Philips DVD751 manual Before requesting service

Page 34

Before requesting service

 

If it appears that the DVD-Video player is faulty, first consult this

 

checklist. It may be that something has been overlooked. Under no

 

circumstances attempt to repair the system yourself; this will invalidate

 

the warranty.

 

Look for the specific symptom(s).Then perform only the actions listed

 

to remedy the specific symptom(s).

 

 

Symptom

Remedy

No power

Make sure the mains cord (AC) is properly connected.

 

Check if there is power at the AC outlet by plugging in another appliance.

No picture

Check if the TV is switched on.

 

Check the video connection.

Distorted picture

Check the disc for fingerprints and clean with a soft cloth, wiping from

 

center to edge.

 

Sometimes a small amount of picture distortion may appear .This is not

 

a malfunction.

Completely distorted picture

If the picture is distorted completely or if the picture rolls vertically,

or no color with player menu.

make sure the NTSC/PAL setting at the DVD player matches the video

 

signal of your television.

 

If your TV video signal is NTSC, select the NTSC setting at the DVD

 

player.

 

If your video signal is PAL, select the PAL setting - see NTSC/PAL

 

SETTINGS.

Distorted or Black/White picture with DVD or The disc format does not match your TV’s video signal (PAL/NTSC).

Video CD.

No sound

Check audio connections.

 

If you are using a HiFi amplifier, try another sound source.

Distorted sound from HiFi amplifier.

Check to make sure that no audio connections are made to the amplifier phono input.

No audio at digital output.

Check the digital connections.

Check the settings menu to make sure the digital output is set to ALL or PCM.

Check if the audio format of the selected audio language matches your receiver capabilities.

Disc can’t be played.

Ensure the disc label is facing up.

 

Clean the disc.

 

Check if the disc is defective by trying another disc.

 

Check to see if the disc is defective, badly scratched or warped (not flat)

No return to start-up screen when

Reset by switching the player off, then on again.

disc is removed.

Check to see if the program requires another disc to be loaded.

The player does not respond to

Aim the remote control directly at the sensor on the front of the player.

the remote control.

Remove any obstacles between the player and the remote control.

 

Inspect or replace the batteries in the remote control.

Buttons do not work.

In order to completely reset the player, unplug the AC cord from the AC

 

outlet.

Player does not respond to all operating

Operations are not permitted by the disc. Refer to the instructions of

commands during playback.

the disc.

DVD-Video player cannot read

Use a commonly available cleaning CD/DVD to clean the lens before

CDs/DVDs

correctly taking the DVD-Video player to be repaired.

34 BEFORE REQUESTING SERVICE

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Contents Toll Free Help Line Dear Philips product owner For Customer Use107 IndexRegion code for this set is Aviso EL 4562-E004 99/3 Read before operating equipmentLimited Warranty Contents Introduction IntroductionEntertainment for the new millennium Digital videoVideo CD PlacementUnpacking Super VCDFunctional overview Front panelRear panel Prog + Remote controlDVD/TV switch VOL +Display Menu bar/Status window Default screenOn screen display information Status window iconsTemporary Feedback Field icons Preparation Connecting to a TVGeneral notes Connecting to optional equipment Digital Multi-channel soundRemote control battery installation Connecting the power cordNTSC/PAL Settings About this manual Remote control operationGeneral explanation Menu bar operationPersonal Preferences Turning On the powerGeneral operation Features Access Control Color settings YUV connectionNight Mode Bit Rate IndicatorAuthorizing discs Access control child lock DVD and VCDActivating/deactivating the child lock Deauthorizing discsActivating/Deactivating Parental Control Access control Parental control DVD- Video onlyCountry Changing the 4-digit code Parental Control DisclaimerPlaying a DVD-video disc OperationLoading discs Playing a titlePlaying a disc General featuresPlaying a Video CD Moving to another title/trackSearch Slow MotionStill Picture and Frame-by-frame playback RepeatShuffle Repeat A-BScan Time searchFTS-Video Special DVD features Playback Control PBC Special VCD-FeaturesPlaying an audio CD PauseRepeat track/disc Storing an FTS Program Switching FTS ON/OFFFTS Program Erasing a track from an FTS ProgramBefore requesting service Cleaning discs Specifications Optical Readout System