Philips BDP3480 user manual Troubleshooting, Main unit, Picture, Sound

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6 Troubleshooting

Note

‡)RULGHQWLÀFDWLRQDQGVXSSO\UDWLQJVVHHWKHW\SHSODWH at the back or bottom of the product.

‡Before you make or change any connections, make sure that all devices are disconnected from the power outlet.

Warning

‡Risk of electric shock. Never remove the casing of the player.

To keep the warranty valid, never try to repair the player yourself.

If you have problems using this player, check the following points before you request service. If you still have a problem, register your player and get support at www.philips.com/support.

If you contact Philips, you will be asked for the model and serial number of this player.The model number and serial number are on the back of this player. Write the numbers here: Model No. __________________________

Serial No. ___________________________

Main unit

The buttons on this player do not work. ‡ Disconnect this player from the power supply for a few minutes, and then

reconnect.

Picture

No picture.

‡ Make sure that the TV is switched to the correct source input for this player.

‡ For the composite connection (via the VIDEO connector) to the TV, on this player select a video resolution of 480i/576i or 480p/576p to enable video output (press

, and select [Setup] > [Video] > [HDMI video]) .

No picture on HDMI connection.

‡ Make sure that the HDMI cable is not faulty. If it is faulty, replace with a new HDMI cable.

‡ On the remote control, press and then SUHVV´µ QXPHULFEXWWRQV WRUHFRYHU picture display. Or wait for 10 seconds for auto recovery.

‡ If this player is connected to an unauthorized display device with an HDMI cable, the audio and video signals may not be output.

7KHGLVFGRHVQRWSOD\KLJKGHÀQLWLRQYLGHR ‡ Make sure that the disc contains high-

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‡ Make sure that the TV supports high-

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Sound

No audio output from the TV.

‡ Make sure that the audio cables are connected to the audio input of the TV.

‡ Make sure that the TV is switched to the correct source input for this player.

No audio output from the loudspeakers of WKHH[WHUQDODXGLRGHYLFH KRPHWKHDWHURU DPSOLÀHU 

‡ Make sure that the audio cables are connected to the audio input of the audio device.

‡ Switch the external audio device to the correct audio source input.

No sound on HDMI connection.

‡ You may not hear any sound from the HDMI output if the connected device is non-HDCP compliant or only DVI- compatible.

No secondary audio output for Picture-in- Picture feature.

‡ When [Bitstream] under the [HDMI Audio] or [Digital Audio] menu is selected, interactive sound like secondary sound for Picture-in-Picture feature is muted. De- select [Bitstream].

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Contents Always there to help you Register your product and get support atPage Video Hdmi OUT Coaxial Audio OUT Hdmi Coaxial Source BD 3D DVD/VCD/CD Page Contents Audio Use your Blu- ray disc/ DVD playerBasic play control SubtitlePicture options Video, audio and picture optionsVideo options ‡ Repeat Repeat a selected folderBonusView on Blu-ray DivX videosPlay a musical slideshow Audio optionsPlay a Blu-ray 3D video Set up a networkBD-Live on Blu-ray HdmiBrowse PC through Dlna Control your player Enjoy Internet servicesStream media from an Android device Smartphone control RQÀUPDVHOHFWLRQOKUse Philips EasyLink ‡ Hdmi video Select an Hdmi video resolution Change settingsPress Select Setup Video to access the video setup options PictureNetwork installation, status Advanced options clear memoryPage Update software via USB Update softwareUpdate software via the Internet Network‡ VCD/SVCD SpecificationsDVD USBPicture TroubleshootingMain unit SoundGLVF6HH6SHFLÀFDWLRQV PlayNetwork DQQRWSOD\LYYLGHRÀOHV3D videos Safety Care of the environment 3D health warningCare for your product SURIHVVLRQDOÀUVWOpen source software CopyrightTrademarks Cinavia noticeBonusview Language Code All rights reserved BDP348012UMV1.0