Philips DVP3020/94 user manual Troubleshooting, Problem Solution

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E n g l i s h

Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem

Solution

No power

Check if the AC power cord is properly connected.

 

Press the STANDBY ON on the front of the DVD

 

 

system to turn on the power.

No picture

Refer to your TV’s manual for correct Video In

 

 

channel selection. Change the TV channel until you

 

 

see the DVD screen.

 

Check if the TV is switched on.

 

If the progressive scan feature is activated but the

 

 

connected TV does not support progressive signals

 

 

or the cables are not connected accordingly, see

 

 

page 15 for proper progressive scan set up or

 

 

deactivate the progressive scan feature as below:

 

1) Turn off your TV progressive scan mode or turn on

 

 

to interlaced mode.

 

2) Press OPEN/CLOSE to open the disc tray.

 

3) Press numeric keypad ‘1’ on the remote control for

 

 

few seconds.

Distorted picture

Sometimes a small amount of picture distortion may

 

 

appear depending on the disc being played back.This

 

 

is not a malfunction.

Completely distorted picture or

Connect DVD Player directly to the TV.

black/white picture with DVD

Make sure the disc is compatible with the DVD/

 

 

Player.

 

– Ensure that the DVD Player’s TV Type is set to match

 

 

that of the Disc and your TV.

No sound or distorted sound

Adjust the volume.

 

Check that the speakers are connected correctly.

No audio at digital output

Check the digital connections.

 

Check if your receiver can decode MPEG-2 and if

 

 

not, please make sure the digital output is set to

 

 

PCM.

 

Check if the audio format of the selected audio

 

 

language matches your receiver capabilities.

 

 

 

Visit us at www.philips.com/support for service support

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Contents Need help fast? Environmental Information Laser safetyGeneral Information Index 02A8239 300For Customer Use Model No. DVP Serial NoLaser TypeLanguage Code Contents Troubleshooting DVD Menu OptionsSupplied accessories Cleaning discsSetup IntroductionConnections Using Composite Video jacks CvbsUsing Component Video jacks Y Pb Pr When no disc is loaded, press Connecting the power cordUsing an accessory RF modulator Receiver has a PCM, Dolby Digital, or MPEG2 decoder Helpful HintsFunctional Overview Front and Rear PanelsRemote Control Inserting batteries into the Remote Control Setting up the TVUsing the Remote Control to operate the Player Getting StartedBelow menu appears on the TV To deactivate Progressive manuallyTo reset to default TV colour system manually Selecting the colour system that corresponds to your TVSetting the Audio, Subtitle and Disc menu language Setting language preferenceSetting the OSD Language Disc Operations Playable DiscsRegion Codes Your DVD Player will playPausing playback Playing discsBasic playback controls Selecting title/chapter/track/angleRepeat play mode Selecting various repeat/shuffle functionsStopç Repeating a section within a chapter/trackOperations for video playback DVD/VCD/SVCD Use 1 2 keys to select an option OSD On-Screen Display For Super VCD,VCDDuring playback, press Display repeatedly Special DVD Features Special VCD & Svcd FeaturesPlaying MP3/JPEG Kodak Picture CD General OperationPlayback selection RepeatOFF DVD Setup Menu OptionsGeneral Setup menu Audio Setup Menu Setting the DownmixDigital Audio Setup StereoVideo Setup Menu Setting the TV DisplayTV Type Picture to be trimmed or formatted to fit your TV screenLOW HighMedium Restricting playback by Parental Control PreferenceAudio, Subtitle, Disc Menu Rating explanations KID SafeChanging the Password Restoring to original settings When doing this for the first time, key in ‘136900’Troubleshooting Problem SolutionTroubleshooting Specifications Video FormatGlossary G l i s h Meet Philips at the Internet SgpSL-0626/94-2RC2