formatted to fit your TV screenProgressive turning on/off Picture Setting StandardBright SoftBrightness ContrastTint ColourPreference Audio, Subtitle, Disc MenuRestricting playback by Parental Control Changing the Password When doing this for the first time, key in ‘136 900’MP3/JPEG Menu turning on/off Without MenuCyrillic Troubleshooting Problem SolutionTroubleshooting Specifications Video FormatGlossary Visual quality