Philips DVP3354 Troubleshooting, Picture, Sound, Play, Buttons on this unit do not work

Page 19

Laser specifi cation

Type: Semiconductor laser InGaAIP (DVD), AIGaAs (CD)

Wave length: 658 nm (DVD), 790 nm (CD)

Output Power: 7.0 mW (DVD), 10.0 mW (VCD/CD)

Beam divergence: 60 degrees

9 Troubleshooting

Warning

Risk of electric shock. Never remove the casing of the product.

To keep the warranty valid, never try to repair the product yourself.

If you have problems using this product, check the following points before you request service. If you still have a problem, register your product and get support at www.philips.com/welcome.

If you contact Philips, you will be asked for the model and serial number of your product.The model number and serial number are on the back of your product.Write the numbers here:

Model No. __________________________

Serial No. ___________________________

Main unit

The buttons on this unit do not work.

Disconnect this product from the power outlet for a few minutes, then connect again.

No reaction to the remote control.

Connect this product to the power outlet.

Point the remote control at the IR sensor located on the front panel of this product.

Insert the batteries correctly.

Insert new batteries in the remote control.

Picture

No picture.

See the TVs user manual on how to select the correct input on the TV. Change the TV channel until you see the Philips screen.

If you have turned on the progressive scan

setting or change the TV system setting, switch back to default mode: 1) Press to open the disc compartment. 2) Press the Numeric button ‘1’ (for progressive scan) or the Numeric button’3’ (for TV system).

Sound

No audio output from the TV.

Ensure that the audio cables are connected to the audio input of the TV.

Assign the audio input of the TV to the corresponding video input. See the TV user manual for details.

No audio output from the loudspeakers of the audio device (stereo system/amplifi er/receiver).

Ensure that the audio cables are connected to the audio input of the audio device.

Turn on the audio device to its correct audio input source.

No sound during DivX video playback

The audio codec may not be supported by this product.

Play

DivX video fi les cannot be played.

Ensure that the DivX video fi le is complete.

Ensure that the fi le name extension is correct.

The aspect ratio of the screen is not aligned with the TV display setting.

The aspect ratio is fi xed on the disc.

DivX subtitles are not displayed correctly.

Ensure that the subtitle fi le name is the same as the movie fi le name.

Select the correct character set.

Press SETUP.

Select [Preferences] > [DivX Subtitle] in the menu.

Select the character set that supports the subtitle.

The contents of the USB fl ash drive cannot be read.

The USB fl ash drive format is not compatible with the digital receiver.

The drive is formatted with a fi le system which is not supported by this unit (e.g. NTFS).

English

EN 19

Image 19
Contents Register your product and get support at Italia LaserDichiarazione DI CONFORMITA’ Contents Disposal of your old product and batteries Safety and important noticeTrademark notice About Progressive ScanRegion codes Feature highlightsYour product Product overviewConnect Remote controlOption 3 Connect to video Cvbs jack Connect video cablesOption 1 Connect to component video jacks Option 2 Connect to scart jackGet started Turn on progressive scan PlayFind the correct viewing channel Select menu display languagePlay video Access DVD menuAccessVCD menu Preview disc contentsPlay DivX video Play musicControl a track Play photo Create MP3 fi les Advanced featuresPlay from USB fl ash drive Media copyUnlock Play all discs Adjust settingsGeneral setup Audio setupMusic Video setupCD Upsampling Preferences Version Info Display the software version of this product Update softwareAdditional information PBCUSB Clean discsCare Specifi cationsPlay TroubleshootingPicture SoundProgressive scan GlossaryAspect ratio JpegLanguage Code 262 FI