Philips HTS5500S/55, HTS5500C/55 user manual Troubleshooting, Problem Solution

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E n g l i s h

Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem

Solution

 

 

No power.

No picture.

Completely distorted picture or black/white picture.

The aspect ratio of the screen cannot be changed even though you have set the TV display.

No sound or distorted sound.

Cannot activate some features such as Angles, Subtitles, or multi-language Audio.

Check if the AC power cord is properly connected.

Press the STANDBY ON on the front of the DVD system to turn on the power.

Refer to your TV user manual for correct Video In channel selection. Change the TV channel until you see the DVD screen.

Press DISC on the remote control.

If the progressive scan feature is activated but the connected TV

does not support progressive signals or the cables are not connected accordingly, see page 20 for proper progressive scan set up or deactivate the progressive scan feature as below:

1)Turn off your TV progressive scan mode or turn on to interlaced mode.

2)Press OPEN CLOSE to open the disc tray.

3)Press 1 on the remote control.

4)Press MUTE on the remote control.

If this happens when you are changing the setting of the ‘TV TYPE’, wait for 15 seconds for the auto recovery.

If this happens when you are turning on the progressive scan feature, wait for 15 seconds for the auto recovery.

Check the video connection.

Sometimes a small amount of picture distortion may appear. This is not a malfunction.

Clean the disc.

The aspect ratio is fixed on the DVD disc.

Depending on the TV, it may not be possible to change the aspect ratio.

Adjust the volume.

Check the speaker connections and settings.

Make sure that the audio cables are connected and press the SOURCE button to select the correct input source (TV or AUX/ DI, for example) to choose the equipment that you want to hear through the DVD system.

The features may not be available on the DVD.

Changing the language for the sound or subtitle is prohibited on this DVD.

Need Help? Visit us at www.philips.com/support

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Contents Need help fast? 3139 246Localidad y Tel País de OrigenNever Make or Change Connections with the Power Switched on General InformationEnvironmental information Laser For Customer UseModel No. DVD Video HTS5500C Serial No Index English Español PortuguêsContents Using the remote to operate your TroubleshootingLocking/Unlocking the disc 147Supplied accessories Care and safety informationConnections Set-up the speakers Placing the speakers AV subwooferConnecting the DVD system, speakers and AV subwoofer ConnectionsConnecting to TV Option 1 Using Composite Video jackOption 2 Using S-Video jack Option 3 Using Component Y Pb Pr Video jack Using an accessory RF modulatorConnecting FM/MW Antennas Power cord Connecting a VCR or Cable/Satellite Box Using the VCR for recording DVD playbackOptional Connections Viewing and listening to the playbackConnecting digital audio equipment Listening to the playbackRemote Control Setup Menu $ Disc MenuPlayé StopçMain Unit Setting the TV Using the remote control to operate the systemGetting Started Press Disc on the remote control to turn on the DVD system Wait for 15 seconds for the auto recoveryBelow menu will appear on the TV If no pictureMulti Repeat steps 3~4 for other settings On-screen display OSD languagePress 34 to select a language and press OK to confirm Audio, Subtitle and Disc menu languagesDisc Operations Playable discsYour DVD home theater system will play Region CodesAuto Eco Power standby mode Playing discsBasic playback controls Selecting various repeat/ shuffle functions Repeat playRepeating a specific segment A-B Random play Audio CDs and MP3 onlyUsing the Disc Menu Other operations for video playback DVD/VCD/SVCDViewing playback information Advancing by frameResuming playback from the last stopped point ZoomingChanging subtitle language DVD only Selecting a title DVD onlyTrack Interval Track DigestDisc Interval SelectPlaying an MP3/JPEG/MPEG-4 disc Disc menu appears on the TV screenPlaying MP3 music and Jpeg picture simultaneously Playing a picture disc slide show Preview FunctionZooming a picture Rotating/Fliping the picturePlaying a DivX disc Load a DivX discDVD Setup Menu Options Accessing to General SetupLocking/Unlocking the disc for viewing UnlockProgram tracks on a single disc Program discsOSD Language Screen Saver turning on/offOFF DivX VOD registration codeAccessing to Audio Setup Speaker SetupNight Mode turning on/off CD UpsamplingAccessing to Video Setup Press Disc and followed by Setup on the remoteProgressive Scan turning on/off TV TypeStandard BrightnessContrast BrightAccessing to Preference Setup Press Ç twice to stop playback if any, then press SetupAudio, Subtitle, Disc Menu Restricting playback by Parental ControlRating explanations MP3/JPEG Menu turning on/offMP3/JPEG Nav , then press Without MenuChanging the Password Setting the DivX Subtitle font Restoring to original settingsReset ChangeSwitching on/off Using the remote to operate your ‘Philips’ televisionSetting the Sleep timer Other FunctionsTuning to radio stations Presetting radio stationsUsing the Plug and Play Tuner OperationsSelecting a preset radio station Deleting a preset radio stationAutomatic presetting Is the preset numberChanging tuning grid not available Sound and Volume Controls Individual speakers volume adjustmentSetup Speakers VolumeVolume control To turn off the volume temporarilySelecting surround sound Selecting digital sound effectsSpecifications Amplifier SectionTroubleshooting Problem SolutionProblem Glossary Glossary